Changes are inevitable so is life. While requesting the flight changes, when we have a sudden change in our travel plans, it just makes us more anxious than we have ever been before. The reason being, sky-rocketed change fees, and long waits over the phone. Unlike other airlines, Sunwing Airlines offers affordable changes and flexibility. So next time when you have a change in travel plans, with Sunwing Airlines you would be having peace of mind. Let’s understand everything about Sunwing Flight change policy in detail – 

Sunwing Flight Change Policy
  • Sunwing flight change policy would be applicable only on flights booked via the airline’s online portal, ticket booked at Sunwing airport counter, and Sunwing Airlines reservation phone number.
  • Sunwing flight change policy would be applicable on the unused portion of the fare only.
  • Sunwing travel changes include changes in the flight time, date, and destination.
  • On the restricted fare issued by Sunwing Airlines, no changes would be allowed.
  • Sunwing name change is limited to name correction only where passengers can alter the first and last name up to three characters.
  • If you are traveling as a part of a group booking, the Sunwing flight change policy would not be applicable and is subject to different terms and conditions.
  • If a passenger is traveling with different airlines including Sunwing Airlines, the most restricted terms and conditions would be applicable.

Sunwing Booking Change Policy

Here’s everything you need to know about the Sunwing flight change policy – 

  • Booking value from the non-restricted Sunwing Airlines flight fare would be converted into future travel credit and can be rebooked up to one year from the date of booking for the originally ticketed passenger only.
  • In case of last-minute alterations, passengers can make Sunwing change flight request up to 1 hour prior to the scheduled departure. 
  • Only non-restricted fares are covered under Sunwing change flight policy.
  • As per Sunwing schedule change policy, no change fee and other applicable charges would be assessed if the passenger is informed of schedule change within 14 days before the travel commences.
  • Free Sunwing change flight requests can be made within 24 hours of flight booking. Only fare difference would be applicable. 

Sunwing Name Change Policy

As per Sunwing name change policy, passengers are allowed to make corrections as well as a name change on their booking by paying a given amount of Sunwing name change fee. Here’s everything you need to know about the change name with Sunwing – 

  • Passengers need to pay a Sunwing name change fee of 25 USD on the booking for each change up to 21 days or more prior to the scheduled flight departure.
  • Between 20 and 8 days, any change with Sunwing flight regarding name correction or name change would be assessed for a fee of 50 USD.
  • Any Sunwing name change request made within 7 days prior to the scheduled departure would be deemed as cancellation and a full cancellation fee will apply. 

Sunwing Flight Change Fee

Here are the important points to consider before paying the change fee as per Sunwing flight change policy – 

  • As per Sunwing flights’ change policy, the change fee is waived if the price of the newly selected itinerary is higher than the existing one.
  • Passengers need to pay a Sunwing flight change fee of 100 USD if the change is requested 21 days or more prior to the scheduled departure.
  • 20 days or less before the scheduled departure, any Sunwing change flight is considered as a cancellation, and 100% of the airfare value would be assessed as a Sunwing cancellation fee.
  • In the case of a vacation package booked with Sunwing airlines, changes would be applicable to the flight booking only.   No hotel change would be applicable and would be deemed as a cancellation. 

Sunwing Airlines Flight Change Process

We understand that sometimes change happens, and in this guide, we would be helping with how you can make changes to your Sunwing flights online as well as offline.  Whether you need to change flight time, date, cabin class, connecting flight, and destination, we are here to help.

Online and offline, you may be charged a Sunwing flight change fee to later your booking. So always review the Sunwing flight change policy before you request any changes. Here are the three following methods that help you to make changes to your Sunwing Airlines booking.

Sunwing booking change online

The quickest and easiest method to request changes to your flight is to request via the “manage my booking’ tab. Passengers can make Sunwing change flight request up to two hours prior to the scheduled departure. You can also request Sunwing change seats, book excess baggage, request special assistance, as well as bid for class upgrade via the ‘Manage Booking’ tab. Here’s the step-by-step process of making changes to the Sunwing flight – 

  • Visit Sunwing.ca and hit the ‘Manage Booking’ tab.
  • Enter the booking details such as a six-digit booking reference along with the last name of the passenger to make a date change to your Sunwing flight. You can also change your departure time, destination, cabin class, or change your connecting flight. 
  • On the next page, add the new flight request and click on ‘OK’ to review new flight options as per your travel preference. 
  • View how much it would cost to add a flight at the beginning or end of your journey. You will also be able to see the Sunwing change flight fee and the applicable fare difference before selecting any new flight itinerary.
  • Passengers can pay the applicable Sunwing change flight charges via debit/credit card. Once the transaction is successful, passengers will receive a Sunwing change flight confirmation email with a new flight itinerary.

