Passengers may often see sudden changes in plans wherein they may be left with no other choice but to cancel their journey. Buta Airways is aware of such unfavorable conditions. Hence, the airline has set up a Buta Airways cancellation policy that offers its passengers the flexibility to cancel tickets at their convenience. This policy also has a refund process that can help them get their money back upon cancellation. Moreover, compensation is also given in case the airline cancels a flight, as is outlined in the policy.

Buta Airways Cancellation Policy

Buta Airways Ticket Cancellation Rules

Understanding the rules of ticket cancellation is essential for the passengers of Buta. They enable you to identify whether or not you qualify for free cancellations. Even when you want to cancel your ticket and get a refund, these rules will assist you.

  • The cancellation policy is available for both refundable and non-refundable tickets. In addition, they qualify for refunds as well.
  • Refunds can be claimed according to the Buta Airways cancellation policy.
  • There are special provisions for tickets that have been canceled or rescheduled in the backdrop of COVID-19. 
  • The airline provides compensation to customers when it cancels or delays a flight. 
  • A ticket can only be canceled through the point of purchase or the individual who had originally booked the ticket.

Buta Airways 24 Hour Cancellation Policy

The 24-hour cancellation policy enables passengers to place requests for a full refund. This is possible once the ticket is confirmed to have been canceled. However, the cancelation has to be done within twenty-four hours of its booking to claim the refund. 

Such refund options are quite useful when customers have to cancel a ticket simply because of a sudden change in the plan. They also assist when the choice of incorrect destination is made or names are entered wrongly. To get the full benefits of the Buta Airways 24 hour cancellation policy, one must cancel the ticket that has at least seven days left for its departure.

How to Cancel Buta Airways Flight Tickets?

You can cancel your Buta Airways ticket online using the website. It works best for refundable fares and when you can navigate well through the site. Devoid of proper connectivity to initiate the online method, you can request the airline to cancel Buta Airways flight ticket on your behalf. You can get in touch with it via its phone number.

Method 1: Buta Air Cancellation from the Website

The tickets of Buta Air can be canceled from the website itself. The official website of this airline has certain provisions via which customers can choose the booked flights of their choice and cancel them depending on requirements. 

A short guideline for online ticket cancelation, under the Buta Airways cancellation policy, has been provided below:

  • Customers are, at first, required to click on the official website of Buta Air. 
  • There would be a login option. 
  • After logging in, directly click on the “Manage My Booking/Trips” option. 
  • Once you are done with the above procedure, you can choose the booking you wish to cancel.
  • Enter the last name, booking code, and other relevant details to cancel the ticket.
  • The “Continue” button has to be clicked on as the cancelation process proceeds.
  • In the end, press the “Yes, Cancel” option to complete the process. 

Method 2: Buta Air Cancellation from Customer Service

At the time of canceling a ticket, one can face difficulties and may have some queries as well that need to be answered. If this is the case, then a passenger can dial the customer service and ask for help. The officials would gladly assist the travelers to cancel Buta Airways flight tickets

One may also reach out to the authorities of Buta by email. For initiating the process in this way, the customers are needed to share their booking details with the airline.

Buta Airways Cancellation Fee

Passengers who plan to travel by Buta Air but later cancel their tickets are liable to pay a cancellation fee. According to the cancellation policy of the airline, the fee varies with the ticket fare or the time of reversal. For this, the airline has added certain guidelines. To find out the possible Buta Airways cancellation fee to be paid, please go through them below:

  • No fee is charged for tickets that are booked and canceled within a gap of 24 hours. 
  • A minimum of $100 and a maximum of $500 has to be given as a charge for tickets that are canceled after 24 hours of purchase. 
  • For tickets that are canceled when less than 24 hours are left for the scheduled departure, passengers are needed to bear $100 to $400 as the fee.

Buta Airways Refund Policy 

The Buta Air refund policy is set up according to the needs of customers. For instance, a 24-hour refund scheme enables them to book their tickets at ease. Customers who have entered incorrect information can easily reverse and rebook a ticket without any risk with the help of this Buta Airways refund policy.

  • A refund can be claimed by writing an email to the airline’s authorities. One can also call the customer helpline. Or, one can reach out to the airline by filling out a form provided on the “Contact Us” page of its website. 
  • Keeping in mind the uncertain pandemic conditions, Buta offers customers travel vouchers for cancelations. These vouchers can be used by the airline within 36 months from the date of departure of the original flight. 
  • Requests for refunds and vouchers are entertained only when the original ticket is confirmed to be canceled by the airline officials.

Buta Air Compensation Policy

When Buta Airways cancel flights, considering the rights and privileges of its passengers, it provides them with compensation. As per the compensation policy, this aid is in the form of replacement tickets. Or, refunds can be offered when the airline delays or cancels a flight. However, the cause of cancelation must be within the scope of the airline. It will not bear any monetary compensation if a flight is canceled due to reasons like unfavorable weather or sudden government-imposed travel restrictions. 

At times, the airline may suggest changing your flight. As you opt for Buta Airways flight change in this situation, you will be able to continue with your travel plans.


The Buta Airways cancellation policy is set up by considering the suitability of air travelers. The rules of the cancelation process ensure a hassle-free process requiring just a short time duration. Buta Air strives to provide ultimate comfort for its esteemed customers even if they have to cancel a journey previously booked. 

Frequently Asked Questions – FAQs

What is Buta Airways cancellation policy?

The Buta Airways ticket cancellation policy is set to provide some guidelines for canceling ticket bookings. The policy is helpful to customers who want to cancel their tickets due to some sudden travel plans. Moreover, based on it, refund norms are made to give the money back.

Does Buta Airways have a 24 hour cancellation policy?

Yes, passengers are provided with the Buta Airways 24 hour cancellation policy. Under this policy, customers have been given the option of canceling a ticket without any charge. This process, therefore, ensures a risk-free way of ticket reversal.

Can Buta Airways cancel flights?

There can be instances wherein Buta Airways cancel flights or delay them for reasons that come within its limits. For example, there can be an occurrence of a technical fault in the airplane engine. In such a circumstance, passengers are given compensation for the cancelation of the flight.

How do I cancel the Buta Airways flight tickets?

Buta Airways flight tickets can be canceled by opting for different methods of cancelation. A ticket can be canceled from the website of the airline. Also, one can avail of live assistance by calling its customer care executive. The airline official can either cancel the Buta Airways flight ticket on behalf of the customer or help by providing relevant information.

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