Batik Air is an Indonesian airline that commenced operations in 2012. On May 3, 2013, the airline launched its inaugural flight from Jakarta to Manado and Yogyakarta. For the preceding eight years, the airline has been ranked as one of the world’s most budget-friendly airlines. Batik Air has drawn a large number of passengers because of its great policies and services. Among all of its policies, the Batik Air Cancellation Policy is the finest since it allows passengers to save money on cancellation fees. 


Key Highlights on Batik Air Cancellation Policy

Batik Air Cancellation Policy

If you or another passenger is forced to cancel a trip due to unforeseen circumstances, the Batik Air Cancellation policy can help. Consider the following points to understand the cancellation policy terms:

  • To cancel, passengers need to have a ticket purchased from official portals.
  • Reservations booked through a third-party agency are not eligible for a refund under the Batik Air Cancellation Policy.
  • Passengers will obtain a full refund for cancellations made within the specified period.
  • Passengers flying with discounted tickets are not eligible for same-day cancellation.
  • The passenger must pay cancellation costs once the risk-free time ends, according to the Batik Air Cancellation Policy.
  • If a flight is delayed or canceled due to any reason, Batik Air will compensate passengers.

Batik Air Ticket Cancellation Charges

The passenger must pay a certain sum as Batik Air Ticket Cancellation penalties when they fail to cancel their flights following the airline’s cancellation regulations. The airline imposes cancellation charges based on the fare type, destination, service class. Take a quick glimpse at the following to know about the Batik Air Ticket Cancellation Charges:

Batik Air Cancellation Charges For Passengers Traveling To or From Indonesia

The passengers traveling with Economy Promo U/O/R/X/V/T class tickets need to pay based on time factors:

  • Cancellation made before 72 hours of departure will cost the passenger 25% of their total ticket fare as cancellation charges.
  • To cancel tickets between 72 to 4 hours before departure, the passenger must pay 50% of the total ticket cost as Batik Air Cancellation fees.
  • To receive a refund from Batik Air, the passenger must pay 90 percent of the entire ticket cost as cancellation fees if the cancellation is submitted within four hours before departure.
  • As per the Batik Air Refund policy, the passenger who fails to grab seats within the allotted time needs to pay 90% of the total ticket fare as No-Show fees.

The passengers traveling with Economy Y/A/W/S/B/H/K/L/M/N/Q class tickets need to pay based on time factors:

  • Cancellations made 72 or more hours before departure will be assessed at a cost of 25% of the total ticket value as the Batik Air Ticket Cancellation Charge.
  • Cancellation made between 72 and 4 hours before departure, the traveler must pay 50% of the entire ticket cost to receive a refund.
  • Cancellation made within four hours of departure will cost the passenger 90 percent of the entire booking fees.
  • According to the Batik Air Refund policy, passengers who do not claim their seats within the specified time must pay a No-Show cost of 90% of the entire ticket value.

The passengers traveling with Business C/D/I/Z class tickets need to pay based on time factors:

  • The Batik Air Refund policy states that the passenger needs to pay 25% of the total ticket value as cancellation fees for canceling ticketing 72 or more hours before departure.
  • To get a Batik Air Refund, the traveler will need to pay 50% of the entire ticket cost as cancellation fees if the cancellation is requested between 72 to 4 hours prior to departure.
  • The traveler must pay 90 percent of the entire ticket cost as cancellation fees if they made a cancellation request within 4 hours of departure.
  • According to the Batik Air Refund policy, passengers who do not claim their seats within the specified time must pay a No-Show cost of 90% of the entire ticket value.

Batik Air Ticket Cancellation Charges for passengers traveling to or from Taiwan

  • Cancellations made before departure will incur a cancellation fee of TWD 3000 per ticket.
  • Canceling tickets after the flight’s departure will cost the traveler TWD 3000 per ticket.

Batik Air Ticket Cancellation Methods

Canceling a flight ticket is a complex task; but, if you booked your trip with Batik Air, it is the easiest activity to do. As the airline provides a plethora of options for flight cancellation. You don’t have to be concerned about the assistance or feel threatened by the complicated clauses. Simply select an appropriate mode and cancel planned tickets without leaving your comfort level. 

