Embarking on a flight with Singapore Airlines unveils a world of remarkable experiences. And, at the cusp of this seamless voyage lies the Singapore Airlines check in Policy. This policy serves as a gateway to convenience, efficiency, and personalized travel, setting the stage for a hassle-free travel and memorable experience.

Singapore Airlines Check in

Embarking on a flight with Singapore Airlines brings you to a world of remarkable experiences. And at the heart of this seamless trip lies the Singapore Airlines check-in policy. This policy offers convenienvce, efficiency and personalized travel experience, setting the stage for the flyers to have a hassle free and memorable journey.

What are the Singapore Airline check in options?

Here’s everything you need to know Singapore Airlines check in options – 

  • Auto check in – After you book your flight you can activate this Singapore Airline pre check in feature. When you turn it on through the Singapore Airlines manage booking tab, it activates the check in a minimum of 48 hours before departure. In this case, your boarding pass is issued automatically as the Airline will handle the entire process for you.
  • Check-in online Singapore Airlines – Whether you’re on your computer or using your mobile device, enjoy the convenience of checking in. The online check-in starts 48 hours up until 90 minutes prior to departure.
  • Airport check in – For those who prefer a hands-on approach, airport check-in counters are readily available. Arrive at least 2 hours before departure and choose one of the dedicated counters. You can also prefer self service check in kiosks that help you avoid the long queue at the airport.
  • Return check-in – passengers who have a return flight within 48 hours of the outward journey, they can choose this option, and check in for the both flights at the same time. This option is not available for the passengers flying to/from the USA.
  • Through check-in – This singapore air option is available when you have flights operated by both partner Airlines and SIA. 

What is the recommended check-in time?

Below is the timeline for all the check in options offered by the Singapore Airlines – 

Check-In MethodTime Frame
Online Check-In48 hours before departure
Mobile App Check-In48 hours to 1.5 hours before departure
Auto Check-In48 hours before departure
Self-Service Kiosk Check-InUp to 24 hours before departure
Airport Counter Check-InSingapore Changi Airport: 3h to 40 mins
Other international airport check-in3h to 90 mins before departure

How to check in online with Singapore Airlines?

Starting 48 hours before your flight’s departure, you can request Singapore Airlines online check in from the convenience of your laptop or smartphone. When you request Singapore Airlines check in online, you can request – 

  • Seat selection
  • Declare checked baggage
  • Book a special meal
  • Download the boarding pass

Eligibility criteria – Passengers are not eligible for the online check-in if – 

  • Travel under Singapore Airlines unaccompanied minor service.
  • Passengers traveling with service animals. Learn more about Singapore Airlines pet policy.
  • Passengers who need to request a wheelchair or other special assistance service.
  • Passengers traveling in a group of 9 passengers or more on the same itinerary. 

Steps for Online Check-in and getting a Boarding Pass

Begin by visiting the Singapore Airlines official website and selecting the “Check-in” tab. Do the following – 

  • Enter your six-character booking reference or 13-digit e-ticket number along with the last name of the passenger.
singapore airlines online check-in
This screenshot was taken from www.singaporeair.com
  • Alternatively, you can also complete check-in through the provided link for your travel reminder email. 
online check singapore airlines
This screenshot was taken from www.singaporeair.com
  • Once you’re on the Check-in overview page, review your flight details. Select the passengers you wish to check in for by ticking the appropriate boxes.
online check-in with singapore airlines
This screenshot was taken from www.singaporeair.com
  • Provide the necessary information on the passenger details page. Afterward, click “Proceed to check-in”
chechking in singapore airlines
This screenshot was taken from www.singaporeair.com
  • Your checking-in with Singapore Airlines is complete. You will receive a confirmation email detailing your successful check-in.
singapore airline check in
This screenshot was taken from www.singaporeair.com
singapore airlines checking in online
This screenshot was taken from www.singaporeair.com
  • You can also change your seat by navigating through the ‘Change seat’ button, and simply save the changes. 
singapore airline change seat online option
This screenshot was taken from www.singaporeair.com
  • Click on ‘Get boarding pass’ to generate the digital boarding pass. You can download the Singapore Airlines boarding pass or have it sent directly to your email address. 
get singapore airline boarding pass
This screenshot was taken from www.singaporeair.com
  • If you’re departing from Singapore, you can request Singapore Airlines check-in baggage. All you need to do is click on ‘Declare checked baggage’. 
singapore airline baggage check in
This screenshot was taken from www.singaporeair.com

Please Note – Before you request check-in luggage, you must comply with the Singapore Airlines baggage policy and carry-on baggage guidelines.

