Do you have an Air Canada flight that you are no longer able to use due to a misspelled name? With the Air Canada name correction policy, you can correct the name for a fee. In addition, read below to find out what are your options under the Air Canada change name on ticket circumstances – 

Air Canada Name Correction Policy
  • Can you cancel a flight due to the Air Canada name correction policy within 24 hours?
  • How can you request that Air Canada change the name on the ticket?
  • Can you transfer your flight under the Air Canada name change policy?

Before getting into the details, here are the important considerations from Air Canada change name on ticket policy – 

  • In the case of multiple flights, the name correction can only be requested on the Air Canada flight segment. Add to that, Air Canada correct name on ticket can be requested on the code-share and interline agreement flight partners.
  • Flight must be operated by Air Canada and the ticket inventory must be 014.
  • Air Canada name correction to be considered as reissuance in the same fare class, and the Air Canada change fee along with fare difference would be applicable.
  • If requesting Air Canada change name on reservation, no changes would be permitted to altering the flight date, time, and destination. Also, no changes would be permitted to alter the date of birth and gender of the passenger. 
  • Minor corrections would be allowed to the date of birth or gender due to the errors committed at the time of booking.
  • Minor corrections up to three characters would be allowed to process Air Canada name correction on a ticket for a fee.
  • Air Canada name change includes the name correction or change per passenger. All the other changes apart from the name would not be covered under the Air Canada name correction policy

Air Canada Change Name on Reservation within 24 Hours

In order to request that Air Canada change the name on the ticket, passengers can cancel the reservation within 24 hours of booking, and then rebook again. However, there might be a possibility that passengers might not get the same fare as they originally booked. So what are your options, that help you retain the correct name without losing the ticket – 

Air Canada Name Correction Phone Number- If you booked a reservation within 24 hours of purchase, you can simply pay the Air Canada name correction fee of 110 USD, while our agents rebook your flights in the same fare class without you being liable for any fare difference or taxes.

Here’s how Air Canada change name on ticket will process of booked within 24 hours of purchase – 

Name Corrections on PNRBooked by Travel agentBooked online at aircanada.com
Air Canada name correction permitted within 24 hours?YesYes
How to process Air Canada name change within 24 hours?For the Air Canada name change within 24 hours of issuance, the ticket would be voided without any cancellation fee, and the new PNR would be created subject to availability. If not available in the lower class, the new PNR would be created in the higher class of service. Passengers would be liable for the Air Canada name change fee along with the fare difference, if applicable.Call us on our Air Canada name correction phone number to create a new booking with the correct name. For the Air Canada name change within 24 hours of issuance, the ticket would be voided without any cancellation fee, and the new PNR would be created subject to availability. If not available in the lower class, the new PNR would be created in the higher class of service. Passengers would be liable for the Air Canada name change fee along with the fare difference, if applicable.

Process to Change Misspelled Name on Ticket

The airlines have revised its Air Canada name correction policy on itineraries that includes flight segments with other airlines by introducing a process where the original ticket will be refunded less a 200 USD Air Canada name change fee + taxes. There is no change in the rules and regulations associated with the Air Canada name change policy on 014 ticket inventory where all the segments of the flight would be operated by Air Canada, Air Canada Rouge, or Air Canada Express. 

Name Corrections on PNRBooked by Travel agentBooked online at aircanada.com
Air Canada name correction permitted?YesYes
How to process Air Canada name change?Create a new PNR with the same flight segment, and correct name, subject to availability. Add remarks to the OSI field which must indicate the new ticket number. Pay Air Canada cancel fee and process the refund on the remaining balance of the ticket. Air Canada name change fee of 200 USD + taxes will be issued.Call us on our Air Canada name correction phone number to create a new booking with the correct name. Add the OSI field in the new record locator which must indicate the new ticket number. Pay Air Canada cancel fee and process the refund on the remaining balance of the ticket. Air Canada name change fee of 200 USD + taxes will be issued.
Air Canada First and middle name correction due to divorce, marriage, and transgenderAir Canada name changes permittedAir Canada name changes permitted
How to process?Create a new PNR with the same flight segment, and correct name, subject to availability. Add remarks to the OSI field which must indicate the new ticket number along with FREE NCC LEGAL CHANGE as a reason. Pay Air Canada cancel fee and process the refund on the remaining balance of the ticket. Air Canada name change fee of 200 USD + taxes will be issued.Create a new PNR with the same flight segment, and correct name, subject to availability. Add remarks to the OSI field which must indicate the new ticket number along with FREE NCC LEGAL CHANGE as a reason. Pay Air Canada cancel fee and process the refund on the remaining balance of the ticket. Air Canada name change fee of 200 USD + taxes will be issued.

Air Canada Name Change Fee

As per the Air Canada name correction policy, the airlines charge 200 USD per person as a name correction fee in addition to the fare difference, if applicable. 

If the reservation is booked within 24 hours of purchase, the airlines do not charge the Air Canada name correction fee, but the fare difference would still be levied, if applicable. 


How to Request Air Canada Change Name on Ticket?

