With Caribbean Airlines you can have hassle free check-in, a vital step that helps you complete the boarding process before boarding any flight. Explore the comprehensive aspect of the Caribbean Airlines check in ensuring you have all the information you need to make your travel preparations as smooth as possible.

Caribbean Airlines check in policy

What are the check-in options for Caribbean Airlines?

The Caribbean Airlines check-in process starts between 24 hours up until 3 hours before scheduled departure. There are several methods that allow passengers to complete check-in and boarding formality –

  • Web check-in
  • Mobile check-in
  • Check-in at the airport

What is Caribbean Airlines web check in?

Caribbean Airlines web check in?

Passengers may use web check-in services for –

  • Checking-in
  • Selecting seats
  • Printing flight confirmation and boarding pass.

Online check-in restrictions

Caribbean Airlines online check in is not available for –

  • Passengers traveling on codeshare and interline agreement flights.
  • Who wants to request a Caribbean Airlines flight change for seat or date assignment? 
  • Passengers traveling under the Caribbean Airlines pet travel program.
  • Minor under 16 years of age traveling under unaccompanied minor service. 
  • Passengers who requested wheelchair assistance service. 
  • Passengers traveling on standby flights. 

Please Note: If passengers fail to comply with the check-in time guidelines, they may become ineligible for Caribbean Airlines flight cancelation guidelines.

Caribbean Airlines Online check in process

Follow these steps to complete the online check-in process – 

  • Go to Caribbean Airlines’ official website and click on the Check-in tab on the homepage. 
  • Enter the Booking reference and the last name in the required field. Also, you can either check-in with the Booking Reference or E-Ticket Number. 
  • Hit the “Check-in” button to access your flight itinerary. 
  • If your reservation includes multiple flights, you’ll need to select the specific flight for which you want to check-in.
  • You’ll need to provide passenger information which include Passenger names or Gender information. 
  • If you’re traveling internationally, you may be required to provide additional information such as passport details, and visa information. 
  • Select the preferred seats for your upcoming flights. The airline offers a seat map that helps you choose the one that suits you best. 
  • Review all the details you have provided to ensure that they are correct. 
  • Once you’ve confirmed all the details, you can usually choose to either request Caribbean Airlines print boarding pass or restore the digital version. 

How to request Caribbean Airlines mobile check in?

Caribbean Airlines mobile check in

Checking in for your Caribbean Airlines through the official mobile app is the most convenient option that helps you accomplish the boarding process on the go. Follow these steps – 

  • If you haven’t considered having the mobile app, download the official airline app.
  • Launch and open the Caribbean Airlines mobile check in app.
  • Tap for the “Check-in” section. 
  • Provide the necessary information in the required field such as Booking reference and the passenger’s last name. You can also retrieve your flight itinerary through the 13-digit e-ticket number. 
  • In case of multiple flight segments, choose the flight that needs to be checked in. 
  • If your journey includes international travel, you may need to input additional information such as passport details. You may be asked to provide the passport number, expiry date, and the country of issuance. 
  • Select the preferred seats. With a mobile check-in app, you can access the seat map and customize your seating preference. 
  • Review all the information you’ve provided. Ensure all the given details are accurate. 
  • After confirming your check-in details, the system will generate Caribbean Airlines web check in boarding passes. 

Can you check-in at the airport for the Caribbean Airlines?

Caribbean Airlines check in at the airport counter

Yes, passengers can request the Caribbean Airlines flight check-in at the airport counter or through the self-service check-in kiosk.

Arrival – For all international destinations, please arrive at the airport at least 3 hours before your scheduled flight departure time

Closure time – Caribbean Airlines check-in counters close precisely 1 hour before your scheduled flight departure time. 

Steps for Caribbean Airlines airport check in

Caribbean Airlines recommends arriving at least 3 hours prior to departure for international travel and 2 hours for flights within the Caribbean. Follow these steps – 

  • Head to the Caribbean Airlines check-in counter. The check-in counter is located in the main terminal area.
  • Approach the Caribbean Airlines flight representative and provide the details like – booking reference, valid government-issued photo identification and visa/entry-exit permits.
  • Share the necessary passenger information such as the name of all passengers in the booking. Add any other special request if you want to. 
  • If you have checked baggage, the airline staff will assist you with tags and further submitting to the baggage drop counter. You must adhere to the Caribbean Airlines checked baggage guidelines. 
  • After processing your check-in, the airline’s representative will provide you with a Caribbean Airlines boarding pass.
  • Once you have your boarding passes, follow the airport signs to the security checkpoint.

