Navigating through the airline policy is complex for passengers while seeking flexibility and change in their travel plans. With Korean Air cancellation policy, passengers can expect flexibility while empowering passengers with the knowledge they need.

Korean Air Cancellation Policy - Airlinespolicy

This guide aims to demystify the rules and guidelines governing flight cancellation with Korean Air. 

Korean Air Flight Cancellation Rules

As per Korean Air cancellation policy, the airline offers free cancellation under the following circumstances –

  • Any flight that is affected by the COVID-19 restrictions.
  • Passengers requesting a refund 91 days before scheduled departure.
  • If the airline reschedules or cancels the flight.
  • Passengers request flight cancellations within 24 hours of purchase. Applicable on routes to/from the United States and Canada.

Cancellation fee and refund rules applicable to all fares

Passengers who are holding one of these fares should know –

Fare ClassCancellation FeeKorean Air Refund Policy
Economy Saver (N, T)Fees ApplicableNon-refundable for travel to/from the US from the U.S.
Economy Standard
(S, H, E, K, L, U, Q)
Fees ApplicableNo refund within 3 hours of departure
Economy FlexFees ApplicableNo refund after departure
Prestige Class Standard
(D, I, R)
Fees ApplicableNo refund after departure
Prestige Class Flex
(J, C)
Fees ApplicableRefund provided after the scheduled departure
First Class
(P, F)
Fees ApplicableRefund provided after the scheduled departure

Korean Air cancellation policy for domestic booking

You can request flight cancellation on these fares Economy Saver, Economy Standard, Flex, and Prestige fares. Korean Air cancel flight fee applicable.

Korean Air Flight Cancellation For Award Fares

The Korean Air cancellation policy varies for domestic and international travel –

  • Domestic travel – Any award booking cancelled before departure, 500 miles would be dedicated from the mileage balance. If cancelled after departure, 3000 miles would be deducted. 
  • International travel – For flights outside South Korea, the cancellation varies with the time at which the request has been made. For instance, 
Time Before DepartureMiles Deduction
More than 90 daysNo miles will be deducted
Between 90 days and the ticket expiration date3,000 miles will be deducted
After the ticket expiration date10,000 miles will be deducted

Korean Air 24 Hour Cancellation

As per Korean Air flight cancellation policy, the airline allows passengers to request the cancellation within 24 hours of purchase.

Korean Air 24 Hour Cancellation Rule

This rule applies –

  • Travel to/from the United States
  • Not applicable to other airline flight segments in the itinerary.
  • Flight must be operated by Korean Air
  • Your ticket must be purchased 7 days before departure.

Please Note: Non-refundable tickets are not eligible under Korean Air 24 hour cancellation policy.

Korean Air No Show Penalty

As per Korean Air cancellation policy, passengers who are unable to cancel the flight before the scheduled departure or fail to board the plane have to pay the Korean Air no show penalty.

Korean Air No Show penalty and rules

The table below mentions the overview of the no-show fee –

RouteNo Show PenaltyFailure to board after entering the departure area
Within KoreaKRW 8,000 (One-Way)N/A
Short-Haul FlightsUSD 50USD 250
Medium-Haul FlightsUSD 70USD 270
Long-Haul FlightsUSD 120USD 320
  • Short-Haul Routes – Japan, Korea, Hong Kong, Taiwan, China, Mongolia, Irkutsk, and Vladivostok
  • Medium-Haul Routes – Southeast and Southwest Asia, and Tashkent
  • Long-Haul Routes – Europe, The Americas, Oceania, Africa, and the Middle East

Please Note: If you are not able to go as per your planned journey, you can also request for Korean Air Flight Change.

How to cancel a flight with Korean Air?

Passengers can request flight cancellation online via the “My Trips” section as well as over the phone. Follow these steps to request the Korean Air flight cancellation –

Cancel Korean Air flight online

Follow these steps to cancel the Korean Air booking online – 

steps to cancel korean air flight ticket online
  • Enter the booking reference, departure date, first name, and last name in the required field. 
  • Click on the Search button to continue.
  • Select the flight segment that needs to be cancelled.
  • Click on the Cancel button and follow the on-screen prompts to cancel your flight.

Cancel Korean Air flight over the phone

To cancel the Korean Air flight, call one of the following numbers based on your region –

RegionTelephone NumberCustomer Service for Hearing ImpairedLanguages/Hours
U.S., Canada1-800-438-5000 (toll-free)1-888-898-5525 (text telephone, toll-free)Korean/English: 24/7
Brazil0800-3176670 (toll-free)0800-7723645 (text telephone, toll-free)Japanese: 09:00–19:00 every day (Japan Standard Time)

Korean Air Cancellation Fee

Below is the overview of the Korean Air flight cancellation fee for all travel classes offered by Korean Air.

