SAS Airlines Pet Policy

This page delves into the intricacies of SAS (Scandinavian Airlines) pet policy, offering a detailed guide to help you navigate the necessary requirements, guidelines, and procedures for traveling with your pets.

From understanding the documentation needed to ensure your pet’s well-being throughout the journey, we explore the key aspects of SAS Airlines pet policy that every passenger should know.

What is SAS Airlines pet in cabin policy?

The following conditions and restrictions will apply for pet travel on board SAS Airlines –

Pet travel restrictions and requirements

There are some restrictions and requirements that must be met as per SAS pets in cabin policy.

Documents required for SAS pet in cabin

Before booking a pet reservation, passengers should keep the following in mind

• If you’re traveling with unaccompanied dogs or cats, they must be shipped as cargo.
• Submit your request as early as possible, preferably at least 24 hours before departure, to increase the chances of securing a spot for your pet.
• When traveling within Denmark, Norway, or Sweden, you are not required to complete the “Certificate for Transportation of Animals” form.
• If your request is approved, remember to bring the form to the check-in counter at the airport.
• In case your request is rejected within 24 hours, and you decide to rebook, no SAS Airlines Flight change fee will be charged, but you will need to pay any fare difference.
• When traveling with animals, allocate extra time for check-in and security screenings.
• It is recommended to arrive at the airport at least two hours before your scheduled flight.

How to add pet travel in the cabin?

Passengers can request SAS Airlines Pet Travel service online as well as through Customer Support. 

Add SAS pet in cabin via Manage Booking (Online)

Follow these steps to request SAS Airlines Pet Travel service online –

• Go to the SAS Airlines website and book your flight as normal.
• After you complete the booking, go to the My Booking section.
• Enter the 6-digit booking reference and the passenger’s last name in the required field. And then click on the ‘Search’ button to retrieve the booking.

• Select the Add on service and then add pets to your flight booking.
• Provide information about the pet, including its breed, weight, and any necessary documentation.
• Pay the required SAS Airlines Pet Travel fee.
• Review and confirm your booking.

Add SAS in cabin pet travel via customer service

To request pet travel with SAS Airlines, please follow these instructions:

• Contact SAS customer service to inquire about the airline’s pet policy and confirm if pets are allowed in the cabin for your specific flight.
• Reserve a spot for your pet in the cabin when booking your own flight. As there might be limited spots available, it’s crucial to do this well in advance.
• Ensure you have proof of vaccinations and health certificates for your pet. These documents may be required by SAS or the destination country.
• Purchase a pet carrier that meets SAS’s size and weight requirements. The carrier should fit under the seat in front of you and be both leak-proof and well-ventilated.
• Check-in for your flight and ensure you have the pet carrier and all necessary documents with you.
• During the flight, keep the pet carrier underneath the seat in front of you and provide food and water for your pet.

How much is SAS pet in cabin fee?

As per SAS Airlines Pet Policy, pet fee for in-cabin travel varies with the travel route –

What is SAS Airlines pet policy for checked baggage?

If your pet does not meet the requirements for traveling in the cabin, it must be transported in the cargo hold. To check for availability or make a reservation, please get in touch with SAS Customer Service.

Conditions – As per SAS Airlines pet policy, the following guidelines will apply – 

What are the SAS pet in cargo guidelines?

If your pet cannot be transported in the cargo hold or needs to be shipped as cargo, you have the option to use a freight forwarder.

• This applies to both domestic pets and wild animals.
• Your pet will travel unaccompanied.
• This is relevant if you are traveling to destinations where pets/animals must be transported as cargo.

How to add pets to the cargo hold?

Passengers can request the pet travel as checked baggage by contacting the airline’s representative. Refer to this number below –

To arrange pet transportation in the cargo hold with SAS Airlines, follow these steps –

• Contact SAS Airlines to understand their pet policies and reserve a spot for your pet on your flight.
• If required, obtain an export/import permit for your pet.
• Ensure your pet is vaccinated and has a health certificate from a vet.
• Buy a suitable pet container according to SAS Airlines’ size and ventilation guidelines.
• Check-in at the airport with your pet and the required documents.
• Settle any additional fees associated with pet transportation.

How much SAS pet fee for cargo hold?

For a pet to travel in the cargo hold, the following fee will apply 

What is the SAS Airlines pet carrier requirements?

There are specific requirements for both SAS in cabin per carrier and SAS pet carrier for cargo hold that the passengers must follow to have a hassle-free travel experience.

SAS Airlines in cabin pet carrier requirements

The following conditions must be met with a pet carrier –

• Each traveler can bring one pet carrier for up to two healthy pets of the same breed. They must be of the same breed.
• The carrier should fit under the seat in front and remain closed on the floor throughout the flight. 
• It counts as carry-on baggage, so no additional carry-on items are allowed, and a pet travel fee applies, as per SAS Airlines Baggage Policy. 
• Only carriers designed for dogs are accepted as checked baggage.
• Consider using a Sherpa Bag small model or a similar soft bag suitable for dogs and cats.
• The carrier should be sturdy, leak-proof, well-ventilated, and completely closable.

SAS pet carrier requirements for cargo

For the shipping of animals, you must provide your own suitable, animal-friendly containers. Add to that, 

What is the criteria for service animals on SAS Airlines?

To ensure a smooth travel experience, it is requested that you notify SAS Airlines at least 48 hours in advance and obtain approval for your service dog.

As per SAS Airlines service animal policy, the following conditions will apply –

Service animal behavior

The service animal must demonstrate suitable conduct –

• Your dog should be well-socialized and trained to obey your commands in public environments.
• You must maintain control of your service dog at all times using a leash or harness.
• If your dog displays inappropriate behavior, it will be subject to any restrictions 

Lounge access

Pets are permitted in the lounge if they remain in carriers and with their owners.

To ensure everyone’s comfort and safety, certain restrictions apply – 

• Pets must stay inside carriers in designated areas.
• Pets must be well-behaved and follow their owner’s instructions.
• Pets should be clean and groomed.
• Pets cannot occupy lounge seats or use SAS Lounge service ware for eating or drinking.
• Disruptive behavior like roaming freely, barking, growling, or biting is not allowed.
• Pets must remain on the floor near food or beverage displays.

Please Note: In Norway, cats and dogs are not allowed in lounges due to local regulations.

• Once you have completed your booking, add a request through My Bookings.
• If your request is approved, you will be required to fill out the “Certificate for Transportation of Animals (DOC, 113KB)” form.
• Present the form at the airport counter during check-in.

Documents required for SAS service dog travel

To request travel with your assistance dog on SAS Scandinavian Airlines, you must be prepared to provide the following documentation:

• Medical or mental health certificate.
• Veterinary health declaration.
• Vaccination records.
• An identification card or relevant document that verifies the person’s disability.
• Documentation certifying that the service dog has received personalized training from an authorized organization.

How to add a service dog to your booking?

You can bring your assistance dog at no additional cost. After making a reservation, please make your request as early as possible, preferably no later than 48 hours before your departure. Here’s what you need to do:

Please Note: You can contact SAS Customer Service to submit your request.

SAS Airlines permits pets in the cabin and with certain conditions. Passengers should review the SAS Airlines pet policy and make appropriate arrangements for a safe and comfortable journey for themselves and their pets.

Frequently Asked Questions – FAQs