Shandong Airlines was established on March 12, 1994, and began operations in September of the same year. In September 1997, the airline joined the New Star Aviation Alliance together with five other small Chinese carriers to enhance the standard of services. The airline headquarters are in Jinan, Shandong. The Chinese airline operates a huge network connecting important Chinese cities such as Jinan, Qingdao, and Yantai and offers services to international destinations. Through its Shandong Airlines cancellation policy and other rules, the airline earned its place as one of the top airlines. Airline policies give the greatest flexibility at the lowest feasible economic cost.


Shandong Airlines Flight Cancellation Provisions

Shandong Airlines Flight Cancellation

Thousands of travelers worldwide choose Shandong Airlines as their travel companion due to the airline’s flight modification and cancellation policies. We will drive further with the following points to show you what perks and limitations are stated in the Shandong Airlines cancellation policy.

  • The airline does not charge cancellation fees on tickets that are canceled within the risk-free period. You will not get a full refund if the cancellation date is within six days of departure.
  • As per the Shandong Airlines ticket cancellation policy, the airline will charge cancellation fees for the booking canceled after the no-cancellation period.
  • The cancellation charges are determined by the types of tickets. In some cases, the passenger needs to pay up to 90 percent of the total ticket fare as cancellation fees. You can pay the Shandong Airlines cancellation fees through any available modes as per suitability.
  • As per the Shandong Airlines flight cancellation policy, the airline will not entertain your refund request if the booking is made through third-party sources.
  • Passengers with non-refundable tickets cannot make cancellations once the allotted period ends. 
  • As per the Shandong Airlines cancellation policy, passengers with refundable tickets can make cancellations till the day of departure. You will get a refund only if the booking is made from the official portals.
  • You will get the refund within four business weeks. The number of days will vary from person to person (depending on the mode of purchase).
  • The airline may not impose cancellation charges if the flight gets canceled by them for any circumstances (operational failure, government laws, bad weather, and many other issues). You can contact the team to get a refund. 
  • Your refund request will not be entertained by the airline if you made the Shandong Airlines ticket cancellation request through a third party agency.
  • As per the Shandong Airlines ticket cancellation policy, the airline will not charge cancellation fees if the flight gets delayed for more than six hours. You can rebook the flight with minimal fees. It solely depends on the airline policy, you will need to communicate with the officials for further classifications.
  • You will need to pay service and administration fees additionally for requesting the Shandong Airlines ticket cancellation through the offline methods.

Shandong Airlines 24 Hour Cancellation Policy 

Looking to cancel the scheduled ticket for free? Why not follow the clauses mentioned in the no cancellation fee rules. Keep rolling with the following points on the Shandong Airlines 24 hour cancellation policy and succeed to secure the full refund with ease:

  • You will secure a full refund if you succeed to cancel within 24 hours of reservation. 
  • The Shandong Airlines 24 hour cancellation policy applies to all types of tickets that are booked from the official channels. 
  • To obtain a full refund, the departure date must be at least one week away from the booking date. 
  • Once the risk-free period ends, you will need to pay cancellation charges based on your fare types and destinations. 
  • The Shandong Airlines cancellation policy does not apply to promotional tickets. 
  • Ticket booking and departure date are the same, you may be required to pay a cancellation fee even if you cancel the booking on the same day (within 24 hours of booking). 

