Jeju Air cancellation policy keeps you updated with all the information you need related to the cancellation of the flight booking. It’s a simple matter of knowing the airline’s policies, paying attention to details, and following the guidelines precisely.

In this post, we will cover the airline’s cancellation rules and all other vital information you need before cancelling the Jeju Air booking. 

Jeju Air Cancellation Policy

Jeju Air Flight Cancellation Guidelines

As per the Jeju Air cancellation policy, you can cancel the flight booking online or by calling the airline’s customer service or visiting the sales office or airport ticket counter. Just like there are other guidelines hat you should be aware of before making the flight cancellation – 

  • The airline allows you to cancel the flight within 24 hours of scheduled departure if you’re holding Jeju Air’s Fly Bag, Flex, or Biz Lite fare. 
  • The cancellation fee will apply per person travel segment. 
  • If you notify the airlines within 24 hours of the flight purchase to amend or cancel a booking, there are no change or cancellation costs. The airline offers a full refund provided the scheduled departure date is booked at least 7 days in advance. 
  • Cancellation must be made up to 2 hours before the scheduled departure, after which all the funds associated with your travel would be forfeited. 
  • Individual flight segments within a multi-segment itinerary that are cancelled are considered Jeju Air flight change and may result in paying a fare difference and a change fee.
  • Some reservations are not eligible for cancellation such as discounted fares, military fares, bereavement fares, and all sorts of promotional fares. 

Jeju Air 24 Hour Cancellation Policy

As per the Jeju Air cancellation policy, flights to and from the United States can be cancelled and fully reimbursed within 24 hours of booking if booked at least 7 days before departure. To seek a cancellation and refund, please follow these terms and conditions – 

Jeju Air 24 Hour Cancellation
  • Flight must be operated and marketed by Jeju Air.
  • The reservation must be purchased through jejuair.com or through the airline’s call centre.
  • Flight must be cancelled within 24 hours of booking. 
  • This service does not apply to group booking, and is subject to the group contract.
  • The flight must originate to and from the United States. 
  • The Jeju Air 24 hour cancellation would not be applicable to the discounted or promo fare.

How to Cancel a Jeju Air flight ticket?

The airline allows flight cancellation through the airline’s website or through the customer service phone number provided that the flight must be booked through Jeju Air’s direct sales channel.

Cancel Jeju Air flight online

Reservations booked through Jeju Air’s airline’s website or through the airline’s call centre can be online, provided the validating carrier must be the Jeju Air. The steps include – 

  • Visit jejuair.com and access your flight through the My Trips section. 
  • Enter the booking confirmation details such as the booking reference and the last name of the passenger in the required field. 
  • On the reservation summary page, select the flights that you like to cancel. 
  • The eligible refund amount would be displayed on the screen. 
  • Confirm your selection, and the airline will process the refund in the original method of payment. 
  • After you request the cancellation, a confirmation mail will be sent to your registered email address acknowledging your request. 

Cancel Jeju Air flight over the phone

To cancel or amend the flight that is cancelled by Jeju Air, or to cancel the reservation of an individual member in the PNR, or any Jeju Air reservation booked through a third-party travel agency, feel free to reach the Jeju Air flight cancellation phone number at +1-844-673-0381


Jeju Air Refund Policy

Jeju Air Refund Policy

As per the Jeju Air cancellation policy, the airlines process the refund on the unused part of the travel and has to comply with the following conditions – 

  •  The passenger must request a refund within 30 days of the ticket’s expiration date. If a passenger requests a refund after the validity date, Jeju Air has the right to deny the request.
  • Unless otherwise specified, the refund will be made to the person named in the flight booking.
  • The airline will offer the refund in the currency it was purchased. 
  • If Jeju Air cancels flights, fails to operate owing to the airline’s purposeful or negligent actions, fails to arrive at the destination listed on the customer’s ticket, or does not offer pre-reserved seats, the passenger is entitled to a refund on the affected flight segment.
  • The Jeju Air cancellation fee will be imposed if the passenger requests a refund due to the flight ticket loss. 
  • All the reservations made with debit/credit card would be reflected in the card statement in 7-10 business days. 

