Eva Air Pet Policy

Traveling with a furry companion can add a special dimension to our journey, making them more memorable. Eva Air pet policy understands the importance of this bond between humans and their pets and strives to make the experience as seamless as possible.

What are the Eva Air pet travel requirements?

Eva Air pet policy welcomes dogs, cats, and rabbits as checked baggage in the cargo compartment and only service dogs for disabled passengers are allowed in the cabin.

• Age restrictions – As per Eva Air pet policy, Eva Air cannot accept pregnant animals and those under 4 months of age.
• Passenger limits – Each passenger occupying a seat can check in a maximum of 2 cages. Unaccompanied minors are not allowed to carry pets.
• Flight eligibility – Pets are only accepted on international flights directly operated by Eva/UNI Air. Interline flights do not permit Eva Air pet travel.
• Changes/cancellation – Passengers with confirmed pet travel are not permitted to make Eva Air flight change requests.
• Advance reservation – If you plan to travel with your pet, inform Eva Air reservation staff at least 48 hours before departure. You need to download and complete the “Passenger’s Declaration for Live Animal” form in duplicate. This needs to be submitted at the check-in counter.
• Documentation – Passengers are responsible for providing valid health and vaccination certificates and any other required documents as per the regulations of the destination country. 

• Check-in – Passengers traveling with pets should arrive at the check-in counter two hours before departure. For London Heathrow Airport, check-in procedures should be completed 2.5 hours before departure.
• Restrictions on travel routes – Pets as checked baggage are not accepted on A321 flights. Also, they are restricted on long-haul B787 flights. On short-haul B787 flights, you can bring up to two cages for each flight.
• Eva Air in cabin pet policy: Eva Air does not permit to transport of pets in the cabin except service aminals for passengers with disabilities.

Please Note – Long haul flights include Europe, North America, and Oceania.

Fee for pet travel as checked baggage on Eva Air

If you’re traveling with a pet and its container is accepted as checked baggage, please note that these will be charged as excess baggage, as per Eva Air baggage policy. 

Weight considerations – The excess baggage charge fee depends on the weight, including the cage – 

• If the pet and the container weigh more than 32kg (70 lbs), you will be charged 2 pieces of the excess baggage charge rates.
• If the pet and the container weigh within 32kg (70 lbs), you would be charged 4 pieces of the excess baggage charge rates.

Oversized fee – Carriers with dimensions exceeding 292cm (115 inches) cannot be accepted as checked baggage. If the weight (including the cage) exceeds 50kg (110 lbs), it will not be accepted as checked baggage. 

Please Note – There’s an exception for service dogs trained to assist passengers with disabilities in the cabin—there’s no Eva Air pet travel fee for them.

What are pet carrier requirements on Eva Air?

Here are the essential requirements for pet container that needs to be traveled as checked luggage – 

Container – Pet containers must be made of rigid plastic material in line with IATA regulations. They should have a single door for pet entry/exit to prevent escape and exposure.

Ventilation – Ensure the container has functioning ventilation openings on multiple sides. 

Moisture absorption – The container should have moisture-absorbing material covering the bottom or floor. 

Security – Must be secure on all 4 sides of the pet cage door with zip ties or reinforced protective nets. 

Wheel removal – Before transporting your pet cage, remove the wheels to prevent movement during transit.

Size – The container’s size should accommodate your pet comfortably, allowing them to turn around, stand, sit erect, and lie in a natural position.

Food and water – Attach a feeding bowl that sustains a sufficient food and water supply during travel. 

Number of pets per container – The number of pets allowed per container varies with the weight and age – 

Please Note – If two animals share a pet cage, the size of the cage should be three times the width of the largest animal. If the total weight of pets and container exceeds 14kg (31 lbs), each must have its own cage.

What are the documents required under Eva Air pet policy?

Here’s a breakdown of what you need on the day of departure – 

• Vaccination certificates
• Keep health records for your pet, including present medical treatments or conditions. 
• Check the destination’s requirements for pet entry, which may include permits or import licenses.
• Passenger’s declaration for live animals.
• Receipt for Eva Air pet travel service. 

Please Note – Depending on your destination, there might be additional paperwork. We recommend contacting the embassies or relevant authorities of the countries you are traveling to.

Are there any restricted breeds on Eva Air?

