Japan Airlines Flight Change Policy

Japan Airlines Flight Change Policy empowers passengers with the freedom to adapt their travel arrangements while maintaining peace of mind. 

In this article, we will delve into the key features of Japan Airlines’ Flight Change Policy, exploring the options available to passengers, associated fees, and the simple process for making changes to your reservation. 

So, whether you’re a frequent flyer or planning your dream vacation, read on to discover how Japan Airlines puts flexibility at the forefront, ensuring a stress-free travel experience for all.

What are the guidelines for Japan Airlines Flight Change?

Here are the following points to consider – 

• The airline’s change fee is determined based on various factors such as fare types, booking mode, destination, and flight types, among others.
• Passengers will be required to pay a change fee if they request changes outside the designated free change periods.
• For passengers holding International tickets, the JAL international flight change fees constitute a significant portion of the ticket fare.
• The change reservation policy of Japan Airlines applies specifically to tickets booked through official platforms.
• Passengers with valid tickets have the flexibility to modify their schedules up until the day of departure, but changes in routes are not permitted by the airline.
• Similarly, for travel within Japan, route change is not permitted.
• Under the Japan Airlines name change policy, changes to passenger names or any other passenger information are strictly prohibited. In such cases, passengers must cancel their scheduled trip and rebook new tickets, subject to all applicable fees.
• All booking modifications or cancellations must be completed at least 20 minutes before your scheduled flight departure.
• As per the Japan Airlines flight change policy, passengers holding TOKUBIN Advance Purchase Fare, SAKITOKU Advance Purchase Fare, Senior Citizen Stand-By Fare, Transit Fare, Sky Mate Stand-By Fare tickets can not make changes to the flight date. If they file a JAL change flight date request, the airline will forfeit the whole ticket cost.

What is JAL Flight Change Policy Due to Covid-19?

If you or your companion are diagnosed with COVID-19, refunds for your ticket can be obtained without incurring any penalty fees. This requires the submission of a medical certificate issued by a doctor.  Additionally – 

• To apply for a refund, please complete the Refund Form for JAL International Tickets and attach the medical certificate of the passenger(s) affected.
• Failure to upload the required medical certificate may result in the paying Japan Airlines cancellation fee.
• The passenger is responsible for any costs associated with obtaining the required certification documents.

What is JAL Change Flight Policy based on Ticket Types?

The airline has made slight changes in its change policy according to different fare types. You may need to pay JAL change flight fees based on your ticket type for making all the required changes. Consider examining the following tables to understand Japan Airlines flight change policy as per your holdings:

One way Fare

• Same-day change is available.
• Fare differences will be charged.
• Passenger information can not be altered.
• Change in routes is not permitted.
• JAL change reservation form must be submitted at least thirty minutes before departure.
• The airline will not accept a change request once the flight departs from the source airport.

Child Fare

• You can request changes till the same day of departure.
• The airline will impose Japan Airlines change flight fees along with fare differences and other applicable taxes.
• You can not make changes to the passenger information.
• Changes in routes are not permitted.
• Submit the JAL change reservation form at least twenty minutes before departure.

Round-Trip Fare

• Same-day change is available. You will need to pay fare differences(if any).
• The JAL flight change policy states that the passenger can not make changes to the routes and names.
• Always request the JAL change reservation form at least twenty minutes before departure.
• The airline will not accept a change request once the flight departs from the source airport.
• The Round-trip fare rule does not apply to bookings where changes are requested on outbound or return flights falling on a blackout date. In such cases, the airline will treat your request under the one-way fare rule.
• When you upgrade a one-way trip to a two-way trip you will need to pay fare differences.

The Japan Airlines reservation change policy is nearly comparable to those of all price categories. However, if you want to know the precise amount of the change costs, contact the professionals who will assist you further and take you through the Japan Airlines reservation change restrictions based on your price category.

Notes:

• Changes are not allowed on TOKUBIN Advance Purchase Fare, SAKITOKU Advance Purchase Fare, Senior Citizen Stand-By Fare, Transit Fare, Sky Mate Stand-By Fare category. 
• The passenger will pay fare differences based on changes and upgrade requests.
• You will need to pay service charges added to the JAL ticket change fees based on change mode and fare types.

What are the change restrictions applied to Japan Airlines fares?

Below is the overview of the Japan Airlines Change Flight Policy according to all fares – 

What are the Provisions for flight change for Same-day Upgrades?

All JAL International flights are eligible for the same-day upgrade. For this, the passenger will be required to pay fare differences along with other applicable taxes. 