How does Singapore Airlines mobile check-in work?

The check-in time for the mobile app is the same as for the online check-in. 

Here’s the comprehensive guide for check-in through the mobile app for Singapore Airlines – 

  • Open the mobile app and find the “My Trips” section.
  • Add your booking on the tab. Follow this procedure –
SystemInstructions
iOSTap the + icon on the top left corner or use the ADD TRIPS button.
AndroidTap the + icon on the bottom right.
AllTo retrieve your booking using your KrisFlyer account, tap the icon at the top right corner.
  • If you have multiple flights added to “My Trips,” choose the specific booking you want to check in for. 
  • Tap “check-in now’ to initiate the Singapore Airlines check-in process. 
  • If any passenger details are missing or need updates, select “Edit”, make the necessary changes, and tap “Save” to return to the summary page.
  • Make sure all checkboxes are ticked, and then click on “Check-in.”
  • You can also change your seat. Simply tap on “Edit” next to your current seat number. When you select the new seat, tap “Done” to save changes. 
  • To get a mobile boarding pass from Singapore Airlines, tap on “View Boarding Pass”.
  • Before finalizing, review the board process. Now tick the checkboxes and click “Proceed”.
  • Now tap on the “Generate Baggage Tag” to declare baggage tags. 

Can passengers check-in at the Airport with Singapore Airlines?

Passengers at the airport can request check-in via a self-service kiosk as well as through counter check-in. 

Counter check-in – Singapore Air check-in at the counter starts up to 48 hours before the flight. Additionally – 

  • Closure time – Please note that our check-in counters close 40 minutes prior to your flight’s departure.
  • Destination-specific check-in – For passengers traveling to Dhaka and Colombo from Singapore Changi Airport, the check-in will be at Terminal 2. For flights to all other destinations, the check-in will be at Terminal 3. Below is the overview of the Singapore Airlines check-in counters at Changi Airport – 
Travel ClassTerminal 2
Timings: 0430 hours to 0135 hours
Terminal 3 (T3)
Timings: 0500 hours to 0100 hours
Suites
First Class
Solitaire PPS Club members
Row 9 (T2)First Class Check-in Reception (T3)
Business Class
PPS Club members
Row 9 (T2)Row 6 (T3)
Premium Economy Class
KrisFlyer Elite Gold members
Star Alliance Gold members
Row 7 (T2)Row 7 (T3)
Economy Class
FAST Kiosk Check-in
Online/Mobile Check-in
Row 7 (T2)Row 3 (T3)
For SQ 28 & SQ 32Row 7 (T2)Row 2 (T3)
Singapore Airlines Special Assistance serviceRow 8 (T2)Row 4, Counter 12 (T3)

Check-in time frame –

Below is the Singapore Airlines check-in time for flights departing out of Changi Airport –

Departure LocationAirlinesCheck-In Time
Singapore Changi AirportSingapore Airlines
SilkAir
48 hours to 40 minutes before departure
Other AirportsAll3 hours to 40 minutes before departure

Steps to request the Singapore Airline check in at the Airport

Before you head to the airport, it’s recommended that you arrive at least 3 hours before your flight’s departure, and follow these steps – 

  • Locate the designated Singapore Airlines check-in counters.
  • Approach the check-in counter and present your booking reference or e-ticket number.
  • The Airline staff will review your flight details.
  • Ask the Airline’s representative to check your luggage. 
  • Upon successful completion of your Singapore Airlines check-in, the Airline staff will provide you with the boarding pass and baggage tags. 

Steps for Singapore Airlines self-service check-in kiosk?

