In this comprehensive guide, we delve into the intricacies of Sunwing Airlines’ cancellation policy, equipping you with key aspects of Sunwing Airlines cancellation policy. You will get to know about the airline’s cancellation fees, refund eligibility, rebooking options, and other important considerations before you change your mind. 

Sunwing Airlines Cancellation Policy

What are the rules and guidelines to cancel Sunwing Airlines flights?

here are some general rules and guidelines to keep in mind when canceling a Sunwing flight booking

  • No cancellation is permitted after the reservation is ticketed.
  •  If the cancellation is made 21 days or more before the departure date, there is a cancellation fee of 250 USD per passenger. 
  • However, if the cancellation is made 20 days or less before the departure, no refund can be permitted.
  • In case of a no-show, a 100% Sunwing Airlines cancellation fee is applicable. 
  • The airline will not offer the option to rebook your flight for a later date or provide a future travel credit for 24 hours of purchase.
  • 24 Flight cancellations are applicable on the US and Canada origin flights.

Does Sunwing Airlines Allow 24 Hours Cancellation?

Yes. Only applicable to flights in the US and Canada. 

Passengers can also request Sunwing Flight Changes within 24 hours for free. However, a fare difference may apply.

Here’s the overview of Sunwing flight cancellations within 24 hours – 

  • The airlines allow passengers to cancel their reservation within 24 hours of the date of purchase provided 
Cancellation TimeframeCancellation Fees per Person
7 days or more before departureNo cancellation fee
Within 24 hours of flight bookingNo cancellation fee
Less than 7 days before departureCancellation fees may apply

Sunwing trip cancellation refund would be processed back to the original form of payment within 2-3 business days. 

Sunwing Worry-Free Cancellation Policy

At Sunwing Airlines, passengers have the option to purchase the exclusive Sunwing worry-free cancellation plan, providing them with added flexibility.. 

Here are the key details regarding the Sunwing cancellation waiver:

  • Passengers can cancel their Sunwing Airlines reservation for any reason up to 3 hours prior to the scheduled departure and receive a 100% refund.
  • Must be purchased at the time of booking.  
  • Refunds will be issued in the form of future credit vouchers,
  • Once you purchase, a worry-free voucher, following Sunwing Airlines cancelation fees applies to your booking – 
Passenger AgeCancellation Fee per Person
Under 74 years and younger$49 USD
75 years and older$79 USD

Sunwing Vacation Cancellation Policy

Here are the important points to consider from the Sunwing vacation package cancellation policy – 

  • The following cancellation fee would be applicable based on the requested time frame.
Cancellation TimeframeCancellation FeesRefund Amount
45 days or more before departureNo cancellation feesFull refund
44-21 days before departure50% of booking valueRefund of remaining balance
Less than 20 days before departureNo refundEntire amount forfeited by the airline

To know more about the Sunwing airlines last minute flight cancellation

How to Initiate Sunwing Flight Cancellation?

Sunwing flight cancellation online would not be permitted as the airline lacks resources where passengers can request changes or cancel online. You can cancel Sunwing Airlines flight, offline, as discussed below via the following methods – 

Cancellation via Customer Service – You can request a Sunwing trip cancellation over the phone  – 

  • Dial Sunwing cancellation number at.
  • Keep your six-digit booking reference or 13-digit ticket reference handy while helping you connect with the support desk.
  • Ask the agent to cancel the flight. Before requesting cancellation, ask the agent to get you to ascertain Sunwing Airlines cancellation policy. 
  • Check the Sunwing cancellation fees associated with your booking. 
  • Check with the airline representative you are covered under the Sunwing worry-free cancellation to receive a waiver on your booking. 
  • Once the cancellation is requested, you will receive a refund back to your original form of payment in 7-10 business days. 

Flight Cancellation at the Airport – You can also request a Sunwing flight cancellation from your departure airport – 

  • Visit your departure airport at least three hours prior to your scheduled departure. 
  • Within three hours of departure, Sunwing trip cancellation would not be permitted. 
  • Ask the Sunwing desk to cancel your reservation. 
  • Before requesting cancellation, ask the agent to get you to ascertain Sunwing Airlines cancellation policy. 
  • Check the Sunwing cancellation fees associated with your booking. 
  • Check with the airline representative you are covered under the Sunwing worry-free cancellation to receive a waiver on your booking. 
  • Once the cancellation is requested, you will receive a refund back to your original form of payment in 7-10 business days. 

Sunwing Airlines Cancellation Fees

Passengers can cancel their flight ticket and are subject to a refund that can be a whole booking value or mere government taxes and airport fees. The refund value generally depends on the ticket types and fare rules associated with your booking – 

  • As per Sunwing Airlines cancellation policy, the airline cancellation fee is 250 USD if a passenger requests cancellation 21 days or more prior to the scheduled departure.
  • Sunwing flight cancellation would not be permitted if the cancellation is initiated 20 days or less before flight departure. 
  • Here is the tabular overview of the above points mentioned. Take a look!
sunwing cancellation policy

What is Sunwing Airlines Refund Policy?

As per Sunwing Airlines cancellation policy, the refund on the purchased reservations is subject to fare rules associated with it – 

  • Restricted or non-refundable fares – If the fare rule associated mentions restricted ticket type, no refund would be offered. The only exception that applies to this rule – if the passenger purchased a Sunwing worry-free cancellation plan. 
  • Involuntary cancellation – In case of cancellation of flight schedule, Sunwing cancellation waiver would be applied, and the refund would be offered equivalent to the same amount paid as the booking value. 
  • In case of unforeseen circumstances – As per Sunwing Airlines cancellation policy, if the travel plan has been affected due to bereavement reasons within 30 days of the scheduled departure where passengers do not intend to travel, they can claim a full refund before the scheduled date of departure and must submit a copy of the death certificate.

