Frontier Airlines Cancellation Policy

Knowing the precise cancellation guidelines in advance might help you avoid unnecessary expenses and minimize any potential hardship. Let’s explore all the aspects of Frontier cancellation policy, including their guidelines for canceling a reservation, refund eligibility, fees, and options for rebooking.

What are the key highlights of Frontier Airlines cancellation policy?

Frontier Airlines has specific guidelines in place for requesting flight cancellations. Here are the following requirements for canceling your booking.

Frontier Airlines 24-hour cancellation

Passengers can cancel the flight and claim a refund at no cost if requested within 24 hours of purchase, as long as they book the flight 7 days before the scheduled departure.

Canceling a paid reservation

There will be more cancellation fees when your travel moves closer to your scheduled departure date.

Free cancellation

There is no cancellation fee if you request a flight cancellation 60 days or more prior to departure. There are other conditions under which the passenger is eligible for a free refund, as per Frontier Airlines cancellation policy.

As per Frontier Airlines cancellation policy, the airline allows a full refund –

• If your flight is canceled by the airline.
• If the flight schedule is disrupted due to COVID-19 restrictions.
• If you purchase the WORKS bundle, tickets are refundable.
• If passengers cancel an award ticket 180 days before the scheduled departure.
• In cases of extraordinary circumstances, such as the unfortunate event of a passenger or close family member’s death, serious illness, jury duty, and other similar situations.

What is Frontier Airlines cancellation policy for reservations booked with miles?

As per Frontier Airlines cancellation policy, if you request to cancel your flight booked with miles, there will be a 75 USD cancellation fee. In addition – 

• The unused miles would be redeposited into your account.
• You must cancel your reservation prior to the scheduled departure time of your flight to be eligible for the redeposit of your miles.

What is Frontier Airlines cancellation policy regarding death or illness?

The Frontier cancellation policy allows for rescheduling and cancellations in the event of serious illness or the death of a close family member. You would be required –

• Submit a death certificate to support the cancellation request.
• The reservation must be ticketed and operated by Frontier Airlines. 

Frontier Airlines may offer flexibility and options for affected passengers in such situations, which may include rescheduling the flight or issuing a refund.

How does Frontier Airlines cancellations due to weather are handled?

As per Frontier Airlines cancellation policy, in the event of severe weather, such as storms or natural disasters, Frontier Airlines may proactively cancel or delay flights to prioritize passenger safety.

Here are some general points to consider as per Frontier Airlines cancellation policy –

• Passengers affected by weather-related cancellations are offered to reschedule their flights or receive a refund for the affected flight segment.
• In case of requesting Frontier Airlines flight change, no rebooking fee or other additional cost would be charged.
• In such cases, passengers are not entitled to compensation for any possible scheduling, delay, or flight disruption.

What is Frontier Airlines cancellation policy for delays?

Frontier Airlines understands that flight delays and cancellations can be inconvenient for passengers, and they strive to provide appropriate support and compensation in such situations. Here’s what you need to know as per Frontier cancellation policy –

Frontier flight delay compensation

If your Frontier Airlines flight experiences a delay of more than 3 hours, you may be eligible for compensation. The specific compensation amount may vary based on various factors, such as the length of the delay and the distance of the flight.

Right to care

Frontier Airlines is committed to providing necessary assistance and care to affected passengers. This may include offering meals, refreshments, accommodation (in case of an overnight delay), and transfers between the airport and hotel.

Refunds for a Fly Frontier Cancellation

In the event of a Frontier cancelled flight, the airline generally offers the option to reschedule the flight or receive a refund. The refund is applicable to the affected flight only.

What is Frontier Airlines 24 hour cancellation?

If you cancel the Frontier Airlines 24 hour cancellation window, the airline will provide a full refund of the ticket fare, and no cancellation fee will be levied, as per the Frontier flight cancellation policy. Provided – 

• The policy applies only to standard fares.
• Reservations booked through reward fares are not eligible for a full refund within 24 hours.
• The Frontier Airlines 24 hour cancellation period starts from the time of your original booking and ends before the scheduled departure time of your flight.
• The travel date must be booked at least 168 hours ahead of the time of requesting cancellation. 

What happens if a passenger fails to board a Frontier Airlines flight without prior notification or cancellation?

There are consequences if the passenger fails to board the flight, such as the Frontier No Show fee.

• When a passenger is a no-show, passengers are likely to lose the full value of the ticket, as per Frontier no show policy.
• Passengers must always approach the airline and reschedule the flight to a later date.

What is Frontier Airlines “The Works Bundle” Plan?

Introduced by Frontier Airlines, the Works bundle plan is a pricing strategy aimed at helping travelers save money and avail flexibility. Such as –

• You can simply cancel your flight without paying a Frontier cancellation fee.
• When you decide to cancel your flight with Frontier Airlines, the value of your ticket will be converted into a travel credit voucher.
• You can utilize the voucher within 1 year from the date of cancellation.
• To initiate a refund, you will be required to complete an online refund request form.

