Like life, cancellation may happen due to all circumstances around that may provoke us to change our travel plans. With Lion Air cancellation policy, you can make the changes as well as cancellations on your booking affordable & flexible. Here are the important highlights from the Lion Air flight cancellation policy –

  • Passengers are allowed to make Lion Air cancel ticket requests online via the website, mobile app, as well as over the phone. The Lion Air cancellation would be subject to the fare rules that you agreed to while booking your flight and to the further terms and conditions set forth in the Lion Air cancellation policy. 
  • All the fares associated with the booking are subject to Lion Air cancellation charges. By booking a particular ticket fare or class of service, passengers will agree to all terms and conditions, Lion Air ticket cancellation rules of the fare type/class of service.
  • Lion Air reserves the right to deny the boarding or cancel the flight if the passenger is unable to present the credit/debit card used at the time of booking.
  • Lion Air reserves the right to deny the boarding or cancel the flight before check-in if the passenger fails to pay the full amount before the given time limit expires. 
  • Any paid pre-book add-on services meals, extra legroom seats, and travel insurance cannot be canceled, transferred, or booked to another flight.
  • Lion Air cancellation policy would be applicable on the restricted as well as non-restricted fare, regardless of the fare type and the class of service booked. 
  • Passengers can request Lion Air ticket cancellation online for a refund if purchased directly from Lion Air’s online platform, only on a refundable fare.
  • As per Lion Air cancellation policy, if passengers cancel a non-refundable fare, only taxes will be refunded. 
  • As per Lion Air refund policy, the airfare refund would either in the form of taxes and/or booking value would be credited back to the original form of payment or to the same debit/credit card provided at the time of booking.
  • In case the passenger purchased a flight to/from the USA, they can cancel a reservation within 24 hours of purchase and claim a full refund, provided that the date of departure must be seven days or more at the time of requesting the flight cancellation.
  • As per Lion Air cancellation policy, to ensure that the passenger must get a full refund they can validate by calling us at the Lion Air cancel booking phone number at +1-855-284-6735.
  • Lion Air ticket cancellation must be made before the travel commences for the first flight.

Lion Air Cancel Flight Within 24 Hours

Lion Air Cancellation Policy

As part of the customer commitment under Lion Air Cancellation policy, passengers who book directly on Lion Air’s online portal or the Lion Air booking app, passengers are allowed to make risk-free cancellation where they have up to 24 hours after booking a flight to change or cancel it for any reasons and receives a full refund. Here’s what you need to do – 

  • Visit official website, and go to the ‘Manage Reservation’ section.
  • Enter a six-digit Lion Air booking reference to retrieve the booking. Select the itinerary that needs to be canceled, and follow the steps.
  • Select the ‘Cancel Flight’ button and follow the steps.
  • You can avail of a full refund on your Lion Air flight booking to the original form of payment.

Here are the following terms and condition for Lion Air flight cancellation policy within 24 hours – 

  • 24 hour Lion Air ticket cancellation must be made by midnight of the day after the ticket is issued.
  • Passengers can make the Lion Air flight booking over the phone which will guarantee the fare for 24 hours.

Lion Air Cancel Ticket Fee

All the fares associated with the booking are subject to Lion Air cancellation charges. By booking a particular ticket fare or class of service, passengers will agree to all terms and conditions, Lion Air ticket cancellation rules of the fare type/class of service. Here’s the overview of the Lion Air cancel ticket fee under the given circumstances – 

Lion Air Cancel Ticket FeeLion Air Economy Promo FareLion Air Economy
72 hours prior to departureAnytime. Charge 25 percent from base fare per passengerAnytime. Charge 25 percent from base fare per passenger
72 – 4 hours prior to departureAnytime. Charge 50 percent from base fare per passengerAnytime. Charge 50 percent from base fare per passenger
4 hours prior to departureAnytime. Charge 90 percent from base fare per passenger.Anytime. Charge 90 percent from base fare per passenger.
Lion Air No-show policyAnytime. Charge 90 percent from base fare per passenger.Anytime. Charge 90 percent from base fare per passenger.

Lion Air Ticket Cancellation Procedure

Travellers can cancel the Lion Air ticket cancellation online as well as over the phone. Here’s the step by step procedure on how you can navigate Lion Air ticket cancellation on the booking portal as well as by requesting over the phone – 

Lion Air Cancel Flight Online

Here are the step by step process that helps you request Lion Air ticket cancellation online – 

  • Visit lionair.co.id/, and go to the ‘Manage Reservation’ section.
  • Enter a six-digit Lion Air booking reference to retrieve the booking. Select the itinerary that needs to be cancelled.
  • In case of refundable fare, you would get refund details of the residual fare after deducting the Lion Air cancel flight fee along with the taxes associated with the reservation.
  • Once you agree with the Lion Air cancel refund amount, click to check the Lion Air flight cancellation policy.
  • Select the ‘Cancel Flight’ button that helps you avail of a full refund on your Lion Air flight booking back to the original form of payment in 7-10 working days.
  • Once the cancellation request is processed, you will receive the Lion Air cancel confirmation email.  