Are there any self-service kiosks for Caribbean Airlines check in?

Yes, there are check-in kiosks available at select airports. Passengers can request the Caribbean Airlines flight check-in through these airport kiosks. To know more about the kiosk facility and its availability, call the airline’s customer service at +1-800-920-4225 for USA & Canada.

Please Note: Here are the Caribbean Airlines customer service numbers for other regions.

What documents are required for check in?

For passengers traveling in the US, the following documents or paperwork is required for Advance Passenger Information (API) – 

  • Passport – Enter your name exactly as it appears on your passport. Provide your date of birth, gender, and country of citizenship. Include your passport number and ensure it matches your country of citizenship. Mention your passport’s expiry date.
  • Residential address – The address is required by the U.S. Customs and Border Protection. You need to enter the nationality of the country you belong to. 
  • Alien registration card – Enter your name as it appears on the card. Include your date of birth, gender, and country of citizenship. Provide your Alien Card number and specify the issuing country (U.S.A.). Mention the Alien Registration expiry date.
  • Destination address – Mention the address of your stay in the U.S. This is also required by the U.S. Customs and Border Protection.
  • Emergency contact – Include the name and telephone number of your emergency contact person.

What is the Caribbean Airlines check in time and deadline?

Passengers must aim to arrive – 

  • At least 4 hours before departure for international flights
  • At least 2 hours before departure for domestic flights

Below is the overview of the check-in, baggage drop off and boarding deadline – 

ItineraryWhen to arrive at the airportCheck-in & baggage drop off deadlineBoarding gate deadlineBoarding gate closes
Within Caribbean120 minutesCheck-in & baggage drop-off deadline30 minutes15 minutes
To/from the U.S.240 minutes60 minutes30 minutes15 minutes
International (including Mexico and the Canada)240 minutes60 minutes45 minutes15 minutes

It is recommended to adhere to the Caribbean Airlines check-in timeline for a stress-free check-in experience. 

How to obtain a Caribbean Airlines boarding pass?

To collect Caribbean Airlines boarding pass, you can resort to – 

Online check-in – After you follow the on-screen prompts to complete the online check-in, you have the option to download or request a Caribbean Airlines print boarding pass. 

Mobile check-in – If you have accomplished the Caribbean Airlines check-in using this method, no need to print the boarding pass. Simply download and save the boarding pass in the digital wallet of your mobile device. On the day of departure, show the mobile screen with QR QR-enabled e-boarding pass. 

Airport check-in – Passengers who have completed online check-in and forgot to print the boarding or passengers who prefer checking in at the airport, can request the Caribbean Airlines flight representative to issue the boarding pass. To check-in at the airport, arrive 2-3 hours before departure. 

Caribbean Airlines takes pride in offering you a range of options to complete the check-in and hence obtain the boarding pass, from the comfort of your smartphone to the friendly guidelines of the representative at the airport. After all, the convenience and efficiency of the check-in process can make all the difference in your travel experience. 

Frequently Asked Questions – FAQs

Does Caribbean Airlines have online check-in?

Yes, Caribbean Airlines offers online check-in between 24 and 3 hours prior to your scheduled flight.

How do I check in online with Caribbean Airlines?

Visit the Caribbean Airlines website. Look for the “Check-In” option. Enter the booking reference and the passenger’s last name. Follow the on-screen prompts to complete the process.

How early can you check in online on Caribbean Airlines?

You can check in online with Caribbean Airlines 24 to 48 hours before your scheduled flight departure time. 

Can you check in 24 hours before boarding or departure with Caribbean Airlines?

Yes, you can check in 24 hours prior to departure using the web check-in service which starts 24 hours before departure.

When does check-in time end for Caribbean Airlines?

The Caribbean Airlines check-in closes 60 minutes before the scheduled departure time. 

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