As per Eva Air pet policy, Brachycephalic dog and cat breeds face specific travel restrictions designed to protect their health, particularly related to climate and stress. Restrictions apply for certain periods – 

The affected dog breeds include – 

• Mastiff (all breeds)
• Shih Tzu
• Bulldog (all breeds)
• Dogue de Bordeaux
• Pekingese
• Boston Terrier
• Boxers (all breeds)
• Pug (all breeds)
• Cavalier King Charles Spaniel
• Presa Canario
• Affenpinscher
• Japanese Chin/Japanese Spaniel/Chin Chin
• Bull Terrier
• Shar Pei
• Lhasa Apso
• Brussels Griffon
• Chow Chow
• Tibetan Spaniel
• English Toy Spaniel

Travel restrictions in Southeast Asian countries

If you’re traveling with brachycephalic dogs or cats, please note that there are year-round restrictions in place for the following Southeast Asian countries –

• Cambodia
• Indonesia
• Malaysia
• Philippines
• Singapore
• Thailand
• Vietnam

Brachycephalic (snub-nose) pets are not permitted to be transported to or from these countries at any time of the year. The restriction also applies to itineraries that involve stopovers or layovers in these countries.

Eva Air emotional support animals

Under Eva Air emotional support animal policy, the ESA is not allowed to travel in the cabin. They need to go as checked baggage, and applicable baggage rates would be applicable.

What are Eva Air service dog guidelines?

As per Eva Air pet policy, fully-trained service dogs and psychiatric service dogs can travel in the cabin at no additional charge. Here are the additional requirements for passengers to travel with service dog – 

Age – Your animal must be a dog and be at least 4 months old as per the Eva Air service dog program.

Condition – The Eva Air service dog program only permits passengers with disability or passengers who need special assistance. In addition – 

• The service animals are trained to perform tasks for passengers with a disability, including physical, sensory, psychiatric, intellectual, or other mental disabilities.
• Service dogs should be harnessed, leashed, or otherwise tethered.
• Service dogs must be well-behaved, trained to behave properly in public.
• They should not block other passengers’ seats. 
• They must be able to fit on the passengers’ lap or within the passengers’ foot space on the aircraft. 
• Service dogs must remain under control at all times.

Not complying with the aforementioned conditions leads to the denial of boarding for the passengers. To know more, refer to the Eva Air cancelation policy.

Vaccination – Service dogs must be vaccinated against rabies, not exposed to rabies, and free of pests.

Booking timeline – To travel with your service dog in the cabin, submit the required forms to the Special Assistance Desk at least 48 hours before your flight.

Required paperwork – Passengers must complete and bring the following documents at the Eva Air check-in counter – 

• U.S. Department of Transportation Service Animal Air Transportation Form.
• U.S. Department of Transportation Service Animal Relief Attestation Form (This is required in the case when the flight duration is 8 hours or more).

What are the Eva Air international pet travel guidelines?

Below is are the conditions and requirements for the following countries under Eva Air pet policy –

• Taiwan – Taiwan imposes fines ranging from NT 5,000 to NT 25,000 for bringing animals into airports, which can disrupt health, order, and safety. 
• Australia – Brisbane prohibits pets from being carried as unchecked baggage in the cabin or checked baggage in the cargo compartment. However, pets can be carried from Brisbane. As per Eva Air pet policy, only service animals are allowed in the cabin. 
• United Kingdom – Service animals are not allowed to be carried to the UK either as cabin or checked luggage for Eva Air international pet travel. They can be carried from the UK as checked baggage. Passengers traveling with pets must check in at the counter at least 2.5 hours before departure from Heathrow Airport.
• Hong Kong – Traveling with pets as checked baggage is permitted on flights departing from Hong Kong but prohibited on flights entering Hong Kong. Pets are accepted as checked luggage and in the cabin under Eva Air service dog program.
• China – Pets entering from designated or non-designated countries are exempt from a 30-day quarantine. Each passenger can bring one dog or one cat at a time.
• United States – Pets are restricted to travel as checked luggage as well as in the cabin to/from the US under the Eva Air pet policy as per the “Bringing Pets to US guidelines”.
• Canada – Check out the “Traveling with pets to Canada guidelines” for all detailed information about Eva Air international pet travel to canada.

The aforementioned details are the essential aspects of Eva Air Pet Policy, from booking your pet’s ticket to the necessary documentation and in-flight accommodations. By adhering to these guidelines and planning ahead, you can look forward to a safe and enjoyable journey with your furry friend.

Frequently Asked Questions – FAQs