Finnair Flight Change Policy

These days, flight changes or cancellations takes a lot of our time. Add to that, the expensive change penalties and all the other costs associated with it. There is no guarantee as such whether we get the flight itinerary as per our preference, as it is always subject to availability. But when it comes to change to travel plans, all these woes and concerns can be kept at bay with Finnair flight change policy. In this post, we would be covering all the flight change policies, and let you know how easy it is to make the changes – 

• The policy would be covered for all fare types, passenger groups, and a class, regardless of the fare rules.
• Flight change would only be applicable on all flights booked through finnair.com and through customer service.
• Passengers can request free changes to their reservation and are not required to pay Finnair change fee. Passengers shall be liable to pay processing fees associated with the booking.
• Passengers are allowed to make changes to their flights within  24 hours of the date of purchase.
• Passengers are not allowed to change the ownership of the ticket. However, the name correction of up to three characters, the first name, middle name, or last name is allowed.
• Finnair change return flight requests can only be completed after the completion of the departure segment. 
• Finnair change booking would not be applicable after the scheduled departure and would be marked as a no-show.

Finnair Change Booking Rules

Here are the terms and conditions under that every passenger should know – 

• As per Finnair change flight policy, all bookings made after December 31, 2020, are allowed to request flight changes. 
• Only those flight changes would be applicable that are made through Finnair channels, that is Finnair.com. Finnair customer service phone number and at the nearest Finnair ticket office
• All flight booking must be operated and marketed by Finnair. 
• If requesting the Finnair flight change, there must be available seats on your newly chosen flight.
• Passengers are allowed to make changes per passenger per flight and are subject to Finnair change flight fee.
• As per Finnair flight change policy, the change in the ticket rules doesn’t apply to any other travel essentials in the flight ticket such as hotel and/or car rental booking
• In case passengers would need to request a Finnair flight change, it will be according to the original ticket rules.
• If there is no availability of seasonality or the fare class on your reservation. You need to pay the fare difference between your original and new flight tickets. 
• The price of the new ticket is lower than original ticket, no refund would be processed.
• If the passenger has purchased the tickets with Finnair mileage points or reward points, please contact Finnair customer service at to change the booking

Finnair Change Fee

In addition to the change Finnair flight online, bookings can be changed through Finnair contact centers and selected Finnair contact centers and selected airport locations, as well as through web chat, SMS, and selected social media channels in some countries. 

The following Finnair change fee applies for bookings changed through Finnair contact centers, Finnair airport counters web chat, SMS, social media as well as through finnair.com.

No Finnair change booking fee would be applied if requesting one within 24 hours of purchase. 

Please note, as per Finnair flight change policy, to change or alter the reservation via any method, a change penalty may be applicable depending on the travel route and the fare type purchased. Passengers also have to pay the fare for a new booking as well as the original fare.  

Finnair Change Booking Requests

To change the booking for Finnair flights, passengers can request alterations on various travel essentials – the name of the passenger, travel date, flight time, seat change, and much more. Let’s discuss each of the booking requests in detail –

Change Seat

Passengers are allowed to change the seat of their flight booking after canceling the check-in request and leaving the ticket status ‘open’ before making the changes to your seat arrangement. All this can be done via the ‘Manage Booking’ section.

Finnair Change Flight Date

Travelers can change the flight date up to 11 months in advance from the date of your booking. Passengers would be responsible for the Finnair change fee and any applicable fare difference. All flight date changes can be completed via the ‘Manage Booking’ section. Add to that, if the Finnair flight changes are not supported online, they can call the airline’s customer service number at , and seek assistance to complete their alteration request.  

Return Flight Date Change

As per Finnair flight change policy, passengers can only change the inward or return journey of the flight segment only if the passenger has used the outbound flight segment. Passengers would be responsible for the Finnair change fee and any applicable fare difference. To change the return flight with Finnair, changes can only be completed by calling the Finnair reservation phone number at .

