Xiamen Airlines Cancellation Policy

Xiamen Airlines is one of the few airlines that provides both cancellation and change facilities to flyers. So before booking flights with this airline, you should be aware of its cancellation policy to perform the cancellation process. Check out this guide for more detail on Xiamen Airlines cancellation policy:

Xiamen Airlines Ticket Cancellation Policy: Key Highlights

Take a look at the highlights below for more detail on the Xiamen Airlines cancellation policy. If you are aware of the policy, canceling tickets is as easy as walking on a piece of cake.

• For making cancellation at the Xiamen Airlines official outlets a passenger must purchase a ticket from the following platforms:
  • Official website of Xiamen Airlines
  • Mobile App
  • Xiamen Airlines customer service center number
  • Xiamen Airlines query or helpdesk counter
• As stated by the Xiamen Airlines cancellation policy passengers will gain a full refund if the cancellation is done under the risk-free period.
• The cancellation fee will be determined by weighing the following factors:
  • Fare type
  • Time of cancellation
  • Reason for cancellation
• Passengers with premium tickets would pay a minor portion of the flight fare as Xiamen Airlines cancellation fees. 
• According to the Xiamen Airlines ticket cancellation policy, all travelers with non-refundable tickets are disqualified to cancel tickets on the day of departure.
• A flyer is not entitled to gain a refund for promotional and discounted tickets under Xiamen Airlines cancellation policy. On the other hand, passengers with discounted business tickets are eligible for a refund.
• Passengers of Economy and subsidized class tickets, on the other hand, had to pay a significant part of the ticket fare as cancellation fees.
• As per the Xiamen Airlines cancellation policy, the airline will not charge any amount as cancellation fees if the flight is cancelled by them.
• If a passenger cancels a flight due to a death in the family, the airline can issue a full refund; however, this is entirely dependent on the airline’s cancellation policy.

Xiamen Airlines 24 Hour Cancellation Policy

The airline understands that certain travelers may have to postpone their plans. To assist them, the airline has a risk-free 24-hour timeframe within which the passenger can cancel their flights for free. Check out the following points to understand each aspect of Xiamen Airlines 24 hour cancellation policy:

• According to the Xiamen Airlines 24 hour cancellation policy, passengers who cancel their scheduled flight within 24 hours of booking will get a complete refund within three business weeks.
• In order to receive a full refund, the passenger must have a valid ticket bought from a registered outlet and the ticket must be cancelled within the time period specified in the Xiamen Airlines 24 hour cancellation policy.
• Passengers who cancel their tickets after the risk-free time will be charged a percentage of the total ticket fare as Xiamen Airlines cancellation fees.

Xiamen Airlines Cancellation Fee

Xiamen Airlines will charge a percentage of the total ticket fare as the Xiamen Airlines cancellation fees depending on the ticket types. Go through the following pointers to know more about the Xiamen Airlines ticket cancellation charges:

• If the traveler cancels the planned ticket during the risk-free cancellation period, the airline will not charge any cancellation fees. 
• The passenger with First and Business Class tickets need to pay 5 to 15 percent of the total ticket fare as Xiamen Airlines cancellation fees.
• The passenger holding an Economy or Y Class ticket needs to pay 15 to 25 percent of the ticket fare as Xiamen Airlines ticket cancellation charges.
• Passengers with discounted fare tickets will be required to pay 35 to 75 percent of the flight fare as Xiamen Airlines cancellation fees.
• As per the Xiamen Airlines cancellation policy, the airline will charge full ticket fare as cancellation fees if the ticket is cancelled after the departure time.
• The government tax part will be refunded to all travelers who have a non-refundable fare ticket. If the ticket is cancelled after the allotted time, the airline can subtract the entire ticket value as Xiamen Airlines ticket cancellation charges.

What are the various methods to cancel Xiamen Airlines tickets?

Canceling a ticket with Xiamen Airlines is easy as the airline offers both online and offline cancellation facilities. Passengers can conveniently cancel their tickets by selecting one of the options available. Read on to learn about the various ways to cancel your Xiamen Airlines tickets:

Note: Before you proceed to review each cancellation mode, remember that according to the Xiamen Airlines cancellation policy a passenger who cancels his or her ticket on digital platforms has no need to pay service fees additionally.

Ticket Cancellation Via The Online Portals

Xiamen Airlines provide the ticket cancellation facility via online methods. For this you simply need to visit the official website or open Xiamen Airlines mobile app and implement the following steps:

• On the homepage, look for the login tab.
• Click on it and complete the login process by using the registered email address with a passcode.
• Visit the Manage my booking page.
• Enter the unique confirmation code with the last name of the passenger.
• Check the input and tap on the search tab to select the trip.
• Complete the Xiamen Airlines ticket cancellation refund request form by sharing the required information.
• Once you are done, recheck the input, and submit the form by tapping on the confirm tab.
• The system will apply an algorithm and calculate the refund value by deducting Xiamen Airlines ticket cancellation charges from the total fare.
• Tick all the required boxes, check the refund mode, submit your response by tapping on the confirm tab.

Ticket Cancellation Via The Customer Service Number

To cancel your ticket over the phone from the convenience of your home and office, simply reach the officials via the customer service number and follow the steps listed below:

• Setup interaction language, select the appropriate option, and get connected to the available agent.
• Share all the required details with the assigned executive.
• Ask them to fill the Xiamen Airlines ticket cancellation refund request form on your behalf.
• The agent will check the passenger’s last name with the respective booking code.
• When they are satisfied with the details provided, they review eligibility for cancellation. 
• The agent will also notify you about the Xiamen Airlines ticket cancellation charges. 
• Before offering submission always asked the agent to offer light on the Xiamen Airlines refund policy.
• Go through the policy and if you are confident with the airline clauses submit your response by pressing an appropriate key.

Ticket Cancellation At The Xiamen Airlines Counters

Are you those who love to make cancellations at the airport counters? No worries as Xiamen Airlines also provides cancellation service at the airport counter. For this, you simply need to visit the nearest Xiamen Airlines counters and implement the below steps:

• Look for assistance and ask the agent to offer a cancellation request form.
• Fill the Xiamen Airlines cancellation form by mentioning the following details:
  • Name of each passenger
  • Travel date
  • Flight number
  • Booking code and all other required information.
• Check the form before submitting it.
• The agent will clarify all of the provisions listed in the Xiamen Airlines ticket refund policy and check if you are eligible for a refund.
• The refund amount will be determined after observing the Xiamen Airlines cancellation policy.
• When the cancellation process is complete, the airline will send a confirmation message to the email address you provided. You will gain the refund within three business weeks.

Xiamen Airlines Ticket Refund Policy

Check out the following points to achieve a better understanding of Xiamen Airlines refund policy:

• A valid ticket is necessary for the traveler to apply for a refund.
• If a passenger requests a refund outside the official channels, Xiamen Airlines will not entertain the refund request procedure.
• For a full refund, the ticket must be cancelled within 24 hours of booking.
• According to the Xiamen Airlines ticket refund policy, all non-refundable ticket holders will only receive a tax portion of the fare as a refund if they cancel tickets outside of the risk-free period.
• Passengers canceling international tickets would be charged 15% higher than domestic passengers.
• The Xiamen Airlines refund policy states that passengers who purchased premium tickets (first class or business class) will get a complete refund if the flight is cancelled by the airline.

Frequently Asked Questions – FAQs