By understanding the Emirates cancellation policy, you can confidently manage unforeseen changes while minimizing any potential financial implications. This guide will serve as a go-to resource that enables you to navigate the cancellation process with ease and peace of mind. 

What is the Emirates cancellation policy regarding refund eligibility?

To get eligible for a refund with Emirates Airlines, here are the key points to consider – 

  • Flex fares are fully refundable.
  • Special/saver fares are non-refundable. Select fares are refundable for a fee.
  • Flights which are voluntarily canceled by Emirates are eligible for a refund on the unflown flight segment.
  • Flights that are delayed by 5 hours or more originate from the European Union.
  • Passengers who were denied boarding on a confirmed flight ticket.
  • Flights that attract cancellation due to severe weather advisories.

What is Emirates Airlines flight cancellation policy for all fares?

Here is an overview of the flight cancellation policy according to the fares that are offered by the airlines:

  • Flex fare – One of the most flexible fare options offered by Emirates, which offers greater freedom when it comes to cancellation or Emirates flight changes. The highlights include – 
  • Allow cancellations with no fees.
  • Passengers may be eligible for a full refund of the fare paid.
  • A refund is possible on certain routes if a passenger is classified as a no-show.
  • Saver fare – Saver Fare is a discounted fare option that offers competitive pricing but with more restrictions. The highlights include – 
  • Tickets are non-refundable.
  • Passengers have the option to request Emirates flight changes for a fee.
  • Special and Promotion Fare – The airline offers limited-time offers, as these fares may differ from the standard fares offered by Emirates Airlines.
  • Fares are non-refundable
  • These are restricted. Flight changes and cancellations are not permitted.

What is Emirates Airlines flight cancellation policy for reward tickets?

Here are the following conditions apply for Classic Flex or Flex Plus and Classic Saver fares that are booked with rewards – 

Fee conditionsClassic Flex Plus (Economy Class, Premium Economy, Business Class and First Class) (in USD)Classic Saver (Economy Class and Business Class) (in USD)
Cancellation before departureFreeClassic Flex Plus (Economy Class, Premium Economy, Business Class, and First Class) (in USD)
Cancellation after departureNot permittedNot permitted

Note – The fee would be applied per passenger. The aforementioned fee would be waived for infant travel. 

What is Emirates Airlines cancellation policy for 24 hours?

Emirates Cancellation Policy 24 Hours allows passengers to void or cancel their flight reservations within 24 hours from the booking date to get a full refund.

Also, if the departure date has to be beyond 7 days from the purchase date. The booking must meet the following conditions to be eligible for a full refund – 

  • The flight must be operated by Emirates.
  • Travel routes must originate from the US or Canada.
  • The scheduled departure date must be reserved at least 7 days in advance.
  • All rewards tickets and discounted fares are not covered under the Emirates 24 hour cancellation policy. 

What is Emirates Airlines no-show cancellation policy?

A no-show occurs when a passenger fails to arrive at the airport or check in for their scheduled Emirates flight. This can happen due to various reasons, such as 

At times, Emirates may charge a no-show fee and hold the reservation open. This way, passengers can reschedule it for another date and destination. This option is available for Flex Fares (Economy and Business Class).

But in most cases, Emirates will cancel all legs once you are a no-show. No refund can be obtained. 

What is Emirates Airlines flight cancellation policy due to Covid-19 travel restrictions?

Here is an overview of Emirates Airlines’ flight cancellation policy regarding COVID-19 travel restrictions:

  • Passengers who booked their tickets on or after August 31, 2022, do not have the option to retain the value of their ticket for future travel.
  • In that case, the cancellation would be applicable as per the fare rules. 
emirates covid 19 cancellation policy - airlinespolicy

Here is the travel advisory by the Emirates if the passenger’s travel is affected due to COVID-19 measures – 

If you have purchased a ticket between October 12, 2021, and April 30, 2022, with a travel date on or before August 31, 2022, Emirates Airlines allows you to use the same ticket for any flight to the same destination.

  • You can select a flight in the same booking class, within the same cabin, and pay no additional fees during this period.
  • If the same fare is not available, you will be rebooked for the higher fares, and you may need to pay the fare difference.
  • The validity of your ticket stands for 2 years from the date of cancellation.

For instance, if you have a ticket that was issued on or before October 30, 2020, with a travel date on or before August 31, 2022, the validity of your ticket would be extended to 2 years.

