Korean Air Cancellation Policy

Navigating through the airline policy is complex for passengers while seeking flexibility and change in their travel plans. With Korean Air cancellation policy, passengers can expect flexibility while empowering passengers with the knowledge they need.

This guide aims to demystify the rules and guidelines governing flight cancellation with Korean Air. 

Korean Air Flight Cancellation Rules

As per Korean Air cancellation policy, the airline offers free cancellation under the following circumstances –

• Any flight that is affected by the COVID-19 restrictions.
• Passengers requesting a refund 91 days before scheduled departure.
• If the airline reschedules or cancels the flight.
• Passengers request flight cancellations within 24 hours of purchase. Applicable on routes to/from the United States and Canada.

Cancellation fee and refund rules applicable to all fares

Passengers who are holding one of these fares should know –

Korean Air cancellation policy for domestic booking

You can request flight cancellation on these fares Economy Saver, Economy Standard, Flex, and Prestige fares. Korean Air cancel flight fee applicable.

Korean Air Flight Cancellation For Award Fares

The Korean Air cancellation policy varies for domestic and international travel –

• Domestic travel – Any award booking cancelled before departure, 500 miles would be dedicated from the mileage balance. If cancelled after departure, 3000 miles would be deducted. 
• International travel – For flights outside South Korea, the cancellation varies with the time at which the request has been made. For instance, 

Korean Air 24 Hour Cancellation

As per Korean Air flight cancellation policy, the airline allows passengers to request the cancellation within 24 hours of purchase.

This rule applies –

• Travel to/from the United States
• Not applicable to other airline flight segments in the itinerary.
• Flight must be operated by Korean Air
• Your ticket must be purchased 7 days before departure.

Please Note: Non-refundable tickets are not eligible under Korean Air 24 hour cancellation policy.

Korean Air No Show Penalty

As per Korean Air cancellation policy, passengers who are unable to cancel the flight before the scheduled departure or fail to board the plane have to pay the Korean Air no show penalty.

The table below mentions the overview of the no-show fee –

• Short-Haul Routes – Japan, Korea, Hong Kong, Taiwan, China, Mongolia, Irkutsk, and Vladivostok
• Medium-Haul Routes – Southeast and Southwest Asia, and Tashkent
• Long-Haul Routes – Europe, The Americas, Oceania, Africa, and the Middle East

Please Note: If you are not able to go as per your planned journey, you can also request for Korean Air Flight Change.

How to cancel a flight with Korean Air?

Passengers can request flight cancellation online via the “My Trips” section as well as over the phone. Follow these steps to request the Korean Air flight cancellation –

Cancel Korean Air flight online

Follow these steps to cancel the Korean Air booking online – 

• Visit the official website of Korean Air and select the “My Trips” section.

• Enter the booking reference, departure date, first name, and last name in the required field. 
• Click on the Search button to continue.
• Select the flight segment that needs to be cancelled.
• Click on the Cancel button and follow the on-screen prompts to cancel your flight.

Cancel Korean Air flight over the phone

To cancel the Korean Air flight, call one of the following numbers based on your region –

Korean Air Cancellation Fee

Below is the overview of the Korean Air flight cancellation fee for all travel classes offered by Korean Air.

This table applies to international travel only –

Please Note: In addition to the aforementioned fee, the service fee of 35 USD would be applicable. 

For travel within South Korea, you must use the table below for reference for Korean Air flight cancellation fees.

Korean Air Refund Policy

As per the Korean Air cancellation policy, regardless of any fare, if the passenger decides to cancel the flight, they can get a 100% refund if it is cancelled 91 days before departure.

For all tickets that were booked with a third-party travel agency, you must contact them for a refund. In addition –

• As per Korean Airlines refund policy, the refund must be submitted within 30 days from the date of expiration.
• All the other ancillary services associated with the ticket would also be refunded.
• If A ticket was purchased in cash at the airline’s office, the amount would be refunded into the passenger’s account.
• For domestic travel, the airline processes the refund in 7-10 business days. 
• For international travel, the refund would be processed in the original method of payment in 1-2 billing cycles. 

Documents Required For Korean Air Ticket Refund

While requesting Korean Air refund, you need to submit the following documents online or at the Korean Air check-in counter – 

• E-ticket itinerary (Itinerary & Receipt).
• Photo ID of the passenger or who paid for the ticket.
• A copy of the debit/credit card that was utilized at the time of booking.

Understanding the Korean Air cancellation policy is crucial for passengers looking to cancel or modify their plans. The above mentioned guidelines cover the ongoing challenges posed by Covid-19 to passengers’ requests to claim refunds. In addition, the detailed breakdown of fees for all fares highlights how passengers are well-informed in making decisions. 

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