This table applies to international travel only –

Booking ClassRoutesBefore 91 Days90~61 Days60~15 Days14~4 DaysWithin 3 DaysPartial Refund/Reissue
CShort-haulFreeUSD 25USD 41.67USD 50USD 66.67USD 41.67
Medium-haulFreeUSD 25USD 58.33USD 75USD 91.67USD 58.33
Long-haulFreeUSD 25USD 125USD 150USD 191.67USD 125
D, I, RShort-haulFreeUSD 25USD 83.33USD 100USD 125USD 83.33
Medium-haulFreeUSD 25USD 166.67USD 200USD 250USD 166.67
Long-haulFreeUSD 25USD 250USD 300USD 375USD 250
B, M, WShort-haulFreeUSD 25USD 41.67USD 50USD 66.67USD 41.67
Medium-haulFreeUSD 25USD 58.33USD 75USD 91.67USD 58.33
Long-haulFreeUSD 25USD 125USD 150USD 191.67USD 125
S, H, E, K, L, U, QShort-haulFreeUSD 25USD 58.33USD 75USD 91.67USD 66.67
Medium-haulFreeUSD 25USD 83.33USD 100USD 125USD 100
Long-haulFreeUSD 25USD 166.67USD 200USD 250USD 166.67
N, TShort-haulFreeUSD 25USD 83.33USD 100USD 125USD 83.33
Medium-haulFreeUSD 25USD 125USD 150USD 191.67USD 125
Long-haulFreeUSD 25USD 208.33USD 250USD 316.67USD 208.33

Please Note: In addition to the aforementioned fee, the service fee of 35 USD would be applicable. 

For travel within South Korea, you must use the table below for reference for Korean Air flight cancellation fees.

FareBooking ClassAmount
PrestigeCKRW 3,000
FlexYKRW 3,000
StandardB, M, S, H, EKRW 5,000
SaverK, L, U, V, Q, T,N, WKRW 7,000

Korean Air Refund Policy

As per the Korean Air cancellation policy, regardless of any fare, if the passenger decides to cancel the flight, they can get a 100% refund if it is cancelled 91 days before departure.

Korean Airlines Refund Policy

For all tickets that were booked with a third-party travel agency, you must contact them for a refund. In addition –

  • As per Korean Airlines refund policy, the refund must be submitted within 30 days from the date of expiration.
  • All the other ancillary services associated with the ticket would also be refunded.
  • If A ticket was purchased in cash at the airline’s office, the amount would be refunded into the passenger’s account.
  • For domestic travel, the airline processes the refund in 7-10 business days. 
  • For international travel, the refund would be processed in the original method of payment in 1-2 billing cycles. 

Documents Required For Korean Air Ticket Refund

While requesting Korean Air refund, you need to submit the following documents online or at the Korean Air check-in counter – 

  • E-ticket itinerary (Itinerary & Receipt).
  • Photo ID of the passenger or who paid for the ticket.
  • A copy of the debit/credit card that was utilized at the time of booking.
This video is taken from | Credits: @reservationsspot249 (Youtube Channel)

Understanding the Korean Air cancellation policy is crucial for passengers looking to cancel or modify their plans. The above mentioned guidelines cover the ongoing challenges posed by Covid-19 to passengers’ requests to claim refunds. In addition, the detailed breakdown of fees for all fares highlights how passengers are well-informed in making decisions. 

FAQs related to Korean Air Cancellation Policy

How to cancel a Korean Air ticket?

Passengers have the option to request flight cancellation through the airline’s website or customer contact centers. 

Can I cancel the Korean Air award ticket?

Yes, passengers can cancel the award ticket, and certain miles would be deducted from their miles balance. No additional fee would be applicable. 

Can I cancel my flight with Korean Air?

Yes, provided the fare must be refundable or a non-restricted fare. You are allowed to cancel teh Korean Air flight. 

Are Korean Air tickets refundable if I cancel the Korean Air flight within 24 hours?

Yes. The flight must be to/from the United States and Canada, and the scheduled departure must be at least 7 days from the date of booking. 

Am I entitled to compensation if my Korean Air flight is cancelled?

Yes, if the flight is cancelled within 14 days from the date of departure or the flight is delayed for 3 hours or more, you are entitled to receive compensation. 

5 thoughts on “Korean Air Cancellation Policy
  1. Emma Jeppesen on Reply


    I would like to cancel my tickets booking reference 36986***.
    ticket number 18085***07520
    It was not possible to cancel the tickets on the website or mobile app.


  2. Christopher Turner on Reply

    Korean Air cancellation policy is lucid and easily comprehensible. Apart from that, the passengers can effortlessly cancel their Korean Air Bookings in no time.

  3. Bryana on Reply

    I booked a group ticket for 7 people. Two of them wanted to cancel their tickets due to some unavoidable reasons, we thought we would have to cancel the entire ticket. However, we contacted the service centre of the airline and had a chat with the executive. The executive was well behaved, he cancelled the two tickets and placed all the tickets together. The cancellation charges were just charged for two tickets and not for the entire group. It was a pleasant experience.

  4. Raymond Bell on Reply

    I reserved a seat on Korean Air, but I now want to revoke it because I am unable to continue my trip owing to certain personal circumstances. So tell me the process of canceling a Korean flight. Does it charge any cancellation fee?

  5. Victoria Wilson on Reply

    Want to cancel a Korean Air ticket instantly, but have no idea how to get a refund. Where should I request for the flight cancellation and how can I obtain the money into my bank account?

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