What is your instant reaction when you think about cancelling your ticket? Scared, aren’t we? The fear of losing our refund amidst the cancellations takes our breath away and we do not question why. Booking your tickets with an airline like Tame gives us a ticket to smooth policies and a hassle-free process. With constant changes to enhance the passengers’ experience, Tame Airlines cancellation policy was crafted. 

If you want to know about the cancellation process in detail, make sure to go through this guide. We have tried to explain the cancellation rules in detail. 


Tame Airlines Ticket Cancellation Policy: Key Highlights 

Tame Airlines has always thrived to give its passengers an independent feeling with its convenient cancellation policy. If need be, the passengers can cancel their tickets and demand a refund without second thoughts. 

  • According to the Tame Airlines cancellation policy, the passengers are provided with the liberty to cancel their tickets for free if cancelled within 24 hours. 
  • The tickets must be booked at least 7 days prior to the departure date to receive a refund. The airline needs a week’s time to accommodate the changes in ticket bookings. 
  • If the cancellations are made within the free cancellation span, the airline would not impose any charges. However, if the passengers make the cancellations afterwards they would have to pay a small charge. 
  • Tame Airlines cancel flights can be initiated in a number of ways. The airline demands its passengers to make cancellations via the source of bookings. 
  • In the case of group bookings, the passengers can directly contact the airline to make the cancellations. They can also separate the individual bookings they wish to cancel from the group bookings. 
  • If the dual booking happens by mistake, the passengers can reach out to the airline and ask them to cancel one ticket free of cost. Please note that the ticket with lower airfare would be cancelled. 
  • Passengers who have booked their tickets with the help of an agent must cancel the ticket in the same way. The airline does not take any responsibility for making the cancellations directly. 

Tame Airlines 24 Hours Cancellation Policy 

This policy is a lifesaver for all the passengers during the time of emergency. It is none other than Tame Airlines 24 hours cancellation policy that braces us from the cancellation charges and consequences. Read along to find out more about this policy. 

  • Reading the 24 hours policy would give us a fair idea that you can cancel your ticket without any charges. The only condition is that the cancellations must happen within a day of booking. 
  • The 24 hours policy strictly applies to all the tickets that are purchased before a week from the departure date of the flight. 
  • It is not essential that this rule can be applied to every ticket. In certain conditions, you cannot enjoy the leverage of this policy even if you are making the cancellations within 24 hours. 

You can easily find whether your ticket falls in the 24 hours category or not at the time of booking. Read the terms and conditions along with Tame Airlines cancellation policy.


Tame Airlines Cancellation Charges 

Tame Airlines Cancellation Charges

In order to allow you to enjoy the leverages, the airline has also set some boundaries. If you fail to abide by the rules, you would have to pay some cancellation fee for the same. 

  • The airline usually charges somewhere between 50 USD to 200 USD for making the cancellations. 
  • If you have insured your flight ticket, the airline would not deduct any charges from your ticket. 
  • The cancellation charges immensely depend on factors such as the time of cancellation, the class of the tickets purchased, the destination etc. 
  • If you are taking a domestic trip, the cancellation charges would be lesser in comparison to the tickets purchased for international trips. 
  • If you are contacting the customer service centre or the ticket centre, you would have to pay a service fee of 50 USD. 
  • If you do not show up for your flight on the departure date, the airline would consider it as a no show. The entire ticket amount would be nullified and considered a cancellation charge. 
  • The cancellation fee is usually deducted from the ticket fare. The remaining amount is transferred to the account of the ticket holders. 

How To Cancel Tame Airlines Flight Ticket 

Just imagine how hard we would have to try if the airline did not provide enough ways for cancellations. Luckily, we just used the word imagine because Tame Airlines tries its best to walk an extra mile and allow you as many cancellation procedures as possible. If you wish to know about different ways to cancel your tickets make sure to follow through with these points. 

Cancelling Tame Airlines Flight Ticket Online 

If you are someone who doesn’t like to rely on others while making the bookings and cancellation, this process is exclusively meant for you. Make the cancellations with a tap on the screen by following the steps given below. 

  1. Visit the official website of Tame Airlines. https://www.tame.com.ec/
  2.  On the top right of the page, you can find the My Trip option. 
  3. Click on that while the website navigates you to some other page. 
  4. Enter your PNR number and Last name to fetch your flight details on the screen. 
  5. Go to the cancellation option and click on “Cancel My Booking”. 
  6. You would get a confirmation pop up, click on the continue button to proceed with the cancellation. 
  7. Voila! Your ticket would be cancelled and the airline would send you a notification regarding the same. 
  8. Make sure to fill out the refund form as soon as you have cancelled your tickets. 