Passengers can request Air Canada name correction on the airlines’ portal as well as over the phone. Let’s understand the steps as to how you can request  Air Canada name correction on ticket – 

Air Canada Change Passenger Name Online

Follow these steps to request Air Canada change passenger online – 

  • Visit aircanada.com, and navigate to the ‘Manage Reservation’ section.
  • Enter the six-digit reference code or 13-digit ticket number along with the last name of the passenger.
  • On the next page, you will find a name correction tab for the passenger you need to change/correct the name. As per Air Canada name change policy, the name on the ticket matches exactly as it appears on the government-issued photo-ID.
  • In order to correct the name, only changing up to three characters is allowed. The passenger also needs to attach the soft copy of the government-issued photo ID for validation. 
  • You would be asked to pay the Air Canada name correction fee of 200 USD. Also, passengers would be liable for a fare difference, if applicable. 
  • Once the payment is done, passengers would receive the Air Canada name correction confirmation within 24 hours of placing the request. 

Air Canada Change Passenger Name Via Phone

Dial Air Canada name change phone number –

  • Wait for the Air Canada representative to get connected. Provide your six-digit reference code or 13-digit ticket number to access your booking details.
  • Ask the agent to correct the name. Also, you would be asked to submit a soft copy of your passport or any government-issued photo ID for validation. 
  • You would be asked to pay the Air Canada name correction fee of 200 USD. Also, passengers would be liable for a fare difference, if applicable. 
  • Once the payment is done, passengers would receive the Air Canada name correction confirmation within 24 hours of placing the request. 

Air Canada Name Correction Policy – Frequently Asked Question (FAQs)

Can I change the name on the Air Canada reservation?

As per Air Canada name change policy, the name on the ticket matches exactly as it appears on the government-issued photo-ID. In order to correct the name, only changing up to three characters is allowed. Passengers also need to submit to the airlines the soft copy of the government-issued photo ID for validation.

How to change the name on the Air Canada Booking?

You can correct the name of the passenger via Air Canada online booking portal as well as over the phone. Please note that passengers would be liable to pay the Air Canada name correction fee of 200 USD per passenger along with the fare difference if applicable. Passengers would be rebooked on the same fare class, subject to availability.

Does Air Canada allow international ticket name changes?

Air Canada allows the name correction for the international flight booking provided passengers need to submit the original proof of identification for validation to process the name correction. All Air Canada name correction for international reservation can be done via Air Canada change passenger name phone number.

Does Air Canada charge for a name change?

As per the Air Canada name change policy, the airlines charge 200 USD per person as a name correction fee in addition to the fare difference, if applicable. If the reservation is booked within 24 hours of purchase, the airlines do not charge the Air Canada name correction fee, but the fare difference would still be levied, if applicable.

How quickly does Air Canada process the name correction on the flight booking?

Passengers would receive the Air Canada name correction confirmation within 24 hours of placing the request. Passengers can request name correction up to two hours prior to the scheduled departure.


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6 thoughts on “Air Canada Name Correction Policy
  1. Johnny Hanson on Reply

    Air Canada name change policy 2021 actually allows the name change. I booked a flight for me, my wife, and my two daughters without realizing that my wife’s maiden name was used instead of her legal married name. She hasn’t used the married maiden name since we were married in 2010, and we book our flight usually with a reward account, which we assume auto-filled the reservation. I only realized this a day before my scheduled departure. I was having this jittery feeling that it is not at all possible to change the name, or even if it is, it could be a costly affair.

    I right away call the airline to fix this error. The Air Canada rep retrieve my booking, ask me to provide the documentation proof to validate the error. I only paid 200 USD as an Air Canada name change fee, and we were good to go. I was so relieved, and I subconsciously thought I was out of my airline ticket, plus the new ticket at the last minute.

  2. Jaime Avila on Reply

    Hi there, I purchased an Air Canada ticket on behalf of my father with my credit card info on a flight web page but for some reason when I received the booking info from the agency it showed the name Jaime Eduardo Salgado and my father’s name is Jaime Eduardo Avila however I contacted with the agency and the say that’s on air Canada and air Canada said that is on the agency. Anyway, I’m afraid to pay penalty by the airline as the only error is Salgado and the rest of the info is correct such as gender and DOB. Would it be possible to correct his last name? Also the flight will be on July 14th/2022. Hope you can guide me on my concern.

  3. Nam Mui Chang on Reply

    Hello Dear
    My Booking Reference #3XE34N, I had book my flight on air Canada but my name are Mui Nam Chang, but under my passport are Nam Mui Chang, please can you help me change the name correct to my passports
    I had book the flight not even 24hrs yet.please help

    1. Nancy James DP
      Nancy James on Reply

      If you’ve booked your ticket through an agency online and need to correct a name, it’s important to act quickly. Contact the agency’s customer service as soon as you notice the error. They’ll guide you through the process and let you know what documents or information you’ll need to provide. Keep in mind that policies can vary between agencies and airlines, so it’s best to reach out to them directly for the most accurate assistance. Safe travels!

  4. NIGER on Reply

    Hello! My son booked me a flight with air canada: 2A3RG5, fot the 18th April. I am a widower. On my passport, it’s written my maiden name, NIGER, followed by vve THERRIEZ, the name of my deceased husband .On the reservation, it’s only written NIGER, my maiden name. Have i to do a name correction?
    Please tell me. Have i to pay for it?
    Yours faithfully.

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