Hawaiian Airlines Baggage Policy

If you’re planning a trip with Hawaiian Airlines, it’s important to understand their baggage policy to ensure a smooth and stress-free travel experience.

Knowing the baggage allowance, restrictions, fees, and rules can help you avoid any surprises at the airport and help you plan your packing accordingly.

In this guide, we will provide you with all the essential information you need to know about the Hawaiian Airlines Baggage Policy, so you can travel confidently and comfortably to your destination.

What is the carry-on baggage allowance with Hawaiian Airlines?

Hawaiian Airlines carry-on baggage restrictions vary depending on the fare class and destination of your flight.

For Hawaiian Airlines interisland baggage restrictions for flights within Hawaii, all passengers are allowed one carry-on item and one personal item. 

The maximum dimensions for the carry-on item are 22 x 14 x 9 inches (56 x 36 x 23 cm), and the maximum weight is 25 pounds (11 kg). 

For flights between Hawaii and North America, the carry-on allowance depends on the fare class:

• Basic Economy: One personal item only
• Main Cabin: One carry-on item and one personal item
• Extra Comfort or First Class: One carry-on item, one personal item, and one additional item such as a garment bag or small backpack

The maximum dimensions for the carry-on item are the same as for interisland flights, but the maximum weight is 25 pounds (11 kg) for all fare classes.

Personal item

The personal item should be able to fit under the seat in front of you. Personal items typically include things like a purse, notebook, light jacket, clutch, and other such objects, as per Hawaiian airline’s carry-on baggage policy.

What is Hawaiian Airlines checked baggage policy?

Hawaiian Airlines checked baggage policy varies depending on the fare class, destination, and route. Here are some general guidelines:

• The maximum weight for each bag is 50 pounds (23 kg). The maximum linear dimensions (length + width + height) for each bag is 62 inches (157 cm).

• For flights between North America and Japan, Korea, and China, each passenger is allowed two free checked bags, with the following restrictions:

• The maximum weight for each bag is 70 pounds (32 kg). The maximum linear dimensions (length + width + height) for each bag is 62 inches (157 cm).

• If your baggage exceeds the weight or size limits, you may be subject to additional fees.

What is Hawaiian Airlines Baggage Policy for overweight and oversized bags?

Hawaiian Airlines’ baggage policy for overweight and oversized bags is as follows:

Overweight Bags:

• For flights between the U.S. Mainland and Hawaii or North America to International: 

• Bags weighing between 51-70 pounds (23-32 kg) will incur a fee of 50 USD each way.
• Bags weighing between 71-100 pounds (32-45 kg) will incur a fee of 200 USD each way.
• Items exceeding 100 pounds (45 plus kg) are not accepted as checked luggage. 

• For flights within Hawaii: 

• Bags weighing between 51-70 pounds (23-32 kg) will incur a fee of 35 USD each way.
• Bags weighing between 71-100 pounds (32-45 kg) will incur a fee of 70 USD each way.
• Items exceeding 100 pounds are not accepted.

Oversized Bags:

• For flights between the U.S. Mainland and Hawaii or North America to International: 

• Bags with linear dimensions (length+width+height) between 62-80 inches (157-203 cm) will incur a Hawaiian airline’s excess baggage fee of 100 USD each way. 
• Bags with linear dimensions greater than 80 inches (203 cm) will not be accepted as checked baggage.

• For flights within Hawaii: 

• Bags with linear dimensions between 63-80 inches (160-203 cm) will incur a fee of 35 USD each way. 
• Bags with linear dimensions greater than 80 inches (203 cm) will not be accepted as checked baggage.

Can I travel with sports equipment on Hawaiian Airlines?

Hawaiian Airlines allows passengers to bring sports equipment on their flights, subject to certain conditions and fees. The specific requirements and fees may vary depending on the type of equipment and the destination.

Here are the general guidelines for carrying sports equipment with Hawaiian Airlines:

• Sporting equipment must be properly packed in a hard-sided case or soft-sided case with sufficient padding to protect the item from damage during transportation.

• The maximum weight of the sports equipment should not exceed 100 pounds (45 kg) per item.

• The total linear dimensions (length + width + height) of the equipment should not exceed 115 inches (292 cm).

• Passengers must notify Hawaiian Airlines at least 24 hours in advance if they plan to bring sports equipment on board.

• Depending on the type of equipment, additional fees may apply, and the cost may vary depending on the destination.

Some examples of sports equipment that can be carried with Hawaiian Airlines include surfboards, bicycles, golf clubs, fishing gear, and scuba diving equipment.

What are the conditions to carry approved CPAP devices with Hawaiian Airlines?

