Hawaiian Airlines baggage policy is a bit different from other airlines as they have special guidelines for pineapples and papaya from the island. While the carry-on and checked baggage allowance, fees, and rules depend on the class of fare, it is important to understand their baggage policy to ensure hassle-free travel, and to avoid any surprise fee.
In this guide, we will provide you with all the information you need to know about the Hawaiian Airlines baggage policy, so you can travel confidently and comfortably to your destination.
Hawaiian Airlines Carry On Baggage Allowance
Hawaiian Airlines carry on baggage allowance is limited to one carry-on item and one personal item per passenger. As per the Hawaiian Airlines baggage policy, your personal item must fit under the seat in front of you.
Hawaiian Airlines carry on size
The maximum Hawaiian Airlines carry on bag size for items are 22 x 14 x 9 inches (56 x 36 x 23 cm), and the maximum weight is 25 pounds (11 kg).
For flights between Hawaii and North America, the carry-on allowance depends on the fare class –
Ticket Type | Hawaiian Airlines Baggage Allowance |
---|---|
Basic Economy | One carry-on item and one personal item |
Main Cabin | One personal item only |
Extra Comfort or First Class | One carry-on item One personal item One additional item such as a garment bag or small backpack |
The maximum Hawaiian Airlines carry on bag size for the item is the same as for interisland flights, but the maximum weight is 25 pounds (11 kg) for all fare classes.
Do you know: Hawaiian Airlines baggage policy allows tropical fruits like pineapple and papaya from the island as carry-on baggage for free, if the combined weight of the well-packed box is less than 10 pounds
Hawaiian Airlines personal item allowance
The personal item should be able to fit under the seat in front of you. Personal items typically include things like a purse, notebook, light jacket, clutch, and other such objects, as per Hawaiian Airlines baggage policy.
Hawaiian Airlines Checked Baggage Policy
Hawaiian Airlines checked baggage policy varies depending on the fare class, destination, and route.
Here are some general guidelines –
- The maximum weight for each bag is 50 pounds (23 kg). The maximum linear dimensions (length + width + height) for each bag is 62 inches (157 cm).
Booking Type | First Bag | Second Bag | 3+ Bags |
---|---|---|---|
Main Cabin (Neighbor Island) | USD 25 | USD 35 | USD 50 |
Main Cabin (North America) | USD 30 | USD 40 | USD 100 |
First Class | Included | Included | 50 (neighbor islands)100 (North America)150 (International) |
International (American Samoa and Tahiti, Australia and New Zealand, Japan, Korea) | Included | Included | USD 150 |
For flights between North America and Japan, Korea, and China, each passenger is allowed two free checked bags, with the following restrictions –
- The maximum weight for each bag is 70 pounds (32 kg). The maximum linear dimensions (length + width + height) for each bag is 62 inches (157 cm).
- If your baggage exceeds the weight or size limits, you may be subject to additional fees.
Hawaiian Airlines Excess Baggage Policy
Hawaiian Airlines baggage policy for overweight and oversized bags is as follows –
Hawaiian Airlines overweight baggage policy
For flights between the U.S. Mainland and Hawaii or North America to International –
Hawaiian Airlines baggage weight | Hawaiian Airline baggage fees |
---|---|
Between 51-70 pounds (23-32 kg) | 50 USD each way |
Between 71-100 pounds (32-45 kg) | 200 USD each way |
Exceeding 100 pounds (45 plus kg) | Not accepted |
For flights within Hawaii –
Hawaiian Airlines baggage weight | Hawaiian Airline baggage fees |
---|---|
Between 51-70 pounds (23-32 kg) | 35 USD each way |
Between 71-100 pounds (32-45 kg) | 70 USD each way |
Exceeding 100 pounds (45 plus kg) | Not Accepted |
Hawaiian Airlines oversized baggage policy
For flights between the U.S. Mainland and Hawaii or North America to International –
Hawaiian Airlines checked baggage size | Hawaiian Airline baggage fees |
---|---|
62-80 inches (157-203 cm) | 100 USD each way |
80 inches (203 cm) | Not Accepted |
For flights within Hawaii –
Hawaiian Airlines checked baggage size | Hawaiian Airline baggage fees |
---|---|
63-80 inches (160-203 cm) | 35 USD each way |
80 inches (203 cm) | Not Accepted |
Free Checked Baggage WIth Hawaiian Airlines
Hawaiian Airlines has specific rules regarding baggage allowance, and passengers are required to pay for checked bags. However, there are a few ways to get free bags on Hawaiian Airlines –
- Hawaiian Airlines Credit Card – The Hawaiian Airlines World Elite Mastercard® offers cardholders one free checked bag on Hawaiian Airlines flights for the primary cardholder and up to 8 companions on the same reservation.
- Elite Status – Hawaiian Airlines offers frequent flyers Elite Status, which includes benefits such as Hawaiian Airlines baggage fee waiver. The number of free bags allowed depends on the level of Elite Status you have achieved.
- Active Military – Active duty military personnel may be eligible for free checked bags, depending on their travel orders and military status.