The Batik Air Ticket Cancellation can be implemented in both modes(Online and Offline). Passengers who prefer a technological method can cancel on the official website or mobile app, while those who prefer an offline approach can use the customer support hotline or airport counters.

Batik Air Ticket Cancellation via Website

  • Choose a web browser.
  • Visit the official website.
  • Complete the login process.
  • To complete the account authentication phase, the passenger will be required to enter a username and password.
  • Once the account authentication phase ends, initiate the cancellation process by tapping on the manage my booking tab.
  • Enter booking code and family name to find the required trip.
  • Review the input and tap on the search tab.
  • Select the trip.
  • Tap on the cancel tab.
  • Select the reason.
  • Fill the Batik Air Cancellation form.
  • Submit the form.
  • Pay the Batik Air Ticket Cancellation charges(if any).
  • When the cancellation process ends, the airline will send a confirmation mail on registered IDs.

Batik Air Ticket Cancellation via Mobile App

  • Launch the mobile app and complete the login process using username and password.
  • Review the input and tab on the login tab to complete the account authentication process. 
  • Now, on the page, tap on the manage my booking tab.
  • Enter the booking code with the family name and search for the required trip.
  • Review the input and tap on the search tab.
  • Select the trip.
  • Tap on the cancel tab with selecting the reason for cancellation.
  • Fill the Batik Air Cancellation form by mentioning all the required information.
  • Submit the form and pay the Batik Air Ticket Cancellation fees(if any).
  • In the end, the airline will send a confirmation mail on registered IDs.

Batik Air Ticket Cancellation via Customer Service Number

  • Dial the Batik Air Ticket Cancellation phone number +1-855-284-6735.
  • Select the language.
  • Ask for agent assistance.
  • When the available agent connects you, ask him/her to fill the Batik Air Cancellation form on your behalf.
  • Share all the required details like- booking code, passenger name, age, departure city, and all other required details.
  • Review the information.
  • Submit a response by offering a Yes command.
  • The agent will check eligibility and cancel your flight over the call.
  • You may need to Batik Air Ticket Cancellation charges added to service charges as you chose the offline method.
  • You will receive a confirmation mail once the agent confirms your Batik Air Ticket Cancellation request.

Batik Air Ticket Cancellation at the Sales Offices or Airport Counters

  • Visit the nearest Batik Air sales offices or airport counters.
  • Reach the helpdesk counter and ask the agent to offer the Batik Air Ticket Cancellation form.
  • Fill the Batik Air Cancellation form by mentioning all the required information.
  • Submit the form at the counter.
  • The agent reviews the input and makes the cancellation on your behalf.
  • You will be required to pay cancellation charges and service fees for completing the Batik Air Cancellation process.
  • Pay all the charges and obtain your refund within four business weeks.

Batik Air Refund Policy

The Batik Air Refund Policy might help you get a refund. If the procedure is appropriately followed, the airline will issue a refund within three to four business weeks. The passenger does not have to worry about cancellation fees when flying with Batik Air. They only need to finish the Batik Air Ticket Cancellation process on time to receive their compensation. Continue reading to have a better understanding of the Batik Air Refund Policy:

  • Passengers must pay cancellation charges for canceling tickets outside the allotted period. However, the passenger needs to have a ticket purchased from official portals.
  • The Batik Air Cancellation Policy states that the passenger will not gain any refund if the reservation or cancellation is made outside the authorized portals.
  • The airline may offer a refund for cancellations made due to medical emergencies.
  • As per the Batik Air Cancellation Policy, the passenger needs to pay cancellation charges based on various factors. Some of them are listed below:
    • Time of cancellations
    • Reasons for cancellations
    • Fare category
  • Batik Air will compensate passengers if the flight is canceled or delayed due to operational failures.
  • The Batik Air Refund Policy states that the passenger does not need to pay the cancellation charges if the reservation is canceled within the allotted period.

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