Hawaiian Airlines allows passengers to bring CPAP (Continuous Positive Airway Pressure) devices on board as carry-on items, as long as certain conditions are met. These conditions include:

• The CPAP device must be a Federal Aviation Administration (FAA) approved medical device.

• The device must be properly labeled with the passenger’s name and contact information.

• The device must be stowed securely in an approved carrying case.

• The carrying case must fit under the seat in front of the passenger or in an overhead bin.

• The passenger must provide advance notice to the airline that they will be traveling with a CPAP device.

• Passengers must arrive at the airport 1 hour before the recommended check-in time. 

• Passengers must inform Hawaiian airlines up to 48 hours prior to departure.

How to pay baggage fees on Hawaiian Airlines?

There are several ways to pay Hawaiian airlines baggage fees :

• Online – You can pay your baggage fees online during the check-in process on the Hawaiian Airlines website. Simply go to the “Check-in” page, enter your confirmation code and last name, and follow the instructions to pay for your baggage.

• Mobile App – You can also pay your baggage fees through the Hawaiian Airlines mobile app. After checking in on the app, you’ll be prompted to pay for your baggage.

• Call – You can call Hawaiian Airlines’ reservations department at 1-800-367-5320 and pay your baggage fees over the phone.

• At the airport – If you prefer to pay for your baggage fees in person, you can do so at the airport check-in counter or at the self-service kiosks.

It’s important to note that baggage fees would be applicable and may vary depending on your destination.

How to get free checked baggage on Hawaiian Airlines?

Hawaiian Airlines has specific rules regarding baggage allowance, and passengers are required to pay for checked bags. However, there are a few ways to potentially get free bags on Hawaiian Airlines:

• Hawaiian Airlines Credit Card – The Hawaiian Airlines® World Elite Mastercard® offers cardholders one free checked bag on Hawaiian Airlines flights for the primary cardholder and up to 8 companions on the same reservation.

• Elite Status – Hawaiian Airlines offers frequent flyers Elite Status, which includes benefits such as Hawaiian Airlines baggage fee waiver. The number of free bags allowed depends on the level of Elite Status you have achieved.

• Active Military – Active duty military personnel may be eligible for free checked bags, depending on their travel orders and military status.

• HawaiianMiles Rewards – HawaiianMiles members can use their miles to purchase baggage fees or upgrade their seats, potentially avoiding baggage fees altogether.

It’s always a good idea to check the Hawaiian Airlines baggage policy and restrictions before your flight and explore any available options to potentially avoid baggage fees.

Can you carry musical instruments with Hawaiian Airlines?

Hawaiian Airlines has specific guidelines for carrying musical instruments as checked or carry-on baggage. The conditions depend on the type and size of the musical instrument. Here are some general guidelines:

Carry-On Musical Instruments –

Musical instruments that fit within the size and weight limitations of the Hawaiian Airlines carry-on baggage policy can be carried on board as a carry-on item.

• The maximum dimensions for a carry-on musical instrument are 22 inches x 14 inches x 9 inches (length x width x height).

• The weight limit for carry-on musical instruments is 25 pounds.

• If your instrument exceeds these size and weight limits, it must be checked in.

Checked Musical Instruments –

Musical instruments can be carried under Hawaiian airlines checked baggage, but it depends on the size and weight limitations of the aircraft.

• The maximum weight limit for a checked musical instrument is 165 pounds (74.5 kg).

• The maximum size for a checked musical instrument is 150 linear inches (length + width + height).

• Musical instruments must be securely packed in a hard-shell case or a padded case designed for the instrument.

• If the instrument is valued at over $3,500, Hawaiian Airlines recommends purchasing excess valuation insurance.

Oversize musical instruments –

The following applies to musical instruments that do not qualify as Standard Bags for additional baggage fees:

• The weight of a musical instrument ranges from 51 to 70 pounds (23 to 31.5 kg):

• The Hawaiian Airlines excess baggage charge for travel inside the State of Hawaii is 35 USD per overweight article.
• The additional overweight baggage fee for domestic travel that is not entirely within the State of Hawaii is 50 USD per overweight piece.

• The weight of the musical instrument ranges from 71 to 165 pounds (32 to 74.5 kg):

• The excess additional overweight baggage charge is 70 USD per overweight piece between points within the State of Hawaii.
• For internal travel that is not wholly inside the State of Hawaii, there is a total additional overweight baggage cost of 200 USD per overweight piece.

• A musical instrument whose outside linear dimension is at least 62 inches (157 cm) but not more than 150 inches (381 cm):

• The extra charge for overweight baggage inside the State of Hawaii is 35 USD per oversized article.
• The additional oversize baggage fee for domestic travel that is not entirely within the State of Hawaii is 100 USD for each oversized piece.

What are the restricted or prohibited items with Hawaiian Airlines?