For instance, if your ticket was issued on October 30, 2020, with a travel date on or before August 31, 2022, and your flight was impacted by COVID-19, you have two options:

  • Claim a refund
  • Use your ticket for travel anytime before October 29, 2022.

How to request cancellation on an Emirates Flight Booking?

To request a cancellation for an Emirates flight booking, you can follow these steps:

emirates flight cancellation policy - airlinespolicy

Online cancellation – Follow these steps to request Emirates Airlines flight cancellation online – 

  • Visit the official Emirates website.
  • Go to the “Manage or Manage Booking” section.
emirates flight cancellation - airlinespolicy
  • Enter your booking reference number and the last name of the primary passenger.
  • Access your booking details and find the option to cancel the flight.
  • Select the flight that you would like to cancel.
  • Follow the prompts and provide any required information.
  • Review any applicable cancellation fee required. Check to see how much refund you can claim on your booking.
  • Submit the cancellation request. You will receive a confirmation of the cancellation via email.

Customer Service Cancellation –

You can simply contact Emirates Customer Service through their phone number or email. You can visit this page to explore your contact options. All you need to do is – 

  • Provide your booking reference number and passenger details for verification.
  • Inform the representative that you would like to cancel the flight.
  • Take note of any cancellation fees or refund policies discussed during the conversation.
  • Once the cancellation is processed, you should receive a confirmation via email.

Airport Cancellation –

Passengers can cancel the flight at the airport, provided the process is completed up to 3 hours before scheduled departure. If you have already checked in for the flight, you need to cancel the check-in before initiating the cancellation.

  • Visit the Emirates ticket counter at the airport.
  • Present your booking reference number and identification documents.
  • Inform the Emirates staff about your intention to cancel the flight.
  • Seek information on the refund policy associated with the fare rule of your booking.
  • Take note of the cancellation fee.
  • If you agree with the refund amount, ask the agent to initiate the cancellation process.
  • Upon completion of the cancellation, the staff will provide you with a confirmation.
  • The refund for your booking may take several weeks depending on the credit card used at the time of booking.

What if Emirates canceled my flight?

Here’s what you can expect if Emirates cancels your flight:

  • Rebooking you on the next available flight to your destination.
  • Emirates will notify you of the flight cancellation via the contact information provided at the time of booking.
  • If rebooking is not feasible or suitable for you, Emirates may offer the option of a refund.

Eligibility criteria –

Passengers are entitled to compensation, the Right to care, and other additional benefits if – 

  • A flight is canceled by Emirates
  • The scheduled flight that is canceled must be operated by Emirates.
  • The flight that was canceled was scheduled to depart from the EU.
  • It must be a confirmed reservation.
  • You are not traveling on a reduced or discounted fare.

Available assistance and benefits –

If you fulfill the requirements outlined in the Eligibility Criteria, you may be eligible for the following benefits – 

  • Rerouting -: You can choose from one of the 3 options mentioned below – 
  • The airline will refund the fare you paid for your ticket. The refund will be offered in 7 days from the date of the request.
  • Arrange alternative flights for you to your final destination airport in the same class of service as booked previously.
  • The airline can arrange the flight to the same destination on a later date that is convenient for the passenger.
  • Right to care –  Passengers are also entitled to the following care – 
  •  Meals and refreshments
  • Complimentary hotel stay if the alternate flight is available on the following day
  •  Airport transfer between the hotel and the departure airport
  • Compensation – Passengers are also entitled to the following compensation as a result of flight cancellation – 
Flight DistanceCancellation Fee
1500 km or lessUSD 275
Between 1500 km and 3500 kmUSD 440
All other flightsUSD 660

The aforementioned compensation would be reduced to half if the passenger opted for an alternate flight. Then, the Emirates flight cancellations compensation would be reduced to – 

Flight DistanceCancellation Fee
1500 km or lessUSD 140
Between 1500 km and 3500 kmUSD 220
All other flightsUSD 330

Non-eligibility for canceled flight compensation –

Your flight reservation is not eligible for compensation if – 

  • A flight cancellation was caused by extenuating circumstances. These include weather conditions, security risks, and strikes, which affect the flight schedule and the operation. 
  • Passengers are informed of flight cancellation at least 2 weeks before scheduled departure.
  • You are informed of flight cancellation between 2 weeks and 7 days before the scheduled departure time. 

The Emirates flight canceled due to bad weather –

If you have a delayed or canceled Emirates flight, for your compensation, you aren’t required to fill out any forms.