If you do not want to go through such a tedious process, you can simply drop a cancellation email at dot@tame.com.ec. While mailing regarding your cancellation, make sure to put a document supporting your cancellation as well. The cancellation team will go through it and initiate a refund as per Tame Airlines cancellation policy. 

Cancel Tame Airlines Ticket Via A Call 

Well, it is not every time that we can have access to the internet. In some cases, we need to take the old school approach to make the cancellations. If you wish to make no mistakes while proceeding with the cancellations, we highly advise you to cancel your ticket in this method. 

  1. Dial Tame Airlines customer service number at +1-855-568-1951
  2. An executive would attend your call. Tell them your PNR number and last name so that they can fetch your flight. 
  3. Ask them to make the cancellation, tell the appropriate reason for making the cancellation. 
  4. If possible, mail the documents to the support centre to strengthen your refund chances. 
  5. The executive would go through your eligibility and make the cancellations. 
  6. Ask the executives to initiate a refund after the cancellation has been done. 

You can also cancel your ticket by walking down to the nearest ticket centre of Tame Airlines. The procedure is the same as cancelling via a call. You just need to visit the office, look out for an executive and explain your requirements. A small service charge would be taken from you if you are taking the professional help of the airline.


Tame Airlines Refund Policy 

Getting a refund is a no brainer while travelling with Tame Airlines. The airline has set certain rules that every passenger must abide by if they wish to receive a refund from the airline. 

  • You can seek a full refund from the airline if the cancellations were made abiding by the rules of the airline. Tame Airlines ticket refund can be made in several ways. 
  • It usually takes 7 to 12 business days to reflect the refund in the bank account. If you have paid via a credit card, the airline would initiate the refund in a jiffy. 
  • Those who have purchased their tickets via cash or cheques need to submit full documentation for a refund request. The airline would initiate the refund after 20 days. 
  • The refund shall only be made for the refundable tickets. If you have purchased a non-refundable ticket, the airline would not initiate any refund at the time of cancellation. 
  • If you have insured your Tame Airlines flight ticket, you would receive a 100 percent refund even during end minute cancellations. 
  • You must book your tickets at least 7 days before the departure of the flight if you wish to receive any refund. Those who book their tickets during the end moment do not have the right to cancel. 
  • The refund form must be filled immediately after making the cancellations. If you are thinking of extending your window for filling the refund form, the airline would not initiate any refund.

Tame Airlines Cancellation Compensation 

The airline takes cancellation seriously, be it from the side of passengers or from the airline itself. If any end moment changes take place, Tame Airlines tries its best to provide as much comfort to the passengers as possible. Here is all you need to know about any delay or cancellations from the airline’s side. 

  • If the airline cancels your flight at the end moment, you have two options. You can either cancel the ticket and seek a full refund right away or you can take the next alternative flight as sent by the airline. 
  • You would also have a free food and beverage coupon to compensate for the mishap caused. If the flights are delayed by more than 4 hours, the airline would also provide accommodation at the airport. 
  • Tame Airlines cancellation policy clearly mentions that the passengers cannot seek compensation if the airline has notified them about the cancellation/delay before 14 days. 
  • You can simply contact the ground staff in case of any sudden changes. Ask them to help you out regarding the end minute cancellation issues.  

Frequently Asked Questions Related To Tame Airlines Cancellation Policy

Can I cancel my tickets to Tame Airlines for free?

Yes. As per Tame Airlines cancellation policy, if you are making the changes within 24 hours of booking you can do it for free. However, if you miss out on the risk free cancellation window, the airline would levy certain charges on you. 

Please note that cancellation charges also depend on the type of tickets you are purchasing (refundable or non-refundable). IF you are buying a non refundable ticket, your cancellation charge would be equal to the ticket fare.

Can I make the cancellations to Tame Airlines tickets in any way I want to?

Although the airline provides as much liberty as one can wish for. However, the passengers would not be able to make the cancellation in any way they want to. Meaning, the cancellations have to be made in the way a passenger booked their tickets. 

If you are booking your tickets via the agents, you can only make the cancellations directly by contacting the agents. The airline would not allow any cancellations directly via the website.

Is Tame Airlines taking all the measures during the time of pandemic?

Yes. The airline is following every safety measure to ditch the chances of COVID. The passengers would also have to take an RT PCR test up to 48 hours prior to the departure date. 

The passengers would be provided with face shields and masks in the airline while taking the flight. Regular sanitisation and social distancing are practised to assure the safety of the passengers.

Would I receive a refund if I cancel my ticket on time?

Yes. The airline would provide you with a 100 percent refund if you have cancelled the tickets within 24 hours.

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