Swoop Airlines passengers can request check-in online through the airline’s website or at the airport. One of the crucial aspects of travel, Swoop check in process is the most hassle-free task that enhances the boarding experience like no other. However, passengers need to adhere to the check-in times to ensure a smooth travel. 

Swoop check in

Non-adherence to the guidelines below may lead to the denial of boarding. 

What are the Swoop Airlines check in methods?

Swoop check in can be done through the airline’s official website or at the airport. The details regarding available options for check in –

  • Online check-in – Online check-in typically opens 24 hours before the scheduled departure time. Passengers can access online check-in by visiting the airlines’ official website. During online check-in, passengers can select their seats if available, and they have the option to receive a Swoop boarding pass via email. 
  • Airport check-in – Passengers who prefer to check in at the airport can do so by visiting the check-in counter. Airport check-in is available 3 hours before scheduled departure. Swoop Airlines staff will assist with the check-in process, provide physical boarding passes, and guide passengers through checking the baggage.

Please Note: Swoop online check in is not permitted on codeshare agreement flights, and passengers traveling in groups need to complete the process at the airport.

How to request Swoop online check in?

Swoop check in online

Passengers can check in only through the airline’s website and not with the mobile app. The Swoop check in online is available between 24 hours and 1 hour before departure. 

Follow the steps –

  • Enter the Departure Airport, Booking Reference, and the passenger’s Last Name. Click on the Check-in tab to access your booking.
  • Select the flight segment and you may have the option to select your seats during online check-in.
  • Double-check all the information you’ve entered, including your flight details, personal information, and seat selection.
  • After successfully completing the online check-in process, you’ll be provided with Swoop Airlines boarding pass

Is Swoop mobile check in available?

Swoop Airlines has recently retired check-in using a mobile app therefore you can only use the airline’s website for online check-in to avoid any hassle.

What about the airport check in for Swoop flights?

Swoop airport check in

Passengers can request the Swoop flight check in at the airport 2 hours prior to the scheduled departure.

Follow these steps to complete the check-in at the airport – 

  • Proceed to the check-in counter at the airport. Look for signs or ask airport staff for directions if you’re unsure of the location.
  • Have your travel documents ready, including your passport or government-issued ID alongside your booking reference number.
  • Present your travel documents and booking details, that will allow the airline’s representative to complete the Swoop check in process. 
  • The airline will issue your boarding pass, and help with baggage tags if you’re carrying checked baggage.
  • After completing the check-in and baggage drop-off process, proceed to the security screening area.

What is the Swoop check in time?

Here are the complete details about Swoop check in for domestic flights as well as international flights.

Check in for domestic flights

It is recommended to arrive at the airport at least 1.5 hours before your flight’s departure. 

Below is the overview of the cut-offs for the Swoop Airlines check in time 

Check-in counter and baggage drop – These close 45 minutes prior to departure. Please note that there are no exceptions to this rule. Non-compliance with these guidelines may lead to Swoop Airlines flight cancellation.

Boarding Gate – Gates open 45 minutes before departure. 

Oversize or overweight baggage – Should you have oversized or overweight baggage, the Swoop baggage check in time is 90 minutes before departure. 

Swoop check in for International flights

For international flights, it is recommended to arrive at the airport at least two hours before your departure time.

Cut-off time –  Please take note of the following flight check-in time for international flights – 

Check-in counter and baggage drop – These will close 1 hour prior to departure. 

Boarding gate – Our gates open 45 minutes before departure. 

Online check-in cut-off time – The Swoop check in online starts 24 hours before departure. But remember, the check-in and baggage drop counters at the airport will close 60 minutes prior to departure.

Assistance – If you need a wheelchair or any other special assistance at the airport, you need to complete check-in 3 hours before departure. 

Documents for Swoop domestic flights check in

When flying within Canada, you’ll need to present your identification during boarding at the check in counter as well as at the boarding gate. It must match the name on your boarding pass. You have two options –

  • One piece of valid Canadian government-issued photo ID that includes your name and date of birth.


  • Two pieces of valid (not expired) Canadian government-issued non-photo ID, with one of them displaying your name and date of birth.

Please note – If there’s a name change discrepancy, you must present a marriage certificate or legal change of name certificate to verify the change.

The acceptable pieces of government-issued photo identification for domestic travel include – 

  • Alberta Registries – Identification Card
  • BC Enhanced Identity Card, BCID, BC Services Card
  • Canadian Certificate of Identity
  • Canadian Citizenship Card
  • Canadian Emergency Travel Document
  • Canadian Military Identification
  • Canadian Permanent Residence document
  • Canadian Refugee Claimant Document ###
  • Certificate of Indian Status
  • Citizenship and Immigration Canada Single Journey Travel Document

This is not the exhaustive list, to know what else is accepted as the required documentation for Swoop domestic travel check-in.

Documents for Swoop International flights check in

For all travelers, a valid passport is an absolute when traveling on an international flight with Swoop. 

In addition, passengers need to carry the following documents and keep them handy at the Swoop airline check in counter at the airport – 

  • Nexus card for U.S. travel – When traveling to or from the United States, you can use a valid Nexus card.
  • Traveling with children – If you’re traveling with children you may require consent letters and additional documents. 
  • Travel to Canada – For foreign travelers not requiring a visa to enter Canada, it’s essential to apply online for an Electronic Travel Authorization (eTA) before your air travel to Canada. 
  • Canadian citizens – Canadian Permanent Residents traveling to Canada should carry a valid Canadian permanent resident card or related document. 

How do I get a Swoop Airlines boarding pass?

Swoop Airlines boarding pass

Swoop Airlines boarding pass will be issued to the eligible passengers after the check in has been completed. It’s essential for travelers to have their boarding passes ready, either in printed or electronic format, along with their baggage tags, and they must drop off their baggage 45 minutes prior to departure. 

Here’s how you can request Swoop boarding pass

  • Online check-in – Follow the prompts to complete the online check-in process. Once completed, you have the choice to either download and print the Swoop online boarding pass or receive it electronically in your email.
  • Airport check-in – Locate the airlines counter at the airport. The airline staff will assist you in checking in and provide you with a physical Swoop boarding pass.

The diverse array of options ensures that passengers can tailor their check-in experience to suit their preferences and travel needs. So, the next time you plan a journey with Swoop Airlines, remember that the check-in process is designed with your comfort and convenience in mind. 

Frequently Asked Questions – FAQs

Where is the Swoop check-in counter at MCO airport?

Swoop Air check in counter can be found at the main departure hall of Terminal B at Orlando International Airport. It is important to note that the passengers must arrive at the airport 3 hours prior to departure. 

Why can’t I check in with Swoop?

Common issues include incorrect booking details, issues with travel documents, or exceeding the check-in window. If you’re experiencing difficulties, contact Swoop Customer Service. 

How do I get my boarding pass, Swoop?

You can check in online through the Swoop website or you can visit the airport check-in counter for in-person assistance. You have the option to receive swoop airlines boarding pass via email.

Why didn’t Swoop give me my boarding pass?

Common issues include incomplete check-in, discrepancies in travel documents, or technical glitches. To resolve this, reach out to Swoop’s customer service or visit the airport check-in counter for assistance.

Is there online check in with Swoop?

Yes, Swoop Airlines offers online check-in. Passengers can conveniently check in for their flights through the website which opens 24 hours before departure.

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