The same-day flight change opens 3 hours before departure and closes 20 minutes before. 

Passengers on the same-day change waitlist will be notified at the airport if a seat becomes available.

Once a same-day upgrade or upgrade waitlist request is made, changes or cancellations cannot be made online through the JAL website until after boarding the flight.

The Japan Airlines flight change policy implies that the passenger upgrading to Class J or First Class tickets on the same day of departure day by paying the following amount as JAL change flight fees:

What is the JAL International Flight Change Policy?

The following conditions may apply – 

• The JAL international flight change policy will apply to flights departing from Japan to other parts of the world. 
• To be eligible under the policy, your tickets need to start from 131.
• The airline will accept changes within the same sector. Passengers can make multiple changes without bothering about the Japan Airlines change flight fees. 
• As per the JAL international flight change policy, the airline will not charge any change fees if the flight is delayed or canceled due to the fault of Japan Airlines.
• The airline will reschedule the trip in case your scheduled flight departed late or is canceled due to unforeseen conditions such as snowfall, earthquakes, pandemics, judiciary systems rules, and many other uncontrollable factors.
• Passengers will need to contact the mileage team in advance if the changes are requested with award tickets.

What is the JAL Flight Change Policy for Free Rebooking?

The service ended for all international flight bookings reserved between June 11, 2020, and March 31, 2023.

What are the convenient flight change options with Japan Airlines?

Modify or cancel your reservation using one of the following methods:

• JAL website – Easily make changes or cancellations through the user-friendly online platform.

• Effortlessly modify your booking through the JAL website.
• Note that passenger information, including Japan Airlines name changes, cannot be altered. To update passenger details, you must cancel the existing booking, refund the ticket, and purchase a new one.
• Please be aware that new flights cannot be added once the ticket has been purchased.
• Certain fare types may not allow reservation changes. Familiarize yourself with the fare rules applicable to your ticket.

Follow these steps to request flight changes with Japan Airlines – 

• Visit the official website of Japan Airlines (www.jal.co.jp).
• Navigate to the “Manage Booking” section. A page like this will appear

• Select the domestic or international flight.
• If you’re a JAL Mileage Bank (JMB) member, simply log in and search for your booking.
• Non-members need to add their First name, last name, boarding date, carrier, Flight number, and Booking number. 

• Enter the required information, such as your booking reference number and last name.
• Access your reservation details.
• Look for the option to make changes or cancellations.
• Follow the on-screen instructions to modify your booking, such as changing dates, flights, or passenger details, or to cancel your reservation.
• Review any applicable fees or penalties associated with the changes or cancellations.
• Confirm the changes or cancellations and make any required payment or refund arrangements.

• JAL call center (Domestic Reservation and Information):– -Seek assistance by contacting the dedicated helpline. Follow these steps – 

• Locate the dedicated helpline for domestic reservations and information on Japan Airlines. The phone number can be found on the official website or in your booking confirmation.
• Dial the provided phone number.
• Follow the voice prompts or instructions to reach the appropriate department or representative.
• Provide your booking details, such as the booking reference number and passenger information, when requested.
• Explain your request for changes or cancellations to the customer service representative.
• Listen attentively to any guidance or instructions provided by the representative.
• Provide any additional information or complete any necessary verification processes as requested.
• Confirm and verify the changes or cancellations before ending the call.

• JAL Group Domestic Counter (City/Airport) –  Visit the counter in person for in-person changes or cancellations. Follow these steps – 

• Locate the nearest JAL Group Domestic Counter in the city or airport you will be departing from or arriving at. This information can be found on the official website or by contacting Japan Airlines.
• Visit the JAL Group Domestic Counter during their operating hours.
• Inform the counter staff that you need to make changes or cancellations to your reservation.
• Provide your booking details, such as the booking reference number and any necessary identification.
• Explain your request for changes or cancellations to the staff member assisting you.
• Follow any instructions or guidance provided by the staff.
• Provide any additional information or complete any necessary forms or documents.
• Review and confirm the changes or cancellations with the staff before leaving the counter.

How much is the Japan Airlines Change Fee?

Japan Airlines will charge the following amount as service fees for issuing new or reschedule tickets:

Japan Airlines flight change policy is designed to provide passengers with flexibility, convenience, and exceptional customer service. It reflects the airline’s commitment to prioritizing passenger satisfaction while recognizing the diverse needs and circumstances that may arise during travel.

Frequently Asked Questions – FAQs

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