Singapore Airlines check-in through kiosks is available between 4 hours and 50 minutes before scheduled departure. Follow these steps on how you can use the kiosk for a hassle-free experience – 

  • At the kiosk, select the SIA logo to initiate the Singapore Airlines check-in process.
singapore airlines self service kiosk check in
This image was taken from www.singaporeair.com
  • Choose “Get Boarding Pass” to generate your boarding pass. 
singapore airline check in with self service kiosk
This image was taken from www.singaporeair.com
  • If you’ve already generated the boarding pass through an online or mobile app but still need the baggage tag, tap on the ‘Get Bag Tag’.
  • Place your passport on the scanner with the photo page facing downwards.
self service kiosk check in singapore airline
This image was taken from www.singaporeair.com
  • Retrieve your booking by entering the six-character booking reference. You can also search your flight with the destination airport. 
check in with self service kisosk
This image was taken from www.singaporeair.com
select destination with self service kiosk
singapore airlines self service check in
  • Indicate the number of bags to be checked in for your flight. 
self service baggage check in singapore airlines
This image was taken from www.singaporeair.com
  • Review the boarding process and then select the appropriate process. 
singapore airlines boarding pass review
This image was taken from www.singaporeair.com
  • Provide your contact details and click “Continue”.
singapore airlines kiosk check in
This image was taken from www.singaporeair.com
  • Collect your printed boarding pass and bag tags from the kiosk.
singapore airlines self service boarding pass print
This image was taken from www.singaporeair.com
  • Head to the automated bag drop machine or bag drop assistance counter to drop off your bags. 
self service kiosk check in with singapore airlines
This image was taken from www.singaporeair.com

Please note – For flights departing from Changi International airport, the Singapore Airlines check in time (cut off) will be 60 minutes before flight departure. 

Is pre check-in available for Singapore Airlines flights?

Passengers can streamline the Singapore Airline check-in process through an auto check-in feature that allows passengers to get their boarding process done automatically. Here’s how you can activate Singapore Airlines pre check in feature – 

  • Initiate the process by clicking the “Manage Booking” tab on singaporeair.com.
  • Retrieve your booking through Booking Reference/13-digit ticket number as well as the passenger’s last name.
  • If your booking is eligible for Auto Check-In, you’ll find the auto check-in widget on your Manage Booking page. 
  • Select “Turn On” to enable this service.
  • Fill in your passenger details on the designated page and click “Proceed”.
  • On the auto check-in summary page, review the information you’ve provided.
  • Click Proceed to confirm.
  • You’ve successfully turned on Auto Check-In. 
  • You will receive a confirmation email after your like this when the Auto check-in feature has been turned on.

Keep in mind that you can still use the Manage Booking tab to request Singapore Airlines flight change or any other necessary changes to your itinerary. 

How does Singapore Airlines handle check-in for JFK Airport?

Singapore Airline check in counter at JFK airport opens – 

Flight NumberCheck-In Time Before Departure
SQ 233 hours
SQ 254 hours

Also, the Singapore Airline check in JFK counter closes 1 hour before scheduled departure.

From online and mobile check-in options to airport counters and self-service kiosks, the Singapore Airlines check in policy sums the essence of the convenient travel experience. 

Frequently Asked Questions – FAQs

What time does the Singapore Airlines check-in counter open?

It’s generally recommended to arrive at the airport at least 3 hours before your flight’s departure.

How many hours before check-in Singapore Airlines?

Online and mobile check-in usually opens 48 hours before departure, while airport check-in counters generally operate between 3 to 48 hours before the flight.

Can I do an online check-in for Singapore Airlines?

This option is available 48 hours to 1.5 hours before departure.

Is it better to check-in online or at the airport?

This option is available 48 hours to 1.5 hours before departure.

Do I need to go to the desk at the airport if I check-in online?

If you have checked baggage, you’ll need to visit the baggage drop-off counter to hand over your luggage.

Does online check-in give a boarding pass?

Yes, online check-in provides you with a digital boarding pass that you can either print or save on your mobile device.

What happens if you don’t check-in 24 hours before your flight?

If you miss the online check-in window, you can still check in at the airport counter.

Do I need to print my Singapore Airlines boarding pass?

No, Singapore Airlines often offers digital boarding pass options that can be saved on your mobile device.

How many hours before the flight can I check-in?

Online and mobile check-in typically begin 48 hours before departure, while airport counters open 3 to 48 hours before the flight.

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