All you need to do is call your Emirates cancellation phone number, and we will tell you whether your flight qualifies for compensation.

What is the Emirates Airlines refund policy?

In order to claim a refund for your Emirates flight booking, fill out and submit the Emirates refund form request In addition – 

  • The exact refund amount, if you do not qualify for a full refund, depends on the fare conditions of your ticket. For certain fares, you are only eligible for government taxes and airport fees.
  • Refunds will be credited back to the original form of payment.
  • If you are not eligible for a full refund, you may have the option to extend the validity of your ticket at no extra charge for COVID-affected flights.
  • You must submit a refund request within 2 years from the ticket’s issuance date.
  • Refund claims will be processed within 14 days of submitting the required documentation.

What is the Emirates cancellation fee?

Passengers will not find an overview of the cancellation fee on the airline’s website. Based on the numerous reviews and surveys from the passengers, the cancellation fee varies between 75 USD and 1000 USD. The fee depends on the fare class and the destination served by the airline. 

Emirates Airlines cancellation fee range from – 

Fare typeCancellation Fee (in USD)
Economy Class75 – 250
Business Class300 – 450
First Class200 – 500

The aforementioned fee is not accurate and may vary with the fare rules associated with your flight reservation. Contact Emirates Customer Service for more accurate information.

By being aware of the Emirates Airlines cancellation policy, passengers can effectively manage cancellations and make informed decisions for a smoother travel experience with Emirates.

Emirates Cancellation Policy – FAQs

Can I cancel an Emirates flight and get a full refund within 24 hours

?

Yes! The Emirates Cancellation Policy 24 Hours would be on your side. You can claim a full refund if your date of travel falls beyond seven days from the date of purchase.

What if I cancel an Emirates flight beyond 24 hours?

You are still eligible for a full refund if you have a refundable fare and the Emirates flight cancellation charges of 200 USD still would be applied. The rest of the ticket fare would be refunded back to your account. In case you have a non-refundable fare, you can still cancel but the remaining value, after the Emirates cancellation fee deduction, would be turned into a travel credit voucher.

Do I get compensation for a cancelled flight?

Absolutely! Emirates has compensation for the very delayed hour. In case your flight is delayed for more than five hours then the air ticket cancellation penalty for Emirates would be waived completely and a full refund would be initiated back to your account.

What if my flight from Dubai is cancelled?

It depends upon the destination you are flying into. For the Emirates flight bound to U.S. and Canada, you’re entitled to get compensation in the form of food and a complimentary stay at the airport all sponsored by Emirates Airlines.

How can I claim compensation if my flight is delayed or canceled?

All you need to do is reach out to us on our Emirates cancellation phone number and we will let you know, as per Emirates cancellation fee how much refund and compensation has been made out of your flight ticket.

If I miss a connecting flight, would I be eligible for a refund?

You are only eligible for a refund of the former flight with Emirates Airlines. If you are flying in one of our partnered airlines, then you have to contact the concerned airline for any refunds and compensation.

25 thoughts on “Emirates Cancellation Policy
  1. REZABUL HOQUE on Reply

    My flight not running ccu to ruh 15/03/2020 8:55
    pnr numbers GE6YQW
    FLIGHT NUMBER EK 571 EK 817
    PLASE REFUND MY MONEY

  2. Irene Brownley on Reply

    I have incorrectly completed a cancellation request for my Emirates Flight. Request ID 5641. Flight number 176232897**** and 176232897****. Can you please disregard this request. We completed this request under duress and panic. I would appreciate if you can do this for me

  3. Muktayakka somashekar puranikmath on Reply

    Need a complete refund on my booking ID , NI6DMS as the flight has been suspended from Bengaluru India to Dubai and also from Dubai to EWR on April 11th and 12th .

  4. Joanna on Reply

    My flight do Dubai on the 30th March got cancelled and…. Emirates is refusing to refund the money, charging me 400 cancellation fee!!!!!

