Air Tahiti Nui Cancellation Policy

Air Tahiti Nui cancellation policy gives you enough flexibility to cancel/change your plans at any point before the departure. The airlines’ terms and conditions are unambiguous and clear, that help passengers retain the value of the flight ticket, and offer hassle-free travel. 

In this post, we will cover all the aspects of cancellation on the Air Tahiti flight reservations – the cancellation’s terms and conditions, the airline’s penalty, the cancelled flight compensation, the refund guidelines, and much more. 

Air Tahiti Nui Flight Cancellation Terms and Conditions

The Air Tahiti Nui cancellation policy would be applicable  in the unused/unflown part of the flight segment or itinerary. Similar to this, there are other cancellation policy that you should know before requesting a flight cancellation – 

• In case you have requested a hold on the Air Tahiti booking and the ticket has not been paid for up to 72 hours before departure, the airline will cancel the reservation without any charge. 
• If you are unable to fly on the aircraft for which you have purchased a ticket, please cancel your reservation at least 48 hours before departure to avoid being charged a late cancellation fee by the passenger and to allow another passenger to take your seat.
• Reming trip segments, if unused, are valid for travel up to 1 year from the date of cancellation. 
• Air Tahiti Nui cancellation is not applicable on the flight operated by the partner or codeshare airlines.
• Reservations cancelled due to weather within 24 hours before scheduled departure are eligible for a refund. 
• The cancellation penalty will be charged and is non-refundable if your flight is cancelled by you. 
• In case the passenger has already completed the check in, and needs to cancel the flight, passengers need to call Air Tahiti Nui customer service.
• Online cancellation must be made for all the  passengers included in the booking, and any applicable fees will be assessed in accordance with the fare rules associated with each flight segment. 
• At the time of no-show, a 100% charge will be applied as a cancellation fee. 

Air Tahiti 24 Hour Cancellation Policy

As per the Air Tahiti cancellation policy, passengers can cancel the flight within 1 day of purchase and claim a full refund without paying any cancellation penalty, if – 

• Flight must be cancelled within 24 hours of booking
• Flight must be purchased through the airline’s website or any direct sales channel.
• The scheduled departure date must be booked 7 days or more in advance. 
• The flight booking must include no more than 9 passengers. 
• The Air Tahiti Nui must be a validating carrier. 
• Any discounted fare, promotional fare and bereavement fare are eligible for a full refund under the Air Tahiti 24 hour cancellation policy. 
• An reissued flight ticket is not eligible for cancellation under this service. 

How does it work? – You can cancel the flight online through the Manage Booking section. When you have changes in travel plans within 24 hours of purchase here’s what you need to know – 

• If you cancel your flight, the airline will offer you a full refund.
• If you change your flight, you can do so without paying any change fee. No fare difference will apply. 

The airline will offer the refund in 7-10 business days in the original method of payment.

Air Tahiti Nui Cancellation Policy Covid

You have several alternatives if you need to change or cancel your travel arrangements due to the COVID-19. It’s also possible that your flight will be cancelled by the airline. We’ve compiled a list of the most frequent circumstances that you may face while travelling with Air Tahiti Nui – 

• The cancellation or change due to Covid-19 applies to the trip depending upon the scheduled departure date. 
• You can only amend your booking before your flight’s planned departure if your flight hasn’t been cancelled by the airline.
• According to the terms of your ticket, you can change your travel dates without paying any penalty. However, there may be a fare difference.
• You may utilise the full value of the ticket to alter the origin and destination points on the flights operated and marketed by the Air Tahiti Nui.

How to rebook? – Login to the My Booking age with the reservation PNR and the last name of the passenger, if – 

• The validating carrier must be the Air Tahiti Nui.
• The flight journey has not started yet. 
• You must not be accompanied by the infant.
• You have not requested any special service eg, ordering a special meal, travelling as an unaccompanied minor, or have requested a wheelchair. 

Requesting a credit voucher – If you decide to postpone your travel, the airline will offer you a refund in the form of a credit voucher. The terms and conditions include – 

• You can use your voucher any time within the validity of the ticket. 
• If the amount of your voucher exceeds the cost of your new booking, you’ll be given another voucher to cover the difference.
• In case the value of the credit voucher is lower than the price of the new booking, you’ll need to pay the fare difference. 
• Within the validity term of your travel voucher, you can apply for a refund, as per the Air Tahiti Nui cancellation policy. 

Requesting a cash refund – You need to check your ticket’s terms to determine if you’re eligible for a refund. These terms can be seen in the confirmation email that you receive after booking your travel. Only tickets purchased with refundable fare conditions are eligible for a cash refund. In addition – 

• The refund is applicable on the unused part of the fight segment. 
• In case the payment is made by the credit card, the airline will process the refund in the original method of payment. 

