Malaysia Airlines Cancellation Policy

Formally referred to as Malaysia Airlines System, Malaysia Airlines is a flag carrier of Malaysia and a significant member of Oneworld Star Alliance. The airline is headquartered in Kuala Lumpur International Airport and has its primary hub at the same place. Founded in the 1930s, the airline started its commercial services in 1947 when it was renamed Malaysia Airlines from Malayan Airlines.  The airline is one of a kind and is known for its exceptional services and pampering of the passengers in the best way possible. From easy Malaysia Airlines cancellation policy to the hassle-free changes and baggage policy, the passengers can now hope for a relaxed flight while travelling with this airline. If you wish to have more information regarding Malaysia Airlines cancellation policy, make sure to go through the entire guide and find the relevant solution to your queries. 


Malaysia Airlines Ticket Cancellation Policy 

Passengers willing to fly with Malaysia Airlines have the liberty to make their bookings as per their wish. The airline has a wide range of options for the passengers to choose from, you can do it both online as well as offline. The cancellations can only be made in the way a passenger books their ticket. Meaning, if a ticket has been booked online, the cancellation can only be made by visiting the official website of the airline. If the booking is made via a call or by visiting the airport, the cancellation can only be made via the same source. 

According to the Malaysia Airlines cancellation policy, the passengers have the liberty to cancel their bookings without paying any charges if the cancellations are made within 24 hours. If a passenger successfully cancels their tickets within the free cancellation window, they would be eligible for a 100 percent refund. The passengers can also avail of a feature called “Book now, pay later” according to which they would have the right to cancel the booking 4 hours prior to the departure of their flight. 

Malaysia Airlines Flight Cancellation Compensation 

When the airline has cancelled the flight due to some mishap, the airline compensates every passenger in form of a bonus as per the Malaysia Airlines flight cancellation compensation policy. If the flight is delayed by more than three hours, the passengers would be compensated in terms of money or in some other way. 

If the flight is delayed, the passengers would also be provided with several things such as free premium drinks, travel vouchers equivalent to the price of the ticket purchased, the refund, free meals, complimentary drinks. Sometimes the airline also opts to compensate in the form of transfers from the airport to the accommodation if the flight is reaching late at the destination. If the airline cancels a long router flight (more than 3500 km or any flight whose travel time is more than 6 hours) the passengers would be paid 530 EUR as Malaysia Airlines flight cancellation compensation. 

Malaysia Airlines Ticket Cancellation Charges

If the passengers cancel their tickets after 24 hours, they are required to pay a fee as per the duration of the flight and the type of tickets purchased, the class in which the passengers have got their tickets done and the gap between the cancellation date and departure date. Passengers who have cancelled their tickets within 24 hours are not entitled to pay any fees, however, the passengers who have cancelled their tickets near the departing time of the flights have to pay a high cancellation fee. The passengers would have to pay approximately 150 to 350 USD as Malaysia Airlines cancellation fee if they are cancelling the tickets near the departing date. 

Please make a note that if the flight is cancelled due to some natural reasons, the airline is not going to make any monetary compensation in that case. Natural reasons cover bad weather, emergency situations, any sign of natural calamities that would delay the flights. The airline would compensate by providing food and beverages. 

Malaysia Airlines 24 Hours Cancellation Policy 

Malaysia Airlines 24 Hours Cancellation

As per Malaysia Airlines 24 hours cancellation policy, the passengers would receive a 100 percent refund if the cancellations are made at the same date as the booking date or within 24 hours of booking. If you cancel the ticket after 24 hours but within 48 hours, you would have to pay a certain amount as the cancellation fee. Passengers who hold the refundable or basic fare tickets would receive a full refund. The only condition is the passengers must make the cancellations at least 7 days before the departure of the flight. If a passenger is booking the ticket within 7 days of departure, they have to pay a certain fee even if they are cancelling the tickets within the free cancellation span. 


How To Cancel Malaysia Airlines Flight? 

Cancellation of Malaysia Airlines flight can be done in several ways both offline as well as online. There are a plethora of options that a passenger can consider.  Make sure to go through the following points listed below to know about all the possible ways to cancel your ticket. 