Lion Air Cancel Ticket over the Phone

Here are the step by step process that helps you request Lion Air ticket cancellation over the phone – 

  • Dial Lion Air cancel booking phone number at +1-855-284-6735.
  • Keep your six-digit Lion Air reservation PNR handy while you get connected to the airline’s representative.
  • Ask the Lion Air customer representative to cancel the booking. Also, the agent will brief you about fare rules attached to your flight booking, and how much Lion Air cancel refund you can claim on your booking.
  • Once you agree with the Lion Air cancel ticket refund amount, the agent will brief you about the terms and conditions associated with the Lion Air flight cancellation policy. 
  • Once the cancellation request is processed, you will receive the Lion Air cancel confirmation email, and the refund would be processed in the original form of payment.

Lion Air Cancel Ticket at the Airport

Before making the cancellation at the airport, passengers must ensure that the lion Air cancel ticket request can be processed up to 2 hours prior to the scheduled departure – 

  • Head to the departure airport at the Lion Air cancel flight counter.
  • Provide your six-digit confirmation number that will enable Lion Air flight representative to retrieve the booking. 
  • Ask the Lion Air customer representative to cancel the booking. Also, the agent will brief you about fare rules attached to your flight booking, and how much Lion Air cancel refund you can claim on your booking.
  • Once you agree with the Lion Air cancel ticket refund amount, the agent will brief you about the terms and conditions associated with the Lion Air flight cancellation policy. 
  • Once the cancellation request is processed, you will receive the Lion Air cancel confirmation email, and the refund would be processed in the original form of payment.

Lion Air Cancellation and Refund Policy

Lion Air Cancellation and Refund Policy

Here are the important considerations from Lion Air refund policy – 

  • Refund on Lion Air reservation will be processed to the original form of payment, and is refunded in 7-10 business days.
  • As per Lion Air cancellation policy, only non-restricted fares can be canceled and are refundable. 
  • In the case of non-restricted fare, only taxes would be processed in the form of a refund i.e a future travel credit that can be used while booking a new flight within 12 months from the date of purchase.
  • As per Lion Air refund policy, passengers can claim a refund on the unused portion of the ticket or flight segment only.
  • As per Lion Air cancellation policy, to ensure that the passenger must get a full refund they can validate by calling us at the Lion Air cancel booking phone number at +1-855-284-6735.
  • To be eligible for the Lion Air refund ticket online, passengers can claim a refund within 365 days of the original departure date.
  • Passengers can claim the Lion Air ticket cancellation refund if passengers have been informed of schedule change or cancellation within two weeks prior to the scheduled departure.
  • Lion Air refund ticket requests must be made in accordance with the fare rules associated with the booking. Lion Air cancellation restriction varies with the refundable as well as non-refundable fare. 

Lion Air Cancel Ticket Policy – Frequently Asked Questions

How long will it take to process the refund after initiating the Lion Air cancellation request?

As per Lion Air cancellation policy, once the cancellation on the flight booking is processed it may take 7-10 business days to get the booking value redirected back to the original form of payment.

You can request the Lion Air ticket cancellation online only if you purchase the flight reservation via official website.

How do I request a Lion Air cancel refund over the phone?

All you need to do is call us at the Lion Air ticket cancellation phone number at +1-855-284-6735. Ask the Lion Air customer representative to cancel the booking. Also, the agent will brief you about fare rules attached to your flight booking, and how much Lion Air cancel refund you can claim on your booking. Once the cancellation request is processed, you will receive the Lion Air cancel confirmation email, and the refund would be processed in the original form of payment.

Can I process the Lion Air ticket cancellations at one of their offices?

Yes, you can, provided that the Lion Air booking should be cancelled up to two hours prior to the scheduled departure. Also, you can avail cash as Lion Air cancel ticket refund if you have purchased the booking with cash.

I have a non-refundable ticket with Lion Air and will not be traveling. What are my options?

As per Lion Air cancellation and refund policy, passengers can claim a full refund on the non-refundable Lion Air booking provided that they must place a cancellation request within 24 hours of purchase, provided that the date of departure must be seven days or more at the time of requesting the flight cancellation.

Beyond 24 hours, as per Lion Air cancellation policy, if passengers cancel a non-refundable fare, only taxes will be refunded and that too in the form of future travel credit which can be redeemed within 12 months from the date of reservation.

Can I cancel the Lion Air booking within 24 hours of purchase?

As per Lion Air ticket cancellation policy, passengers can claim a full refund on the non-refundable Lion Air booking provided that they must place a cancellation request within 24 hours of purchase, provided that the date of departure must be seven days or more at the time of requesting the flight cancellation.

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