Sunwing flight cancellation in case of bereavement situations would be applied to the immediate family members only, such as  –

  • Mother-in-law, father-in-law, brother-in-law, and sister-in-law
  • A grandparent or grandchild
  • Brother, sister, step-siblings
  • Parents and Spouse

What are my options if Sunwing Canceled, or delayed my flight?

You may proceed with your claim if:

  • Your flight was delayed by more than 3 hours from its scheduled time of arrival.
  • You did not travel because your flight was delayed by more than 3 hours
  • Your flight was canceled less than 12 hours prior to its scheduled departure.

Canceled and delayed compensation – Compensation and refunds can only be claimed for flight disruption  that are within the airline’s control. 

  • Compensation for denied boarding – Did you know that if you get involuntarily denied boarding, you might be entitled to compensation? As long as – 
  • Reason for the offload was within Sunwing’ control 
  • Reason for denied boarding must not be a safety concern.
  • You’ve followed Sunwing Airlines check-in requirements

You could be eligible for compensation if you fulfill these conditions. 

Below is the overview of the Denied Boarding Compensation – 

Delay DurationCompensation Amount (CAD)
Less than 6 hours$900
Between 6 and 9 hours$1,800
More than 9 hours$2,400
  • Compensation for flight delay and cancellations – If you were notified of the disruption within 12 hours of your scheduled departure, and the delay exceeds 2 hours, you are entitled to the following .
  • Access to communication, refreshments, meals, transportation, and hotel accommodations.
  • Delay or cancellation compensation

For cancellations or delays exceeding three hours with less than 14 days’ notice, you may also be entitled to compensation:

Delayed Arrival TimeCompensation (CAD)
More than 3 hours, but less than 6 hours$125 CAD
6 hours or more, but less than 9 hours$250 CAD
9 hours or more$500 CAD

.

How to Claim Compensation – To claim compensation, submit a claim with your flight details within 48 hours after the actual departure time. The airlines will respond to your claim within 30 days, ensuring your concerns are addressed.
Understanding the Sunwing Airlines cancellation policy is essential for passengers who may need to request flight cancelation for any reason. By familiarizing yourself with the specific rules and guidelines, you can make informed decisions and minimize any potential loss of funds.

Frequently Asked Questions – FAQs

Can I change/cancel my trip?

Depending on the ticket type you have purchased, change/cancellation may or may not be permitted, and the Sunwing cancellation fee would be levied per person. 

Please note that Sunwing Airlines support cancelation via the Sunwing cancellation support desk.

What is Sunwing Airlines’ cancellation policy?

Here are the important highlight from the Sunwing cancellation rule – 

• Sunwing flight cancellation policy would be applicable on all ticket types, fare rules, and a class of service selected. 
• Under all Sunwing Airlines canceled my flight or any other voluntary cancellation, you are bound to obtain a full refund and compensation – depending on the severity of the circumstances. 
• Sunwing Airlines cancellation policy would only be applicable on the flight booked via Sunwing’s website/online portal, mobile app, and phone number.

Will Sunwing Airlines offer a refund?

An administration fee of 1 USD would be applied. The airline provides a full refund in the original form of payment for the flight booking impacted between Jan 31, 2021, and June 30, 2021. 

Other than that, the airline offers a refund in the form of travel credit only.

What is the penalty for canceling a flight with Sunwing Airlines?

As per Sunwing Airlines cancellation policy, the refund value generally depends on the ticket types and fare rules associated with your booking – 

• As per Sunwing Airlines cancellation policy, the airline cancellation fee is 250 USD if a passenger requests cancellation 21 days or more prior to the scheduled departure.
• Sunwing flight cancellation would not be permitted if the cancellation is initiated 20 days or less before flight departure. 

Can you cancel your Sunwing vacation within 24 hours?

Yes. If you have purchased Sun Airlines worry free cancelation service?

How to cancel Sunwing vacation online?

Sunwing vacation can only be canceled through Customer Service.

How to cancel a Sunwing vacation?

You can reach their customer service team. Online cancellation service is not available for Sunwing Vacation Package.

How does Sunwing worry about free cancellation work?

It allows you to cancel your reservation for any reason up to 72 hours before departure. No cancelation fee applies.

What is Sunwing worry-free cancellation?

Sunwing’s worry-free cancellation is an optional plan that you can purchase at the time of booking. It allows you to cancel your reservation without incurring cancellation fees.

Does Sunwing include departure tax?

Yes, Sunwing Airlines includes the departure tax in the total price of the booking.

What happens if Sunwing cancels a flight?

If Sunwing cancels a flight, they will make alternative arrangements for affected passengers, such as rebooking on another flight or providing a refund for the unused portion of the ticket.

How do I get a refund from Sunwing?

To request a refund from Sunwing Airlines, you need to follow their refund policy guidelines.

What happens if my Sunwing flight is canceled?

Sunwing Airlines will assist you in rebooking on the next available flight or provide alternative arrangements. They may offer you compensation or refund options.

How to redeem a Sunwing voucher?

You need to provide the voucher details when making a new booking through their customer service channels.

One thought on “Sunwing Airlines Cancellation Policy
  1. Bailey on Reply

    What is the coverage if you catch Covid in Mexico and need to change your flight home? Does Sunwing’s Covid insurance cover changing your flight? I am needing some info about flight changes just in case one of us catches it while we are away.
    What is the procedure with missing your flight if you catch Covid while with Sunwing? Credit? Refund? Who do we call to change the flight?

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