Sunwing booking change phone number

If you have a trouble-making change online, feel free to reach our Sunwing travel change phone number. Our agents will help you make the necessary changes to your reservation. Here’s how we will help you –

  • Keep your six-digits booking reference handy in the meantime, while you get connected to our Sunwing booking change agent.
  • Ask how much it would cost to add a flight at the beginning or end of your journey. Check to see the Sunwing change flight fee and the applicable fare difference before selecting any new flight itinerary. 
  • Over the phone, you can make a change for a single passenger, if there is more than one passenger included in the booking. 
  • Passengers can pay the applicable Sunwing change flight charges via debit/credit card over the phone. 
  • Once the transaction is successful, passengers will receive a Sunwing change flight confirmation email with a new flight itinerary.

Sunwing booking change at the airport

Passengers can request Sunwing airlines flight change from their departure airport as passengers can request any modifications in their booking up to 2 hours prior to the scheduled departure. Here’s what you need to do – 

  • Head to the departure airport at the Sunwing Airlines boarding counter.
  • Provide your six-digits booking reference and request a flight change based on your travel preference.
  • Check to see the Sunwing change flight fee and the applicable fare difference before selecting any new flight itinerary. Ask the airline agent to give you a heads up on Sunwing flight change policy in accordance with your flight booking.
  • Passengers can pay the applicable Sunwing change flight charges with cash as well as a debit/credit card. 

Sunwing Schedule Change Policy

Sunwing Air will make every effort to operate flights as per their published schedule. Failure to do is, here are the following passengers’ right that can be claimed in case the flight get disrupted by the airlines – 

  • In the case of Sunwing flight scheduled changes where passengers have been informed of the same within 14 days prior to the scheduled departure, passengers are allowed to make free change within two weeks of the original departure. 
  • As per Sunwing schedule changes where passengers have been denied boarding, passengers have the right to claim a full refund of their flight.
  • Despite the length of delay and cause, passengers would be provided with meals and refreshments, hotel accommodations, as well as airport transfers.
  • As per Sunwing schedule change policy, if passengers have been denied boarding, an alternative flight would be arranged at the earliest opportunity, or at a mutually agreed schedule and compensation. 

In case of Sunwing flight schedule change, here’s the overview of the compensation provided by the airlines other than the full refund on the ticket value – 

  • 750 USD when arriving at the final destination less than six hours after the original ticketed time.
  • 1500 USD when arriving at the final destination between six and nine hours after the original departure schedule.
  • 2000 USD when arriving at the final destination beyond nine hours after the original departure schedule.

Sunwing Change Flight Policy – Frequently Asked Questions (FAQs)

Can I change my Sunwing flight booking?

Yes, you can change your flight booking. 

Normally, when you change your flight you have to pay the Sunwing flight change fee and the fare difference, if applicable. You can change your booking via Sunwing.ca, and hit the ‘Manage booking’ tab using your six-digit booking reference along with the last name of the passenger.

How do I change the details of my trip online after I have completed the purchase?

The quickest and easiest method to request changes to your flight is to request via the “manage my booking’ tab. Passengers can make Sunwing change flight requests up to two hours prior to the scheduled departure. You can also request Sunwing change seats, book excess baggage, request special assistance, as well as bid for class upgrade via the ‘Manage Booking’ tab.

Can I change online for one passenger in the booking?

As per Sunwing flight change policy, please note that the flight change you will make in the booking would be reflected for all passengers included in the booking. To make a flight change for only one passenger, feel free to reach us at Sunwing booking change contact number.

Why can’t I see the option to change my Sunwing Airlines reservation?

As per Sunwing flight change policy, you booking cannot be changed under the following circumstances – 
• If you have booked restricted fare
• If your booking is already in check-in status
• Group bookings
• Itineraries including multi-city flights

In such a case, passengers need to call Sunwing change flight phone number.

Do I need to pay for a Sunwing change flight?

As per Sunwing flight change policy, if any passenger is making the change to their flight within 24 hours of the purchase, they do not have to pay any flight change fee. Only fare difference applies. 

Beyond 24 hours, the Sunwing booking change fee is waived if the price of the newly selected itinerary is higher than the existing one. Passengers need to pay a Sunwing flight change fee of 100 USD if the change is requested 21 days or more prior to the scheduled departure. No change would be allowed if requested within 20 days from the scheduled flight departure.


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One thought on “Sunwing Flight Change Policy
  1. Yvette Nelmes Foster on Reply

    I would like to know what a name change covers? If you take a person off and replace another person for the ticket is that part of a name change?

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