  5. Khizer Hayat on Reply

    I have flight by 9 of may so i need to cancel or Emirates will cancel by it self . I have flight from saudi to Pakistan

  6. RAJANI KANTA BEHERA on Reply

    I have booked one ticket for two persons in economy class (PNR- N4Q8NB) and one ticket for one person in business class (PNR- MTSQT2) in Emirates flights and the detail itinerary is as follows:

    Dept. date Flight no. From Arrivl. Date Destination

    29MAY2020 EK509 MUMBAI 30MAY2020 DUBAI

    30MAY2020 EK223 DUBAI 30MAY2020 NEW YORK EWR

    27SEPT2020 EK224 NEW YORK EWR 28SEPT2020 DUBAI

    28SEPT2020 EK502 DUBAI 28SEPT2020 MUMBA

    I am informed by Emirates through email that the flight from Dubai to Newark(EWR), flight EK223 has been cancelled for whatever reason. My tickets are round tickets and if one segment flight is cancelled then what will happen to my journey. To me it occurs that Emirates have cancelled my tickets since a segment of the ticket has been cancelled by the emirates. Anyway my request is for immediate clarification of my concern and to guide me what to do next. In case of any doubt regarding my concern, please feel free to contact me (933705****)
    Waiting for an early response.

  7. Finley Hughes on Reply

    Emirates is one of the most luxurious airlines in the world, we all know that. But what we do not know is that it provides an exemplary customer support to its passengers. I booked my tickets 4 months in advance because I was getting it for a reasonable price. However, I had some change in plans and wanted to cancel my tickets. I got my tickets done via the agents but I reached out to the customer care for better support. I was so happy that they were able to help me out in the cancellation process during the absence of my agent.

  8. Jasper Johnson on Reply

    Before buying tickets with Emirates, I recommend that you thoroughly study the airline’s refund policy. I recently purchased a ticket with them, and the emirates refund policy was really helpful in deciphering confusing conditions. Thank you to everyone who assisted me.

  9. Santana Flores on Reply

    I had to cancel my trip due to unforeseen circumstances, and because I did not want to pay any percentage of the entire ticket cost as emirates flight cancellation fees, I called the team to make a charge concession. The representative informed me that I will be charged costs because the cancellation was submitted outside of the free cancellation period.

  10. James Smith on Reply

    I was fortunate in that I did not have to pay the emirates cancellation fee because I canceled during the risk-free period. To obtain a complete refund, I called the team, and the allocated representative assisted me further.

  11. Sanchez George on Reply

    Is it necessary for me to contact officials before submitting the Emirates ticket cancellation request form? If so, how can I get in touch with you? I tried calling the toll-free number but was unable to reach them.

  12. Anthony Kennedy on Reply

    The only issue I faced during my cancellation procedure was due to COVID-19. I wanted to opt for Emirates Covid reschedule of my flight and when I was seeking some help from the airline, I very much let down. I was told that the cancellation was not possible for free because of some ticket class issue.

  13. Julia Scott on Reply

    I had to cancel my flight due to some emergencies at home. By reading the Emirates cancellation policy, now I could go for canceling my booking with ease. But the problem I faced was that the website was not well supporting my actions. I did not find it easy to navigate at all. So it took a lot of time to cancel my ticket.

  14. Joana Bills on Reply

    So I had some issues while traveling with Emirates as I had to book my flight at some other time. So, when I was looking for the Emirates flight cancellation policy, I was quite surprised to see the charges. Some waivers should be there for reducing the fee that you are charging.

  15. Sam Walker on Reply

    We heard that many airlines are rescheduling or canceling passengers’ flights due to COVID. We had a reservation booked with Emirates. Hence, we needed to look for the Emirates Covid cancellation policy to know how the airline will comepsnate if our flight is cancelled. Unfortunately, no much info was found.

  16. Robbert Will on Reply

    Some months back, when I made my booking with Emirates, it suddenly cancelled my flight. I didn’t know the reason why. But now when I am canceling it again, I thought I should read some rules about why Emirates cancel flight. This policy says that due to some emergencies it cancels their flights. But should it not inform the passengers a week before?

  17. Kenneth Hawkins on Reply

    Had no idea how to claim my Emirates refund when I cancelled my flight with this airline. I called up the airline. The representative was polite and prfoessional. But i believe the instructions were given in such a way that it seemed complex to me.

  18. Kevin Taylor on Reply

    I applied for a refund here by navigating through the Emirates website. And now I was confused about how long Emirates refund take. When I was doing the process, there was information about it. This is just a suggestion that you should disclose such information as it can be important for the passengers.

  19. Mildred Larson on Reply

    I’ve booked an economic trip to SFO so I can see my daughter. But my daughter had a positive Covid test. As a result, I had to cancel my flight and requested a refund of the full price. My flight in economy cannot be canceled, the airline informed me when I contacted them. How do I recover the funds at this time?

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