- HawaiianMiles Rewards – HawaiianMiles members can use their miles to purchase baggage fees or upgrade their seats, potentially avoiding baggage fees altogether.
It’s always a good idea to check the Hawaiian Airlines baggage policy and restrictions before your flight and explore any available options to potentially avoid baggage fees.
How to pay Hawaiian Airlines Baggage Fee?
There are several ways to pay Hawaiian Airlines baggage fees :
- Online – You can pay your baggage fees online during the check-in process on the Hawaiian Airlines website. Go to the “Check-in” page, enter your confirmation code and last name, and follow the instructions.
- Mobile App – You can also pay your baggage fees through the Hawaiian Airlines mobile app. After checking in on the app, you’ll be prompted to pay for your baggage.
- Call – You can call Hawaiian Airlines reservations department at 1-800-367-5320 and pay your baggage fees over the phone.
- At the airport – If you prefer to pay for your baggage fees in person, you can do so at the airport check-in counter or at the self-service kiosks.
Please Note: Hawaiian Airlines baggage fees would be applicable and may vary depending on your destination.
Hawaiian Airlines Baggage Restrictions
Hawaiian Airlines has certain restrictions and prohibitions on the items that passengers can bring on board their flights or check in their luggage. Here are some examples under Hawaiian Airlines baggage policy –
- Hazardous materials: Passengers are not allowed to bring hazardous materials such as explosives, compressed gasses, flammable liquids and solids, oxidizers, poisons, corrosives, and radioactive materials on board the plane or in their checked luggage.
- Firearms and weapons – Passengers are prohibited from bringing firearms, knives, or any other weapons on board the plane or in their checked luggage.
- Lithium batteries – Lithium batteries with more than 160 watt-hours (Wh) are not allowed on board the plane. Passengers are only allowed to bring up to two spare batteries with a maximum rating of 100 Wh each.
- Alcohol – Passengers are allowed to bring their own alcohol on board, but only in limited quantities. Each passenger is allowed to bring one quart-sized bag of alcohol in their carry-on luggage.
- Live animals – Passengers are allowed to bring service animals and emotional support animals on board with certain restrictions.
- Non-solid food – These foods include jams, jellies, yogurt, poi, chill, and chill. It must be carried in a container of up to 3.4 oz (100 ml).
- Smoking and vaping devices – Atomizers, vaping equipment, and e-cigarettes are allowed in carry-on luggage.
- Batteries – It is possible to transport spare lithium/lithium-ion batteries, but only if the terminals are shielded against short circuits.
- Battery-powered gadgets – Electric unicycles, hoverboards, and other self-balancing battery-powered devices are not allowed.
- Spare light bulbs are acceptable as long as they are packaged safely and are energy-efficient.
Can you carry sports equipment on Hawaiian Airlines?
Hawaiian Airlines baggage policy allows passengers to bring sports equipment on their flights, subject to certain conditions and fees. The specific requirements and fees may vary depending on the type of equipment and the destination.
Here are the general guidelines for carrying sports equipment with Hawaiian Airlines –
- Sporting equipment must be packed in a hard-sided case or soft-sided case with sufficient padding to protect the item from damage.
- The maximum weight of the sports equipment should not exceed 100 pounds (45 kg) per item.
- The total linear dimensions (length + width + height) of the equipment should not exceed 115 inches (292 cm).
- Passengers must notify Hawaiian Airlines at least 24 hours in advance if they plan to bring sports equipment on board.
- Depending on the type of equipment, additional fees may apply, and the cost may vary depending on the destination.
Some examples of sports equipment that can be carried with Hawaiian Airlines include surfboards, bicycles, golf clubs, fishing gear, and scuba diving equipment.
Can you carry musical instruments with Hawaiian Airlines?
Hawaiian Airlines has specific guidelines for carrying musical instruments as checked or carry-on baggage. The conditions depend on the type and size of the musical instrument.
Carry-On Musical Instruments
Musical instruments that fit within the size and weight limitations of the Hawaiian Airlines carry-on baggage policy can be carried on board as a carry-on item.
- The maximum dimensions for a carry-on musical instrument are 22 inches x 14 inches x 9 inches (length x width x height).
- The weight limit for carry-on musical instruments is 25 pounds.
- If your instrument exceeds these size and weight limits, it must be checked in.
Checked Musical Instruments
Musical instruments can be carried under Hawaiian Airlines checked baggage, but it depends on the size and weight limitations of the aircraft.
- The maximum weight limit for a checked musical instrument is 165 pounds (74.5 kg).
- The maximum size for a checked musical instrument is 150 linear inches (length + width + height).
- Musical instruments must be securely packed in a hard-shell case or a padded case designed for the instrument.
- If the instrument is valued at over $3,500, Hawaiian Airlines recommends purchasing excess valuation insurance.
Oversize Musical Instruments
The following applies to musical instruments that do not qualify as Standard Bags for additional baggage fees –
The weight of a musical instrument ranges from 51 to 70 pounds (23 to 31.5 kg) –
- The Hawaiian Airlines excess baggage charge for travel inside the State of Hawaii is 35 USD per overweight article.