Malaysia Airlines Cancellation Online 

  • Visit the official website of Malaysia Airlines
  • On the top of the page, the passengers can find “Manage” 
  • Click on the Manage option and enter your “Booking Reference Number” and your “Last Name” 
  • Now that your flight detail is displayed, you can click on the cancellation option 
  • If you are sure about cancelling, click on the continue option
  • Make sure to submit your Malaysia Airlines flight refund as soon as you cancel your ticket
  • Now that the cancellation process is complete, you would receive an email regarding the same on your email

Cancel Your Malaysia Airlines Flight Ticket Via A Call 

Time travel might not be possible but a timeless experience is and Malaysia Airlines would make you feel so at every step. The airline has hired a group of well spoken professionals exclusively to address the queries of its passengers in the best possible way. In order to proceed with the cancellation, the passengers can give a call at +1-855-284-6735 Malaysia Global call centre and explain the reasons for cancellation to the executive allotted to them. 

The executive would put you on hold while they examine the situation and eligibility of the passengers for the cancellation. The refund would be initiated according to the cancellation time. If the cancellation is made within 24 hours, the passengers would receive a full refund. 


Malaysia Airlines Refund Policy 

If the passengers have successfully cancelled their tickets within 24 hours, they can apply for a 100 percent refund at Malaysia Airlines. Please note that the refund for all the tickets significantly depends on the class of the tickets. In some cases, the passengers would get a 100 percent refund even if they are cancelling their tickets 4 hours before the departure of the flight while in the other cases, the passengers would not be entitled to receive any refund even if they are cancelling their tickets within 24 hours of booking. 

The passengers can apply for a refund at the time of cancellation itself. If you are applying for a refund online, you can find an application form at the official website of the airline. If you wish to do it offline, you can give a call at the Malaysia Airlines Global contact number +1-855-284-6735. The airline would go through the requests and initiate the refund accordingly. As per Malaysia Airlines cancellation refund policy, the passengers would receive the refund within 7 to 20 business days depending on the type of flight (Domestic or International). Malaysia Airlines refund process is an easy one, every passenger can take its leverage without any trouble. 

Frequently Asked Questions – Malaysia Airlines Cancellation Policy

What happens when Malaysia Airlines cancels my flight?

Malaysia Airlines is one of the best airlines in the world and is widely opted by passengers all around the world. If the airline cancels your flight due to some unfavourable reason, the passengers would have two options, they can either opt for a 100 percent refund or they can opt for the next alternative flights that the airline arranges for. If the flight is delayed, the passengers would also be provided with several things such as free premium drinks, travel vouchers equivalent to the price of the ticket purchased, the refund, free meals, complimentary drinks.

If a passenger is taking a flight the travel duration of which is more than 6 hours or 3500 km, the airline would give approximately 530 USD to its passengers. However, if the flights are delayed due to some natural reasons, Malaysia Airlines is not liable to pay any fees.

Can I cancel my Malaysia Airlines flight ticket online?

The passengers who have booked their tickets online can cancel their tickets online. If you have booked your ticket from some other way such as via calling the help centre of the airline or by visiting the ticket office, you would have to make the cancellations in the same way.

As per Malaysia Airlines cancellation policy, If you have involved any third party such as the agents or any travel booking websites, you would have to make the cancellations only by consulting the agents or the travel website. Any ticket purchased via the agents can not be changed online or by giving a call at the airline’s help centre.

Would I get a 100 percent refund from Malaysia Airlines?

Yes. According to Malaysia Airlines cancellation policy, the passengers would get a 100 percent refund if they have cancelled the ticket within 24 hours of booking the ticket. If the tickets were not cancelled within 24 hours of booking, the passengers would have to pay a certain fee which would be deducted from the refund.

How can I cancel my Malaysia Airlines flight?

Yes, you can make any cancellations to your Malaysia Airlines ticket in any way you like. Cancelling the ticket online is the best option as you would not have to go through any hassle, the cancellations can be done from the comfort of your couch. You can even make the cancellations offline.

Leave a Reply