Shandong Airlines Cancellation Fee

Shandong Airlines Cancellation Fee

When the no-fee (risk-free) period expires, the airline charges a part of the ticket cost as a Shandong Airlines cancellation fee. It assists the airline in maintaining smooth operations. Consider reading the following to learn more about the charges:

  • As per Shandong Airlines flight cancellation policy, the passengers who purchased the non-refundable tickets will not be reimbursed once the allotted period ends.
  • You can save a major portion on Shandong Airlines cancellation fees by canceling tickets within the risk-free period.
  • You may be required to pay the whole ticket price as cancellation fees if you do not board on time.
  • The airline will charge additional service fees for canceling the scheduled tickets through offline modes.
  • When the risk-free time expires, you must pay cancellation costs based on the kind of tickets booked in order to get a refund.
  • As per the Shandong Airlines cancellation policy, you can not change the method of cancellation. It means you will be required to cancel the scheduled reservation using the same method you used to purchase it. 
  • The airline will charge the whole ticket value as Shandong Airlines cancellation fees if your reservation or cancellation request is filed through a third-party source.
  • You will be charged a cancellation fee of up to USD 500 by Shandong Airlines. In some circumstances, you may be required to pay extra based on a variety of factors.

Follow the tables to get an idea of the Shandong Airlines cancellation fees. However, this does not imply that you must pay the exact amount of cancellation charges shown below. Communicate with the local officials (Shandong Airlines officials) by dialing the customer service number +1-855-568-1951 and obtain complete information about the cancellation fees.

Shandong Airlines Cancellation Fees
Class of your e-ticketShandong Airlines ticket cancellation request received 6 hours or more before departureShandong Airlines ticket cancellation request received 6 hours or less prior to the scheduled departure
First, Business ClassFree charge5% of fare charge
Economy Class, YFree charge5% of fare charge
10%-40% discount on Economy20% of fare charge30% of fare charge
45%-60% discount on Economy40% of fare charge50% of fare charge
Below 60% discountNon-refundableNon-refundable

How To Cancel Flight Shandong Airlines?

You can cancel the Shandong Airlines flight over the call, online channels, or by visiting nearby official centers. Here, in this portion of the article, we will attempt to cover all of the possible options for canceling a Shandong Airlines ticket. 

Before we begin the Shandong Airlines flight cancellation process illustration, we would like to inform you that you may be required to pay service fees in addition to the other charges for canceling tickets using the offline method.

Shandong Airlines Ticket Cancellation Online

  • Browse the official website and complete the account authentication process using your username with the login password.
  • On the home screen, click the Manage Bookings button.
  • Enter the reservation number or booking code with the passengerโ€™s last name in the appropriate fields.
  • Tap on the search tab to confirm your response.
  • Now, select the trip.
  • Click on the cancel tab.
  • You will need to fill the Shandong Airlines flight cancellation form. 
  • To fill the form, you will need to mention passenger name, age, booking number, departure and arrival details, and all other required details.
  • Review the input while going through the Shandong Airlines cancellation policy.
  • Submit the form by tapping on the Continue tab.
  • You will not need to pay Shandong Airlines cancellation fees. 
  • All the charges will be auto deducted from the total booking paid fees.
  • The system will calculate the refund. 
  • You will get the confirmation mail on your registered IDs with details about the refund value.

Ticket Cancellation Over The Phone

  • Dial the customer service number +1-855-568-1951 and get connected with the Shandong Airlines flight cancellation team.
  • Use the booking code with the family name to complete the user authentication process.
  • When you get connected with the official executive, share travel credentials as it will help the agent to select the required trip.
  • Ask the agent to cancel your scheduled journey. 
  • You will need to share details like passenger name, age, booking number, departure and arrival details, and all other required details. It will help the agent to fill the Shandong Airlines flight cancellation form on your behalf. 
  • Check the form with the help of the agent. The agent will inform you about the Shandong Airlines cancellation policy.
  • Once you confirm cancellation the agent will start calculating the refund value. You will not need to pay Shandong Airlines cancellation fees and other administration charges as they will be auto deducted from the total booking paid fees.
  • The agent will submit the Shandong Airlines ticket cancellation form.
  • In the end, you will get the confirmation mail on your registered IDs with details about the refund value.