Name Change Request

Passengers are not allowed to change the ownership of the ticket. However, the name correction of up to three characters, the first name, middle name, or last name is allowed. The combination of three characters shall not be misunderstood as three characters each for first, middle, and last name. All name correction requests shall be completed over the phone. Passengers need to submit the government-issued photo ID to match the name exactly as it should appear on the flight ticket.

How to Change Flight with Finnair?

Finnair flight changes can be completed online, over the phone, as well as at the nearest ticket office or airport. Let’s understand how passengers can process their Finnair change booking request with the help of the following methods – 

Change Finnair Flight Online

Passengers can change the Finnair booking online by following these simple steps – 

• Browse finnair.com, and click on the ‘Manage booking’ option.
• Enter the booking confirmation that comprises 6 characters along with the last name of the passenger. Click on the ‘Search button to access the booking
• Select the flight itinerary on which the changes need to be requested. 
• Click on the ‘Change’ button, and enter the new travel dates, flight time, or destination, or a combination. 
• Select the new flight options as per the travel preference and is subject to availability.
• All the flight changes are subject to Finnair change fee alongside any applicable fare difference.
• Pay the required Finnair change booking cost at the checkout page with the debit/credit card to complete the flight changes.
• Once the transaction is completed, passengers will receive the Finnair change booking confirmation on their registered email.

Finnair Change Flight over the Phone

If the online changes of your Finnair booking are not being processed, or you have difficulty making changes online, you can seek assistance to one of our Finnair executive to process the changes – 

• Dial the Finnair change booking number at and wait for the agent to get connected
• Provide your booking details that will allow Finnair’s executive to retrieve your booking
• Check with the airline whether your booking is eligible for a Finnair change booking request.
• If the fare rule associated with your booking allows, provide the new travel details as per your travel need to proceed with the changes.
• As per Finnair flight change policy, all the flight changes are subject to Finnair change fee alongside any applicable fare difference.
• The flight executive will let you know the said change flight cost related to your booking. 
• Pay the required Finnair change booking cost at the checkout page with the debit/credit card to complete the flight changes.
• Once the transaction is completed, passengers will receive the Finnair change booking confirmation on their registered email.

Finnair Schedule Change Policy

In the event of denied boarding, significant flight delays, or any flight cancellation which is attributed directly to the airline, Finnair will assist the travelers in the following manner – 

Denied Boarding

When the number of passengers exceeds the seating capacity of a particular carrier, Finnair will compensate passengers who have been denied boarding against their will in form of travel credit of the entire booking value, along with a one-time compensation amounting to – 

• 325 USD for flights of 1500 km or less
• 525 USD for flights with the distance between point A and point B is between 1500 and 3500 km
• 725 USD for all the flights whose distance between point A and Point B is more than 3500 km

The above mentioned Finnair flight change compensation would be reduced by half if an alternate flight arrangement does not exceed the scheduled arrival time of the flight originally booked by more than two hours in the first case, by more than three hours in the second case, and by more than four hours in the third case

As per Finnair schedule change policy, the airline will also offer – 

• Meals and refreshments as well as communication facilities as well as hotel accommodation if the overnight stay becomes necessary
• The choice between either alternative transport to the final destination at the earliest or later date as per the passenger’s convenience, subject to availability of dates
• Reimbursement in the form of travel credit of the entire booking value if the passenger decided to not take an alternate flight

Significant Flight Delays

The airline will offer refreshments as well as communication facilities, when a flight is delayed than the original departure schedule – 

• For more than two hours in the case of flights of 1500 kilometers or less
• For three or more hours, if the flight distance is between 1500 and 3500 km
• For four hours or more if the flight distance is more than 3500 km

If the given flight departure is delayed for the next day, the airline will offer – 

• Meals and refreshments as well as communication facilities as well as hotel accommodation if the overnight stay becomes necessary
• Airport transfer

If there is a flight delay for more than five hours, the passenger has the right to cancel their journey. The entire booking value would be reimbursed in the form of future travel credit. 

Finnair Change Flight Policy – Frequently Asked Questions (FAQs)

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