Fiji Airways Baggage Policy

Fiji Airways offers its passengers a convenient and hassle-free travel experience by providing baggage allowances for checked and carry-on bags. To ensure a comfortable and efficient journey, it’s important to familiarize yourself with Fiji Airways baggage policy. 

In this article, we’ll cover the weight and size restrictions for checked and carry-on bags, as well as any additional guidelines to help you plan and pack for your trip with Fiji Airways.

What is Fiji Airways Cabin Baggage Allowance?

To ensure a comfortable and hassle-free travel experience, the airline has set a baggage policy that outlines the allowances and restrictions for cabin baggage. Passengers are allowed to bring a limited amount of cabin baggage and a personal item on board the aircraft. 

Carry-on Baggage Size

Fiji Airways baggage size for the hand luggage must be within 118 cm or 46 linear inches.

Below is the overview  of the carry-on baggage based on the class of service and the aircraft type

Cabin Baggage Dimension

As per Fiji Airways baggage policy, the dimension of the hand luggage varies with the class of service, such as

Personal item – Passengers may bring any one of the following goods for free on board in addition to the previously mentioned cabin baggage allowance, provided there is room available:

• Just 1 tiny personal item, like a laptop bag, pocketbook, or handbag
• A pocketbook or purse that is appropriate for everyday travel attire
• A blanket, shawl, or overcoat
• Umbrella
• A pair of binoculars and/or a tiny camera
• A sufficient number of books for the flight
• A wedding gown or dress
• Garment Bag, 114x60x11 (185 cm)
• A duty-free bag purchased prior to boarding
• One (1) foldable stroller per infant (less than 2 years old) that has total linear dimensions no greater than 148 cm is allowed while the infant is riding on the lap of an adult.
• Diapers and baby food for consumption during flight.

Fiji Airways Baggage fees

In case the carry-on bag is rejected by the airlines, it would go as the checked baggage. Here is the overview of the Fiji Airways checked baggage fee 

What is included in the Fiji Airways Checked Baggage Allowance?

Fiji Airways offers a generous checked baggage allowance for its passengers to ensure a comfortable and stress-free travel experience. The allowance is based on the class of travel and the destination of the flight. Passengers are encouraged to familiarize themselves with the Fiji Airways baggage policy to avoid any inconvenience at the airport.

Fiji Airways checked baggage allowance varies with the cabin class and the travel route such as  – 

All destinations (except to/from USA/Canada)

Travel to/from Honolulu

Travel to/from via San Francisco, Los Angeles or Vancouver

Please note – 

• An item that weighs more than 30 kg (66 lbs) cannot be checked as luggage. It must be repackaged as a separate piece or shipped as freight. 
• The oversized/bulky item cost will be applied to any piece that is larger than the overall allowed dimensions.
• FJ’s international luggage allowance will be used if domestic and international sectors are booked on the same ticket.
• If FJ domestic and international tickets are purchased separately, the baggage allowance listed on each ticket will be used.
• If a portion of the trip involves code-share flights: The marketing carrier baggage rule would be ineffective.
• Fiji Airways pet travel includes pets to be transported as checked baggage. 
• To view their extra baggage rights, Tabua Club members must log into tabuaclub.com. 
• Mattresses won’t be allowed to be transported as unchecked luggage. (Accepted exclusively as freight)

How does Fiji Airways Prepaid Extra Baggage Service work?

Prepaid checked luggage offers convenience and is available for flights between Fiji, Australia, New Zealand, USA, Hong Kong, Japan, Singapore, Apia, and Tonga. 

It saves passengers time and money and gives them peace of mind as they get ready for their trip. 

Passengers with confirmed reservations can purchase this service at a discounted price from any Fiji Airways sales office or through the airline’s 24-hour global reservations center.

Terms and conditions for flights within Fiji – To book under the Fiji Airways extra baggage policy, the following conditions will apply – 

• The fee is for one bag weighing no more than 15 kg.
• Prepaid luggage needs to be ordered up to two hours before departure.
• There are no prepaid baggage costs at the airport.
• The standard per kg Fiji Airways excess baggage cost will be assessed at the airport within two hours of departure.
• Infants are not eligible for prepaid luggage.

Terms and conditions for international travel – To book the prepaid Fiji Airways extra baggage services, the following conditions will apply – 

• Prepaid excess baggage is charged per bag per piece up to 30kg per bag.
• Both adults and children may buy a total of two bags/pieces.
• Prepaid excess baggage may be purchased up to four (4) hours before departure.
• At the Fiji Airways check-in desk, provide your pre-paid electronic excess baggage receipt.
• Extra luggage may be purchased at check-in at the airport excess baggage rate up to four hours before departure.
• Pre-paid luggage can be added to an existing ticket with an altered departure date, but it cannot be transferred to a different passenger.
• Fiji Airways Manage Booking does not allow the purchase of prepaid luggage.