Frontier Airlines WORKS Bundle Pricing

Here are the price details of the WORKS Bundle –

Benefits of The Works Bundle Plan Explained

Passengers with The WORKS bundle plan are eligible for the following –

• There is no deduction in the refund. Passengers will receive a full refund.
• Passengers can use travel points for future bookings.
• They can retain the ticket value for one year.
• The airline never imposes a no-show fee on them.
• Free Frontier Airlines checked baggage allowance.
• Priority boarding 
• Under the Frontier Airlines Cancellation Policy, the passenger with the WORKS bundle plan is eligible for all the benefits and services offered by the airline.

What is Frontier Cancellation Fee?

As per Frontier Airlines cancellation policy, after 24 hours, a cancellation fee may apply, and the amount varies depending on the timing of the cancellation request.

• Cancellation within 24 hours of purchase: No Frontier cancellation fee will be charged.
• Cancellation 60 or more days prior to departure: No cancellation fee will be charged.
• Cancellation between 59 and 7 days prior to departure: A cancellation fee of 49 USD will be applicable.
• Cancellation within 6 days or less prior to departure (including the same day): A cancellation fee of 79 USD will be applicable.

Below is an overview of the fee as per Frontier airline cancellation policy

How to request flight cancellation with Frontier Airlines?

Passengers holding tickets with Frontier Airlines have several convenient methods to request a flight cancellation. Whether you prefer online, phone, or in-person assistance, Frontier Airlines ensures flexibility to cater to different needs. Below are the steps for each method:

Frontier Airlines cancellation online

Visit the official website of Fly Frontier cancellation and follow these steps – 

• Navigate to the “My Trips” section.
• Enter the 6-digit confirmation code and the passenger’s last name to access your booking.
• Look for the option to modify or cancel your flight within your itinerary.
• Select the flight you wish to cancel, and follow the prompts to complete the cancellation process.

Cancellation through customer support

When you navigate to the ‘Contact Us’ page, you can either chat or simply drop an email for the Fly Frontier cancellation.

• Follow the automated prompts or wait for a representative to chat.
• Provide your reservation details, including the confirmation number and passenger name.
• Inform the agent that you would like to cancel your flight, and follow their instructions to complete the process.
• Take note of any confirmation number or reference provided for future reference.

Frontier Airlines cancellation at the airport

Arrive at the airport at least 120 minutes before your scheduled departure time.

• Proceed to the Frontier Airlines ticket counter or customer service desk.
• Present your identification and reservation details to the agent.
• Inform the agent that you want to cancel your flight and request assistance.
• Pay the required cancellation fee.
• Follow any additional instructions provided by the agent to complete the cancellation process.

What is Frontier refund policy?

• According to the Frontier refund policy, the airline will not refund any amount to the passenger after the departure of the flight.
• The passenger with The WORKS will get a full refund even if they cancel the ticket on the day of departure.
• The refund is reflected in the passenger’s account within one week if he or she uses their credit card for the payment.
• All the passengers will receive a full refund if they can cancel the ticket at least 60 days prior to departure. Even if they bought a non-refundable ticket.
• The passenger canceling the ticket within 13 days before departure needs to pay 119 USD to claim a refund.
• The airline takes 20 to 30 business days to transfer the refund amount. For a refund, passengers must fill out the refund request form available in both online and offline portals.
• If the passengers fail to board, the airline will charge 90% of the total ticket fare as the No-Show fee against them.

How to request a refund?

If you wish to obtain a refund from Frontier Airlines, it is essential to initiate the refund process after canceling your ticket. You can request a refund through the following methods –

• Phone – Contact Frontier Airlines Reservations at +1-801-401-9000. and speak with their customer service representatives. They will guide you through the refund request process and provide any necessary assistance.

• Online – Access the official website and navigate to the refund request form. Fill out the required details and submit the form online.

Remember, to ensure a smooth refund request, it is important to cancel your ticket before the scheduled departure.

Checking Frontier Airlines Refund Status

To check the status of your refund under Frontier Airlines refund policy, you have two options: online or by phone

• Visit FlyFrontier.com, the official website of Frontier Airlines.
• Click on the “My Trips” section.
• Enter your Last Name and Confirmation Code.
• Click the “Search” button to proceed.

On the next page, your refund status will be displayed, providing you with the most up-to-date information regarding the progress of your refund.

How to use a Frontier Airlines flight credit?

If you get the credit from the previously canceled flight, you can conveniently apply it towards a new booking by following these steps:

• Visit the official website for Fly Frontier cancellation.
• Proceed to book your new flight by entering your desired travel details, such as origin, destination, and dates.
• On the payment screen, look for the option labeled “Credit with Frontier” and select it.
• Enter your 6-digit confirmation code associated with your flight credit.
• Continue with the booking process, ensuring that the flight credit is applied to your new reservation.

Before redeeming credit to book Frontier Airlines reservation, here are the important points to consider – 

• Flight credits cannot be redeemed for cash.
• The credit remains valid for 1 year from the date of issuance.
• If the credit amount is not sufficient, the remaining balance needs to be paid with a debit/credit card.
• Flight credit cannot be transferred to another passenger whose name is not listed on the reservation.

Understanding and adhering to Frontier cancellation policy is essential for passengers. It’s important to be aware of potential fees for cancellations and no-shows, as well as the limited refund options if a flight is missed.

Frequently Asked Questions (FAQs)