EL Al Cancellation Policy

Cancellations on your travel might be inevitable as long as you would be leveraged with maximum flexibility and affordable cancellation. And, that is all possible with El Al flight cancellations. In this post, we will give you a comprehensive insight into the El Al cancellation policy – 

• El Al cancels ticket policy would only be applicable on the flight booking purchased via El Al airlines booking portal, El Al airlines customer services as well as at the El Al airlines booking counter. 
• El Al airlines refund would only be applicable on the unused portion of the ticket. In case of a partial flown segment, you need to contact the party from whom the ticket was purchased. 
• El Al ticket cancellation applies to all passengers, flights, and services in the reservation. 
• El Al cancellations can be requested within 14 days from the date of purchase but not less than seven days prior to the scheduled travel. 
• El Al cancellation fee of the booking or 30 USD, whichever is lower would be applied to all booking, regardless of the class of service selected. 
• No extra service fee would be charged other than the El Al ticket cancellation fee via the El Al cancellations helpline. 

EL Al 24 Hour Cancellation

If you immediately regret anything about the travel itinerary just booked with El Al airlines, you can cancel your booking – 

• El Al 24 hour cancellation can be requested for free within 24 hours of purchase
• El Al cancellation policy 24 hours would be applicable on refundable as well as non-refundable fares
• El Al flight cancellations within 24 hours would not be applicable on group fares, as well as reward tickets.
• El Al’s 24-hour cancellation allows you to convert the airfare into Travel Credit.

El Al Cancellation Fee

El Al airlines offer three types of flight tickets in Economy Class to all El Al destinations. Here’s the El Al cancellation fee for all ticket types –

How to Cancel El Al Flight?

You can cancel your flight online as well as over the phone, and check if you’re eligible for an El Al airlines refund. You can request El Al cancellation via three following modes – 

El Al flight cancellations online

Do the following – 

• Go to the official El Al Airlines booking portal.
• Click on the ‘Get Ready’ tab on the booking portal, and click on the ‘Manage your booking’ tab from the list of given options. 
• Enter the six-digit booking reference along with the last name of the passenger to retrieve your booking
• You will see the El Al refund status as well as the refundable balance attached to the booking reference you entered. 
• If you have the refundable value remaining, you are entitled to get a refund to your original form of payment. Add to that, you can also opt for a travel credit voucher for the refundable value. 
• El Al airlines refund to the credit/debit may take up to 7-10 business days to reflect on your bank statement.
• Once the cancellation is done, you will receive the El Al flight cancellation confirmation at the email address provided at the time of booking. 

El Al flight cancellations over the phone

Do the following – 

• Dial El Al cancel ticket helpline, and wait for the travel executive to answer. You can also seek details about El Al airlines baggage allowance on the same number. 
• In the meanwhile, keep your six-digit booking reference handy, that help travel executive to retrieve your reservation. 
• Ask the airline’s representative to cancel the El Al flight, and check whether the fare allows a refund on your booking or not.
•  El Al airlines refund to the credit/debit may take up to 7-10 business days to reflect on your bank statement.
• Once the cancellation is done, you will receive the El Al flight cancellation confirmation at the email address provided at the time of booking. 

El Al flight cancellations at the airport

Do the following – 

• In order to request El Al ticket cancellation, you need to be at the airport three hours prior to the scheduled departure at the latest.
• Keep your six-digit booking reference handy, that help travel executive to retrieve your reservation.
• Ask the airline’s representative to cancel the El Al flight, and check whether the fare allows a refund on your booking or not.
• Once the cancellation is done, you will receive the El Al flight cancellation confirmation at the email address provided at the time of booking.

El Al Award Ticket Cancellation Policy

Here are the important points to note in case you request El Al flight cancellation for Matmid Frequent Flyer reward member – 

• El Al reward ticket is valid for one year from the date of issuance
• El Al airlines reward ticket is valid for El Al airlines booking and cannot be transferred to other airlines. 
• El Al flight cancellation for reward tickets would not be applicable to connecting flights of other airlines 
• El Al reward tickets are not eligible for class upgrades.
• The terms of cancellation of an award ticket purchased during a promotional offer will be in accordance with the relevant program regulations
• The passengers’ name on the El Al reward ticket cannot be changed
• 30 USD would be charged to cancel El Al reward ticket, and hence the El Al flight cancellation refund

El Al Israel Airlines Refund Policy

Here’s the complete overview of El Al Israel airlines refund policy – 

• El Al Airlines ticket refund would be credited back to the original method of payment within 1-2 billing cycle.
• El Al’s flight cancellation refund would be redirected to the customer who paid for the ticket.
• El cancellations’ refunds will be paid in the same currency and in the same method of payment.

Let’s understand when you’re entitled to get El Al flight cancellations refund – 

• If you have been denied boarding and you have a confirmed El Al reservation
• If your flight is delayed for more than three hours and you have been informed within two weeks from the date of travel.
• In case of a schedule change, where the airline is unable to arrange an alternate flight
• If you have been downgraded from the class of service paid
• If El Al airlines reach your  stopover or final destination later than three hours of the original departure time
• Cause to miss your connecting flight
• In case of extenuating circumstances such as the death of a passenger or an immediate family member. 

Frequently Asked Questions – FAQs

Where can I find the details about conditions under the El Al cancellation policy?
Do not hesitate to call us at El Al’s flight cancellations helpline, It is important to do so before requesting El Al’s ticket cancellation. 

How do I cancel a flight with El Al online?
Go to El Al airlines booking portal – https://www.elal.com. Click on the ‘Get Ready’ tab on the booking portal, and click on the ‘Manage your booking’ tab from the list of given options. 

Enter the six-digit booking reference along with the last name of the passenger to retrieve your booking. You will see the El Al refund status as well as the refundable balance attached to the booking reference you entered. Once the cancellation is done, you will receive the El Al flight cancellation confirmation at the email address provided at the time of booking. 

Are all El Al tickets refundable?
El Al airlines offer three types of flight tickets in Economy Class to all El Al destinations. Here’s the El Al cancellation fee for all ticket types –