Below is the overview of the Fiji Airways extra baggage prepaid service based on the travel route – 

What is Fiji Airways Oversized Baggage Policy?

Fiji Airways offers its passengers the convenience of carrying oversized baggage on their flights. Whether you have a musical instrument, sports equipment, or just extra luggage, the airlines have a solution for you. 

Fiji Airways baggage policy provides guidelines for size, weight and fees, ensuring a smooth and stress-free travel experience. Please take a moment to review this policy to ensure that your oversized items are accepted on your flight.

Terms and conditions for international travel – The following items are considered as oversized baggage.

• Items that are bulky and are more than 158 cm (62 in) in length, width, and height. Fiji Airways weight limit must be within 23 kg (50lbs) are considered as oversized bags.
• Surfboards, golf bags, and other athletic or musical equipment are a few examples of objects that may exceed the necessary dimension or weight.
• Any object that is longer than 277cm (109in) in total (length plus width plus height) must be transported as freight.

Please be aware that acceptance of excess luggage is not assured and is subject to any applicable weight and/or aircraft payload restrictions.

Below is the overview of the excess baggage fee for the following travel route – 

How does Fiji Airways Baggage Claim Services work?

Fiji Airways understand that your personal belongings are important to you and we make every effort to ensure their safe handling and transport. However, in the unlikely event of damage, loss, or delay to your baggage, it is important to understand the liability limitations and what to do next. 

This information will provide you with a clear understanding of Fiji Airways lost baggage policy and what steps to take if you need to make a claim. Thank you for choosing Fiji Airways.

Baggage Liability – 

Fiji Airways baggage policy requires expense reimbursement that will be based on valid proof of Fiji Airways baggage claim.

• Limitation of Liability for International Travel – Fiji Airways responsibility for lost, damaged, or delayed baggage is capped at 1,500 USD per person.
• Limitation of Liability for Domestic Travel – The maximum liability for lost, damaged, or destroyed checked baggage is 465 USD per person. The maximum liability for checked bags is 93 USD per traveler.

Delayed Baggage – 

Fiji Airways make every effort to have your checked bag fly on the same plane as you. Our goal is to return your bag to you within 24-48 hours if it doesn’t make it on your flight.

In case of a delayed baggage, it is advised you to file a complaint with the baggage service counter. Add to that – 

• Passengers must accurately describe your luggage.
• In some circumstances, the Fiji Airways baggage claim desk asks you to explain the contents.
• The airlines file a report and look into the circumstances behind the non-arrival of your luggage.
• You would be provided a reference number so you can follow the status of your report. 
• Please keep your paper or electronic tickets, as well as the receipts for your checked bags.
• If your luggage hasn’t been recovered 21 days after your trip, Fiji Airways lost baggage claim procedure will begin.

How will I survive without my bag?

You might need to buy some basic necessities, such as toiletries and clothing, to get by until the airlines can locate your luggage. In this case – 

• The airlines will refund you for these necessary purchases 
• Receipts must be provided to Fiji Airways for all reasonable, actual, and substantiated costs associated with baggage delays.
• If your bag cannot be identified, all disbursements will be subtracted from any eventual settlement.
• Please provide Fiji Airways baggage team following facts within 21 days of receiving your suitcase back if you want to request reimbursement for necessities:

• Receipts for the goods you’ve purchased.
• When you report your delayed baggage, the airport will provide you with a Property Irregularity Report (PIR) Number.
• Booking confirmation number
• name and address in full.

What paperwork should I keep?

Keep a copy of the report on mishandled baggage that you received. In addition – 

• Keep the receipts for any replacement or emergency items that you need.
• Keep your original flight ticket or E-ticket reference.
• Baggage receipts, tags
• Vouchers for free additional luggage (if applicable).

What if you can’t locate my bag?

The airlines label your bag as “irretrievably lost” if you’re unable to find it within 21 days of your reporting the delay to the airline officials.

Please go to Baggage – Online Claim if you don’t have travel insurance and you need to file a claim.

In conclusion, Fiji Airways baggage policy provides passengers with ample options for carrying their belongings during their travels. With a generous free baggage allowance for both checked and carry-on bags, as well as additional baggage options for sports equipment, musical instruments, and excess baggage, travelers can have peace of mind knowing that their belongings are safe and secure during their journey. 

Frequently Asked Questions – FAQs