Hawaiian Airlines has certain restrictions and prohibitions on the items that passengers can bring on board their flights or check in their luggage. Here are some examples under Hawaiian Airlines’ baggage policy:

• Hazardous materials –
• Passengers are not allowed to bring hazardous materials such as explosives, compressed gasses, flammable liquids and solids, oxidizers, poisons, corrosives, and radioactive materials on board the plane or in their checked luggage.

• Firearms and weapons – Passengers are prohibited from bringing firearms, knives, or any other weapons on board the plane or in their checked luggage. 

• Lithium batteries – Lithium batteries with more than 160 watt-hours (Wh) are not allowed on board the plane. Passengers are only allowed to bring up to two spare batteries with a maximum rating of 100 Wh each.

• Alcohol – Passengers are allowed to bring their own alcohol on board, but only in limited quantities. Each passenger is allowed to bring one quart-sized bag of alcohol in their carry-on luggage.

• Live animals – Passengers are allowed to bring service animals and emotional support animals on board, but they must meet certain requirements and be approved in advance by Hawaiian Airlines.

• Child beds and footrests – These are examples of seat attachments that can be brought into the passenger cabin but cannot be utilized on board.

• Smart bags – Until the batteries are removed, smart bags with lithium-ion batteries are not permitted in carry-on or checked bags. The batteries must be removed and transported in the cabin if stored within a checked bag.

• Non-solid food – Any non-solid foods, with the exception of baby food during the flight, must be stowed safely in your checked bag. These foods include jams, jellies, yogurt, poi, chill, and chill. It must be carried in a container of up to 3.4 oz (100 ml).

• Ice – Ice is not permitted in carry-on or checked bags, although reusable gel packs are. Coolers made of foam cannot be checked in. Dry ice is permitted if packaged in accordance with FAA regulations.

• Camping supplies – Stoves, fuel, or fuel canisters are prohibited from being transported both as checked as well as carry-on bags.

• Smoking and vaping devices – Atomizers, vaping equipment, and e-cigarettes are allowed in carry-on luggage.

• Batteries – It is possible to transport spare lithium/lithium-ion batteries, but only if the terminals are shielded against short circuits. Lithium-ion battery-powered devices must also be transported.

• Electronic gadgets – Mobile phones, laptops, and tablets must be carried onboard, but they must only be used as directed.

• Battery-powered gadgets – Electric unicycles, hoverboards, and other self-balancing battery-powered devices are not allowed.

• Spare light bulbs are acceptable as long as they are packaged safely and are energy-efficient.

These are just a few examples of the restricted or prohibited items on Hawaiian Airlines.

What to do if your baggage is lost or damaged?

If your baggage is lost or damaged with Hawaiian Airlines, you should take the following steps:

• Report the issue – Report the lost or damaged baggage to Hawaiian Airlines as soon as possible. You can do this by filing a report at the baggage service office in the airport or by calling their baggage service hotline.

• Provide information – Provide Hawaiian Airlines with as much information as possible about your baggage, including the baggage claim tags, a description of the baggage, and any identifying features.

• Obtain a reference number – Be sure to obtain a reference number for your report. This will help you track the status of your lost or damaged baggage and communicate with Hawaiian Airlines about the issue.

• Follow up – Follow up with Hawaiian Airlines regularly to check the status of your lost or damaged baggage. You can do this by contacting their baggage service hotline or by checking their online baggage tracking system.

• Claim compensation – If your baggage is lost or damaged, you may be entitled to Hawaiian Airlines lost baggage compensation. You should file a claim with them and provide any necessary documentation, such as receipts or repair estimates.

Note – 

• Hawaiian Airlines must receive your claim no later than four hours after the arrival of your flight.

• A detailed itemization of your claim must also be sent to Hawaiian Corporate Headquarters at P.O. Box 30008, Honolulu, HI 96820.

• You must file a lawsuit within a year after the claim date if your claim hasn’t been completely resolved during that time.

Contact the Hawaiian Airlines Central Baggage Services Office to inquire about the status of your missing or damaged bag:

• Phone – (866) 389-6654 (8 a.m. to 4:30 p.m. HST, seven days a week, holidays included)
• Fax – (808) 835-3466 
• Mailing address – P.O. Box 30008, Honolulu, Hawaii 96820

What is Hawaiian airline’s liability for lost and damaged bags?

Hawaiian Airlines’ liability for lost or damaged bags is governed by the Montreal Convention, an international treaty that establishes airline liability for passenger and baggage damage.

Hawaiian Airlines’ liability for lost or damaged bags is currently approximately 3500 USD per passenger.

In conclusion

Hawaiian Airlines has a comprehensive baggage policy that is designed to ensure that all passengers have a comfortable and hassle-free travel experience.

Frequently Asked Questions (FAQs)