How to Cancel Air Tahiti Nui Flight Booking?

You can cancel the flight booking through the airline’s website as well as by calling the customer service. 

Air Tahiti Nui Cancellation Online

Passengers can simply cancel the flight through the Air Tahiti Nui manage booking page. Only fares that were purchased through the airline’s website are eligible for the online cancellation. You can cancel the fight in 5 easy steps with Air Tahiti Nui – 

• Visit the airline’s website and navigate to the My Booking section. Enter the booking reference and the last name of the passenger.
• Select the flight segments that you would like to cancel. 
• In case of a refundable fare, the refund amount would be displayed on the screen. 
• Confirm your selection, and the airline will process the refund in the original method of payment in 7-10 business days. 
• The online cancellation would be applicable on all the passengers in the booking.

Cancel Air Tahiti Nui Flight over the Phone

In case you need to cancel the non-refundable fare, or need to cancel the reservation of 1 passenger in the booking, call the Air Tahiti Nui customer support. An airline’s cancellation fee may apply.

Air Tahiti Nui Cancelled Flights Policy

The airline’s top priority is taking the passengers to the destination safely, and smoothly. At times, the flight may be disrupted and cancelled. In such situations, the airline will do its best to minimise the effect, and help you arrange the flight as soon as possible. 

If you flight is cancelled or delayed – 

• The airline will send you the SMS/email and inform you about the flight disruption or cancellation. 
• With the help of Air Tahiti Nui mobile app you will be updated on the possible changes on the travel plan. 
• You can track the flight status through the airline’s website through the Air Tahiti manage booking tab. 
• You will find the schedule and arrival information by calling the Air Tahiti Nui call centre.

Compensation for Air Tahiti Nui Cancelled Flights

As per the Air Tahiti Nui cancellation policy, of your flight is cancelled, delayed or you have been denied boarding for which you’re holding a confirmed seat, you’re entitled not the refund on the unused part of the flight ticket, as well as the compensation – 

Flight Delay – A delay s deemed to have occurred if the scheduled departure is delayed for at least 4 hours as the Air Tahiti flight cancellation compensation would be – 

• In case the flight distance is 3500 km or more, and the delay occurred by at least 4 hours, you will get 400 USD.
• If the flight distance is between 1500 and 3500, and the delay occurred by at least 3 hours, you will get 300 USD.
• If the flight distance is within 1500 km, and the delay occurred by at least 2 hours, you will get 150 USD as compensation. 

This also includes – 

• Meals and refreshments
• Unlimited internet and international call access for international travel. 

Denied Boarding – In the event where the passenger is denied boarding, you have the right to following entitlement, such as – 

• Upto 1500 km, the compensation is 150 USD.
• Between 1500 and 3500 km, the compensation is 300 USD.
• More than 3500 km, the compensation is 400 USD. 

Flight Cancellation – If you have a confirmed reservation, and the flight is cancelled, you have the right to following entitlement, as per the Air Tahiti Nui flight cancellation policy –

• You’re informed of cancellation at least 7 days before the scheduled departure. 
• You’re informed of flight cancellation between 14 days and 7 days before departure and the flight leaves no more than 2 hours before the original departure time. 
• Flight cancellation less than 7 days before the scheduled departure and the departing flight no more than 1 hour before the original departure.

Air Tahiti Refund Policy

As per the Air Tahiti Nui cancellation policy, the airline will offer a full refund if you decide to cancel the flight within 24 hours of booking. In addition – 

• Upon the presentation of adequate proof, the airline shall be entitled to provide a refund to either the person mentioned in the ticket or the person who has paid for the ticket.
• The airline will offer a refund to the passenger who paid for the reservation. 
• The refund will be applicable on the unused travel voucher or flight booking. 
• After the expiry of the validity of the ticket, no refund would be provided by the airline as per the Air Tahiti refund policy
• Regardless of the fare type and the class of service purchase, the airline  will refuse the refund after the scheduled departure. 
• An amount equal to the booking value if no portion of the flight is used. 
• If the portion of the fare has been partially utilized,  the amount deducted by the airlines will be equal to the difference between the paid Fare and the Fare corresponding to the affected transport.

Air Tahiti Nui Cancellation Fee

As per the Air Tahiti cancellation policy, outside the 2 hours of purchase, passengers will be charged an airline’s penalty if requested to cancel the booking. 

To illustrate this, a tabe is mentioned below that states the Air Tahiti Nui cancellation fee that varies with the class of service as well as for each of the travel destination –

Moana Premium/Moana Economy Class –

Poerava Business Class – 

With the airline continuing to show growth, it not only gives you a new reason for travelling but also ensures that your travel gets better and smoother. So when booking an Air Tahiti flight, consider its cancellation policy to get the most out of your booking.

Frequently Asked Questions – FAQs