Jetblue Cancellation Policy

When passengers think about cancelling their scheduled journey, the first thing that strikes their mind is how to cancel, were to cancel, and the cost it will involve? The cancellation fee is decided after considering the time and reasons for cancellation. For analyzing the Jetblue Cancellation Policy you need to go through the below guide.

Jetblue 24 hour Cancellation Policy

1. The Jetblue Cancellation Policy states that a cancellation fee is charged on the passenger account if they are canceling tickets after the 24 hours window. 

2. Jetblue Airline will deduct some amount as a cancellation fee if the flyer does not take the flight on time. The route of passengers also plays a vital role in deciding the cancellation fee charged by the airline

3. Under this cancellation policy, the passenger traveling with Blue Basic Fare Class is not permitted to cancel the tickets. If they do the cancellation, no refund is allotted to them.

4. According to the Jetblue cancellation policy, a passenger will save  25 USD if they choose the online cancellation process. 

5. When a passenger is flying in the Blue Extra Fare class, then he or she will receive a full refund from the airline and the refund is initiated within three weeks.

6. No cancellation fee will be charged if the airline is canceling the flights for corporate factors. The compensation will be permitted to all the passengers even if they are holding a non-refundable or Basic Economy Fare ticket.

7. The passenger will get 75 USD if the standby ticket is not confirmed as per the Jetblue cancellation policy. 

Know more about the Jetblue 24 Hour Cancellation Policy

  • Passengers can avail full refund if they cancel their tickets by following the terms and conditions mentioned in Jetblue 24 Hour Cancellation Policy.
  • As per this policy, no cancellation fee is charged to the passenger if the ticket is canceled before 24 hours lapses. 


  • The flight take-off date must be seven or more days away from the canceling date.
  • If the passenger cancels tickets after 24 hours then the Jetblue airline will charge cancellation fees between 75 USD to 200 USD.
  • So, to earn a refund the passenger must book a refundable ticket. But donโ€™t worry as the Jetblue 24 Hour Cancellation Policy works on both refundable and non-refundable tickets.

What are the factors associated with Jetblue Cancellation Fee?

The Jetblue Cancellation Fee depends on three factors:

  • Reason for canceling a ticket
  • Cancellation fee as per ticket type
  • Time of cancellation

Reason for canceling a ticket

  • If the flight is canceled for a controllable factor by the passenger then the airline will charge a cancellation fee according to ticket types.
  • When the flight cancels the ticket for the death of relatives or health issues, then the airline will withdraw the cancellation charges. 

Cancellation fee as per ticket type

  1. A passenger traveling with a Basic Economy fare ticket requires to pay full amount as Jetblue cancellation Fee.
  2. For Blue and Blue Plus Fares ticket holder the cancellation divided into four category
  • If the total ticket fare is under 100 USD then 75 USD is charged as Jetblue Cancellation Fee
  • The passenger ticket fare is between 100 USD to 150 USD then the airline will charge 100 USD per passenger
  • The passenger needs to pay 150 USD per passenger if the total ticket fare lies between 150 USD to 200 USD
  • When the total ticket fare is more than 200 USD then the passenger needs to pay a cancellation fee of 200 USD per person

After the deduction of cancellation fees, the rest of the amount is transferred to the passenger account within three weeks. To obtain a refund the passenger needs to request the refund form 24 hours before departure.  If the passenger wishes to cancel the ticket within 4 hours of departure no refund is initiated for them.

3. The airline will refund the full amount to a passenger traveling with Blue Extra Fares. They need to pay 25 USD if they cancel the ticket by calling Jetblue customer service.

Time of cancellation

When a passenger cancels the Jetblue ticket on the day of departure the following fees is charged to them:-

  • After Departure: Full ticket fare
  • Before Departure: 75 USD to  200 USD as per the ticket type

Non-refundable ticket holders need to pay 90% of the total ticket fare as Jetblue Cancellation Fee.

Till have a concern regarding the Refund policy of Jetblue Airlines?

By following the Jetblue refund policy, a passenger is able to claim a refund with ease. 

  • The refund policy states that a passenger with a non-refundable ticket will get a refund if they succeed to cancel the ticket within 24 hours of purchase.
  • Jetblue Airlines will not deduct cancellation fees if the passenger is canceling tickets for reasons which are beyond control. 
  • After the risk-free time frame, the passenger will receive an amount as a refund after the deduction of cancellation fees.

FAQs Related To Jetblue Cancellation Policy

What is the No-Show Fee of Jetblue Airlines?

When the passenger fails to board or wishes to cancel the trip after the departure of the flight, a cancellation fee is charged to them as the No-Show Fee. The value of the No-Show fee equals the total ticket fare.

What to do when the flight gets canceled by Jetblue Airlines?

You need to contact Jetblue Airline Customer Service for compensation.

How much will the airline charge for a non-refundable ticket?

The Jetblue cancellation fee for a non-refundable ticket divided into two segments:
If passengers cancel tickets on the same day of departure, the airline will not charge a single penny.
When the flight is canceled after 24 hours, the airline will charge the full amount as the cancellation fee.

How late can I cancel a JetBlue flight for a full refund?

As per the cancellation policy, the airline will offer a full refund if you cancel booking on the day of reservation and the departure date of flight must be one week away.

Will I get a refund if my flight gets canceled by the airline?

Yes. You will get a refund if the flight is canceled by the airline for any reason. The compensation or refund value depends on the reason for cancellation.

Does the canceling ticket at the airport counter cost more?

Yes. When you choose to cancel the ticket at the airport counter, you need to pay a service fee extra excluding cancellation fees.

How do I cancel my ticket on Jetblue mobile app?

You need to follow some easy steps for canceling ticket on Jetblue mobile app:-
1. Download the mobile app and complete the login by using user credentials.
2. Visit the Manage my trip section and enter the reservation ID with the passenger’s last name.
3. Then pick the passenger name from the list with the cancellation reason.
4. After filling the cancellation reason, scroll down and select the Yes tab for proceeding to the next step.
5. Pay the Jetblue cancellation fee as per the policy (if required).
6. After submitting the cancellation request, you will receive a confirmation mail on your registered mobile number and email.

What will be the refund value if I cancel my flight due to the death of my grandfather?

If you are canceling the flight due to the death of your grandfather or any relatives, the airline will not charge a cancellation fee. For a refund, you need to submit the death certificate of your relatives.

What are the methods available for canceling the flight on Jetblue Airlines?

The Jetblue Airlines offer cancellation process through two portals:
1. Online Portals:- Website and Mobile App
2. Offline Portals:- Over the phone call and At the ticketing office or Airport counter

How to fill the cancellation form offline?

For filling the cancellation form you require to visit the airport counter or Jetblue ticketing office. Offline cancellation process requires extra effort and time, you will need to pay service fees if you are canceling tickets at the ticketing counter.

What is the toll-free helpdesk number for Canadian passengers?

The airline operates a dedicated helpdesk number for the passengers with Canadaโ€™s passport. The toll-free helpdesk number for Canadian passengers is +1-855-568-1951. It is accessible in the English language with a time frame of 24 X 7.

One thought on “Jetblue Cancellation Policy

  1. Timothy Greene on Reply

    I booked my ticket with Jet Blue approximately a month back. I had change in plans and eventually wanted to cancel the ticket due to an emergency situation. Being someone who relies on the customer support, I called the help centre and got in touch with the executive. They asked for my PNR number and last name, checked my eligibility and forwarded with the refund gradually. Loved the service, the refund was reasonable too, considering I had to make end minute changes.

Leave a Reply