Ticket Cancellation at Authorized Center or Airport

  • Get connected with the Shandong Airlines flight cancellation team by marking a presence at the authorized center or airport help desk counter.
  • When you get connected with the representative, share the booking code and last name to complete the authentication process.
  • Fill the Shandong Airlines ticket cancellation form by mentioning details like passenger name, age, booking number, departure and arrival details, and all other required details. 
  • Check the Shandong Airlines ticket cancellation form with the help of the assigned executive. 
  • Request the agent to share information on the Shandong Airlines cancellation policy before submitting the refund form.
  • You will not need to pay Shandong Airlines cancellation fees and other administration charges as they will be auto deducted from the total booking paid fees.
  • Once you confirm the cancellation request the agent will notify you about the Shandong Airlines refund value. 
  • Submit the Shandong Airlines ticket cancellation form, you will get the confirmation mail on the registered IDs for the same.
  • You will get the refund within three to four business weeks depending on the mode of payment.

Shandong Airlines Refund Policy

Shandong Airlines Refund Policy

To receive a full refund, the passenger must cancel on the same day as the reservation and the departure date must be at least one week out from the cancellation date. It’s an intriguing fact about the Shandong Airlines refund policy; to learn more about the refund process, keep rolling with the following points:

  • To get a refund, you will need to pay cancellation charges based on the types of tickets. 
  • The passenger will need to pay a major portion of the total ticket fare as cancellation fees once the risk-free lapses. 
  • You can make the Shandong Airlines ticket cancellation request on the same mode of reservation. If you change the mode, you may need to pay the full ticket fare as cancellation fees.
  • As per the Shandong Airlines refund policy, the airline will not entertain your refund request if the reservation or cancellation request is made through the third-party sources.
  • Once the allotted period ends, passengers with non-refundable tickets will not get a refund.
  • The Shandong Airlines refund policy states that the passengers with refundable tickets can make cancellations till the same day of departure. 
  • As per the Shandong Airlines refund policy, you will get a refund only if the booking is made through the authorized channels.
  • The refund will be initiated to the passenger account within three business weeks. However, the number of days depends on the mode of purchase. If you booked tickets through credit card then you may get the refund within 10 business weeks.
  • To obtain a full refund, the traveler must cancel on the same day as the reservation and the departure date must be at least one week away.
  • You may get a full refund if the flight gets canceled by the airline for the following reasons:
    • Operational failure
    • Government laws
    • Bad weather
  • Your refund request will not be entertained by the airline if the cancellation request is made through unofficial channels.
  • The Shandong Airlines cancellation policy states that the airline may reimburse you in full if the flight gets delayed for more than six hours. You can rebook the flight with minimal fees.
  • You will need to pay service and administration fees additionally for requesting the Shandong Airlines ticket cancellation through the offline methods.
  • According to Shandong Airlines refund policy, reservations canceled after the no-cancellation period would incur cancellation fees. You will need to pay cancellation charges based on fare types to get the refund.

Frequently Asked Questions – Shandong Airlines Ticket Cancellation

As per the Shandong Airlines 24 hour cancellation policy, the passenger will need to pay cancellation charges if the booking is canceled within six days of departure. However, if you succeed to make cancellations within the risk-free period, you will secure a full refund within three business weeks.

To get a refund, you simply need to pay the Shandong Airlines cancellation fee based on your fare types and destination.

As per the Shandong Airlines refund policy, you will get a refund only when you made a booking and cancellations through the authorized channels.

Generally, Shandong Airlines cancel flights for the following reasons:  Operational concerns, Bad weather, Government orders, and many other circumstances.

To cancel  Shandong Airlines flights over the phone, you will need to communicate with the officials through the customer service number +1-855-568-1951. The representative will assist you further and help you to secure a refund.

As per the Shandong Airlines flight cancellation policy, you will need to pay service and administration fees added to the cancellation charges as you opt for offline methods.

No. The Shandong Airlines cancellation policy states that you will get a refund only if the booking is made through the authorized channels. The refund will be initiated to the passenger account within three business weeks.

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