None of the airlines gives you the leverage of making your travel plans as flexible and affordable as Kuwait Airways. Being one of the largest airlines in the middle east in terms of the number of passengers carried and the number of destinations served, Kuwait Airways’ cancellation policy is being renowned for its flexible fare rules. In this post, we will give you a comprehensive view of the Kuwait Airways ticket cancellation rules and how you can make the most of them – 

Kuwait Airways Cancellation Policy

Kuwait Airways Cancellation Rules

Here are all the important points before making a cancellation on your Kuwait Airways flight booking – 

  • Kuwait Airways cancellation policy would be applicable on refundable as well as non-refundable fares. 
  • Kuwait Airways ticket cancellation policy would only be applied on flights booked via Kuwait Airways online portal or Kuwait Airways customer service number. 
  • Kuwait Airways ticket cancellation refund would be processed back to the card holder’s original payment method in 7-10 business days. 
  • Kuwait Airways online ticket cancellation would be eligible on travel that contains no more than 8 flight segments.
  • In case of no-shows, Kuwait Airways cancellation would be applied on all continuing and return flights. 
  • In case of flight delays, disruptions or any Kuwait Airways canceled flight circumstances, depending on the severity of the circumstances that occur, passengers are entitled to get a refund as well as compensation from the airlines.
  • Kuwait Airways cancellation would only be applicable on the unused part of the ticket.
  • In case of the schedule change, if you have been assigned on an alternate flight that is not acceptable to you, you are entitled to a Kuwait Airways ticket cancellation refund.  

Kuwait Airways Booking Cancellation within 24 hours

You are allowed to make free Kuwait Airways cancellation on the following condition – 

  • Passengers can only request free cancellation if booked within 24 hours of purchase provided that the purchase date must be at least 7 days prior to the departure date. 
  • Kuwait Airways booking cancellation within 24 hours would be applicable on all fare rules, fare types, class of services, passengers, and origin of departure/destinations. 
  • No Kuwait Airways cancel booking fee would be assessed if met the above condition. 
  • As per Kuwait Airways flight change policy, passengers can also make free changes within the stipulated time without paying any additional fee. However, fare difference would be assessed, if applicable. 
  • Kuwait Airways ticket cancellation within 24 hours rule would not be applicable on reward mile ticket, and n travel credit vouchers. 

Cancel Kuwait Airways Ticket Online

As per Kuwait Airways cancellation policy, to be eligible for online changes, your purchased Kuwait Airways flight booking must – 

  • Contain travel solely within the Middle East, the Indian Subcontinent, Southeast Asia, and the USA.
  • Kuwait Airways e-ticket cancellation would be applied on the booking that contains no more than 8 flight segments/legs.
  • Kuwait Airways online ticket cancellation would be applicable on the reservation that contains no more than 8 passengers
  • Restricted fares are not covered for requesting Kuwait Airways cancel booking online.
  • Kuwait Airways flight cancellation online must not contain a military, government, or group fare.
  • Kuwait Airways flight cancellation online can be requested on flight tickets that are not older than 12 months from the date of purchase. 

Kuwait Airways Cancellation Penalty

Kuwait Airways cancellation fee of 125 USD would be assessed for all domestic flight reservations, and 200 USD for all international reservations. However, 

  • Kuwait Airways ticket cancellation fee would only be applied on the non-restricted fares where passengers are entitled to get a refund on the remaining value of the fare.  
  • Kuwait Airways ticket cancellation charges are applied on a per passenger per ticket basis. 
  • Kuwait Airways cancellation charges may vary according to the fare rules and travel route. 

Kuwait Airways Refund Policy

Here’s the complete overview of Kuwait Airway cancellation refund policy – 

  • Kuwait Airways ticket cancellation refund would be processed back to the card holder’s original payment method in 7-10 business days. 
  • Kuwait Airways cancellation refund would be assigned to a passenger who is listed in the booking or one who made the payment for the flight reservation.
  • If the fare of the Kuwait Airways reservation states ‘Restricted Fare’, only taxes and fees would be initiated as part of the Kuwait Airways ticket cancelation refund which constitutes nearly 15% of the total booking value. Hence. Base Fare shouldn’t be entitled to a refund under any circumstances. 
  • Under any extenuating circumstances, such as the death of a passenger or an immediate family member, a full refund would be offered after validating the relevant documents and certificates. 
  • In the case of ticket types, where Kuwait Airways reservation holds a combination of restricted and non-restricted fare rules, the most restricted fare rule would be applied while claiming a refund on the booking. 
  • In the case of partially flown segments, the entitled refund would be calculated as the difference between purchased fare value and current fare value for the same journey minus the Kuwait Airways cancellation penalty. However, no refund would be permitted if the current value exceeds the original fare value. 
  • All Kuwait Airways ticket cancellation refund outside fare rules must be applied via the Kuwait Airways ticket cancellation desk at

Kuwait Airways Cancellation Policy – Frequently Asked Questions (FAQs)

How to cancel a Kuwait Airways ticket online?
To cancel a Kuwait Airways ticket online, please follow these easy steps – 

  • Visit Kuwait Airways flight booking portal
  • Click on the ‘Manage Booking’ tab to proceed towards Kuwait Airways flight cancellation online.
  • Enter your last name along with the Kuwait Airways booking reference. The booking reference is the six-digit character code comprising characters and numbers. Alternatively, you can also add the 13-digit Kuwait Airways ticket number, click on the ‘Retrieve Booking’ to view your reservation. 
  • Choose ‘Cancel Kuwait Airways ticket’ and proceed. 
  • Select from one of the following options – Avail refund with Kuwait Airways cancellation fee or Avial travel credit voucher. In the case of a travel credit voucher, your ticket value would remain valid for one year from the date of booking
  • Click ‘Yes’ to acknowledge terms and conditions from the Kuwait Airways cancellation policy. 
  • Review your travel itinerary and select Finish to proceed
  • Once the Kuwait Airway cancellation process is completed, you will get the cancellation email on your registered email address. 

Do Kuwait Airways have a 24-hour cancellation policy?
Absolutely! Passengers can only request free cancellation if booked within 24 hours of purchase provided that the purchase date must be at least 7 days prior to the departure date according to Kuwait Airways cancellation policy. 

As per Kuwait Airways flight change policy, passengers can also make free changes within the stipulated time without paying any additional fee. However, fare difference would be assessed, if applicable. 

How to cancel Kuwait Airways e-ticket over the phone?
Feel free to reach our Travel Executive at Kuwait Airways cancellation helpline at . In order to cancel your flight, keep your six-digit booking reference or 13-digit ticket number handy while we connect your call to one of our executives. All you need to do is ask the Travel Executive to cancel the Kuwait Airways ticket. Also, keep a check on the Kuwait Airways cancellation rules applicable to your booking, as the Travel Executive will make you aware of the due process. Also, the executive will give you prompt information about the Kuwait Airways ticket cancellation refund status before you give a go-ahead for the cancellation. Once you are agreed with the Kuwait Airways cancellation charges, you will also receive the confirmation email at the email address provided at the time of booking.


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