- The additional overweight baggage fee for domestic travel that is not entirely within the State of Hawaii is 50 USD per overweight piece.
The weight of the musical instrument ranges from 71 to 165 pounds (32 to 74.5 kg) –
- The excess additional overweight baggage charge is 70 USD per overweight piece between points within the State of Hawaii.
- For internal travel that is not wholly inside the State of Hawaii, there is a total additional overweight baggage cost of 200 USD per overweight piece.
A musical instrument whose outside linear dimension is at least 62 inches (157 cm) but not more than 150 inches (381 cm) –
- The extra charge for overweight baggage inside the State of Hawaii is 35 USD per oversized article.
- The additional oversized baggage fee for domestic travel that is not entirely within the State of Hawaii is 100 USD for each oversized piece.
Conditions for carrying CPAP devices on Hawaiian Airlines
Hawaiian Airlines allows passengers to bring CPAP (Continuous Positive Airway Pressure) devices on board as carry-on items, as long as certain conditions are met. These conditions include:
- The CPAP device must be a Federal Aviation Administration (FAA) approved medical device.
- The device must be properly labeled with the passenger’s name and contact information.
- The device must be stowed securely in an approved carrying case.
- The carrying case must fit under the seat in front of the passenger or in an overhead bin.
- The passenger must provide advance notice to the airline that they will be traveling with a CPAP device.
- Passengers must arrive at the airport 1 hour before the recommended check-in time as per Hawaiian Airlines check-in policy.
- Passengers must inform Hawaiian Airlines up to 48 hours prior to departure.
Measures For Hawaiian Airlines Lost Baggage
If your baggage is lost or damaged with Hawaiian Airlines, you should take the following steps:
- Report the issue – Report the lost or damaged baggage to Hawaiian Airlines as soon as possible. You can do this by filing a report at the baggage service office in the airport or by calling their baggage service hotline.
- Provide information – Provide Hawaiian Airlines with as much information as possible about your baggage, including the baggage claim tags, a description of the baggage, and any identifying features.
- Obtain a reference number – Be sure to obtain a reference number for your report. This will help you track the status of your lost or damaged baggage and communicate with Hawaiian Airlines about the issue.
- Follow up – Follow up with Hawaiian Airlines regularly to check the status of your lost or damaged baggage. You can do this by contacting their baggage service hotline or by checking their online baggage tracking system.
- Claim compensation – If your baggage is lost or damaged, you may be entitled to Hawaiian Airlines lost baggage compensation. You should file a claim with them and provide any necessary documentation, such as receipts or repair estimates.
Additional information on Hawaiian Airlines lost baggage
- Hawaiian Airlines must receive your claim no later than four hours after the arrival of your flight.
- A detailed itemization of your claim must also be sent to Hawaiian Corporate Headquarters at P.O. Box 30008, Honolulu, HI 96820.
- You must file a lawsuit within a year after the claim date if your claim hasn’t been completely resolved during that time.
Contact the Hawaiian Airlines central baggage services office to inquire about the status of your missing or damaged bag –
Contact Information | Details |
---|---|
Phone | (866) 389-6654 (8 a.m. to 4:30 p.m. HST, seven days a week, holidays included) |
Fax | (808) 835-3466 |
Mailing address | P.O. Box 30008, Honolulu, Hawaii 96820 |
Hawaiian Airlines Lost Baggage Liability
Hawaiian Airlines liability for lost or damaged bags is governed by the Montreal Convention, an international treaty that establishes airline liability for passenger and baggage damage. Hawaiian Airlines liability for lost or damaged bags is currently approximately 3500 USD per passenger.
The Hawaiian Airlines baggage policy is comprehensive and designed to ensure that all passengers have a comfortable and hassle-free travel experience.
Frequently Asked Questions – FAQs
How do I add a checked bag to my booking?
Visit the airline’s website and log in to your booking using your reservation code or booking reference number to retrieve your booking, and add a checked bag.
How do I transport cremated human remains with Hawaiian Airlines?
Obtain a copy of the death certificate and a permit for the transportation of human remains. These documents are typically provided by the funeral home or crematorium.
How much baggage is allowed on Hawaiian Airlines?
Up to 3 checked bags are allowed and are subject to a fee.
How many bags are free on Hawaiian Airlines?
For flights within Hawaii, no free checked bags are included in the base fare.
Does Hawaiian Airlines weigh your carry-on?
Yes, Hawaiian Airlines weighs your carry-on and the airline allows passengers to bring one carry-on bag and one personal item on board.
How to get free bags on Hawaiian Airlines?
Active duty military personnel may be eligible for free checked bags, depending on their travel orders and military status.
What is the 3 1 1 rule on Hawaiian Airlines?
The rule regulates the size and quantity of liquids, gels, and aerosols that passengers can bring in their carry-on luggage.
What can you not bring on a plane to Hawaii?
Firearms, explosives, hoverboards, fresh fruits and vegetables, marijuana, self-defense items, and Liquids over 3.4 ounces.
I have a connecting flight. Will my bags be checked through?
As long as both flights are on the same itinerary and your connecting flight is with a partner airline that has an interline baggage agreement with Hawaiian Airlines.