Jeju Air Cancellation Fees

As per the Jeju Air cancellation policy, the cancellation fee will apply per person travel segment and is applicable outside 24 hours of booking. 

The  Jeju Air varies for the domestic and international travel routes, and is calculated based on the departure time on each route, such as – 

Cancellation Fee For Domestic Travel – 

  • The fee specified below would be applied per person per flight segment.
  • Jeju Air cancellation fees are assessed per route and are calculated based on the time of the refund request.
  • There are no change or cancellation fees if a booking is changed or cancelled within 24 hours of being placed.
  • Adults and minors are subject to the same cancellation fee specified below. There are no fees or penalties applied for infant’s bookings who are travelling on the adult passenger’s lap. 
Departure timeFLYFLYBAGFLEXBIZ LITE
Until 61 days before departure (in USD)25151010
60 – 31 days before departure (in USD)40352525
30 – 15 days before departure (in USD)60504040
14 – 2 days before departure (in USD)90807070
1 days before departure (in USD)130110100100
On or after day of departure (in USD)130120110110

Cancellation Fee For International Travel

Flight departure from Korea – 

Departure timeFLYFLYBAGBIZLITE
Until 91 days before departure (in USD)50FreeFree
90 to 61 days prior to departure (in USD)502515
60 to 31 days prior to departure (in USD)503525
30 to 4 days prior to departure (in USD)655030
3 to 1 days prior to departure (in USD)1006535
On or after day of departure (in USD)10010050

Flight departure from China – 

Departure timeFLYFLYBAGBIZLITE
Until 1 day before departure (in USD)372914
On or after a day of departure (in USD)444018
Until 1 day before (in USD)656565
On or after a day of departure (in USD)828282

Flight departure from Japan –

Departure timeFLYFLYBAGBIZLITE
Until 1 day before departure (in USD)574016
On or after a day of departure (in USD)695726

Flight departure from Macau and Hong Kong –

Departure timeFLYFLYBAGBIZLITE
Until 1 day before departure (in USD)423313
On or after a day of departure (in USD)614621

Flight departure from Singapore –

Departure timeFLYFLYBAGBIZLITE
Until 1 day before departure (in USD)726024
On or after a day of departure (in USD)868438

Flight departure from Taiwan and Thailand –

Departure timeFLYFLYBAGBIZLITE
Until 1 day before departure (in USD)171210
On or after a day of departure (in USD)201815

Flight departure from Vietnam –

Departure timeFLYFLYBAGBIZLITE
Until 1 day before departure (in USD)705020
On or after a day of departure (in USD)807030

Flight departure from Malaysia –

Departure timeFLYFLYBAGBIZLITE
Until 1 day before departure (in USD)282010
On or after a day of departure (in USD)342813

Flight departure from Russia –

Departure timeFLYFLYBAGBIZLITE
Until 1 day before departure (in USD)544518
On or after a day of departure (in USD)656329

The best way to use airline cancellation rules is to make the most of changes and cancellations rather than avoid them entirely. It’s a simple matter of knowing the airline’s policies, paying attention to details, and following the guidelines precisely. As long as you do all of that, chances are the worst-case scenario for any flight cancellation or change request should be an unpleasant surprise rather than a full-fledged fiasco.


Jeju Air Cancel Booking Policy – Frequently Asked Questions (FAQs)

If Jeju Air cancels flights, fails to operate owing to the airline’s purposeful or negligent actions, fails to arrive at the destination listed on the customer’s ticket, or does not offer pre-reserved seats, the passenger is entitled to a refund on the affected flight segment.

The airline cancellation fees vary with domestic and international travel and are calculated based on the time of refund request applied. To know more about the airline’s cancellation penalty refer to the Jeju Air cancellation fees section mentioned above.

To cancel or amend the flight that is cancelled by Jeju Air, or to cancel the reservation of an individual member in the PNR, or any Jeju Air reservation booked through a third-party travel agency, feel free to reach the Jeju Air flight cancellation phone number at +1-844-673-0381

Yes, all flights to and from the United States can be cancelled and fully reimbursed within 24 hours of booking if booked at least 7 days before departure.

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