Air Canada Baggage Policy

Here are the important points and considerations from the Air Canada baggage policy for all travel routes, fare types, and a class of service selected – 

• Air Canada baggage weight limit and size information would be mentioned with the fare type or class of service purchased.
• If the baggage has no name or identification, then it would be transferred to the ‘Air Canada Lost and Found’ counter at the airport. Thereby, you can claim your luggage via the baggage tracking link available on the booking app.
• Air Canada baggage rules would be the same for the passengers booked on the Air Canada Rouge and Air Canada Express Sky Regional airline.
• On all the interline-agreement and codeshare agreement flights, Air Canada baggage rules would only be applied to the Air Canada booking.
• As per Air Canada flight change policy,  after making the alterations, the Air Canada baggage rules will apply in accordance with the new flight itinerary.
• As per Air Canada cancellation policy, after requesting the flight cancellation, the Air Canada baggage fee refund would be offered only on published fares. 

Air Canada Baggage Allowance

Carry-on Baggage Allowance

Passengers are allowed to carry two-piece carry on baggage allowance on board – 

• One piece of hand luggage 
• One personal item

The size of the carry-on baggage must be within 23 x 40 x 55 cm and weight must be within 8 kg. The maximum dimension includes handles, wheel, and pockets. Your carry-on baggage must be fitted under the front seat or in the overhead bin. 

Personal item allowance – The size of the personal item must be within 16 x 33 x 43 cm. Examples of personal items include – 

• Carry-on bag, roller bag, backpack, briefcase, laptop
• Cat or small dog in its carrier
• Airport shopping and duty-free purchases
• Sport racquet (e.g. tennis, squash, badminton), musical instrument
• Camera bag, diplomatic or consular bag
• Garment bag
• Infant-care items
• Child-restraint devices

Checked Baggage Allowance

You are entitled to get a free checked baggage allowance depending on the fare type, class of service, and destination. 

Air Canada Baggage Fees

Air Canada baggage fee will be determined depending on the fare type selected by the passenger. 

Economy Class Travel within Canada – Here are the following Air Canada baggage fees displayed for each passenger, each way, as mentioned in Air Canada baggage policy – 

Economy Class Travel within Canada and USA – Here’s the following Air Canada baggage fees displayed for each passenger, each way – 

Economy Class Travel between Canada and Mexico or the Caribbean – Here’s the following Air Canada baggage fees displayed for each passenger, each way – 

Other International Travel – Air Canada baggage allowance between Canada and other international destinations vary on the route type – 

Air Canada Baggage Rules

Not sure what to bring on board as well as a checked bag? Review the following guidelines from the Air Canada baggage policy for the carry-on as well as checked baggage – 

• Depending on where and how much you travel, you are bound to pay Air Canada baggage fee for your checked baggage.
• Air Canada baggage fee would still be applied for passengers taking flight with code-share and interline agreement carriers 
• The following destinations won’t allow baggage more than 32 kg – New Zealand, Australia, South America, and Asia-Pacific
• Air Canada baggage fee is fully refundable for cancellation requested more than 24 hours in advance of the scheduled flight.
• Air Canada baggage fee cancellation requests placed within 24 hours of the scheduled arrival would be non-refundable. In the event that passengers’ bags are delayed or damaged for any reason, the Air Canada baggage waiver would be applied in the form of future travel credit. 
• For travel that includes one or more connections or stopovers, Air Canada checked baggage delivery would take place at the final destination mentioned in the Air Canada booking confirmation.
• For travel that includes a voluntary stopover, Air Canada checked baggage delivery would take place at the stopover point, where you can collect your bags. When you resume travel, subject to applicable charges, you may check your bags again from the new point of check-in to the destination.

Air Canada Baggage For Military

As per Air Canada baggage policy, active military personnel and their dependents receive a waiver on Air Canada baggage fees as well as on Air Canada baggage weight limit. Dependents traveling with active military personnel are exempted too, as long as they travel on the same Air Canada reservation.  In the following situations – 

Military personnel not traveling on official trips

• Military personnel and their accompanying dependents are allowed to carry three checked bags up to 32 kg each without paying any Air Canada baggage fees. 

Military personnel traveling on official trips

• Military personnel and their accompanying dependents are allowed to carry five checked bags up to 32 kg each without paying any Air Canada baggage fees.

Air Canada Delayed Baggage

Air Canada baggage policy says the airlines work hard to ensure that your checked baggage arrives and delivered to you in a timely fashion. If it is delayed, rest assured, the airline will deliver it to you within 24 hours of your scheduled arrival. Feel free to reach our Air Canada baggage claim contact at   to contact an agent from Air Canada, Air Canada Rouge, or Air Canada Express immediately. 

• You can access the Air Canada baggage lost tracer website to check the status of the delayed baggage online.
• If your baggage is delayed, lost, or damaged, you will get a waiver on the Air Canada baggage fee you paid to check in.
• As per Air Canada baggage claim policy, in case of destruction, damage, loss, or delay of your checked baggage, you can claim up to 2400 USD as compensation. This limit applies to all domestic and international Air Canada bookings. 
• While the passenger is without their belongings as a direct result of your delayed baggage, there would be compensation for late baggage with  Air Canada. The airline would reimburse all the reasonable expenses that have been incurred by the passengers for purchasing all essentials items. Air Canada delayed baggage claim would be supported by receipts. 
• You may request an Air Canada baggage claim by completing the Submit Expenses form. You would be asked to provide the following information –
  • Flight information
  • Air Canada baggage lost tracer incident report number
  • All original receipts
  • Air Canada baggage claim stubs
  • Boarding passes
• Air Canada baggage delayed baggage claim must be submitted within 21 days from the date you have not received your baggage. The claim must be in accordance with the Air Canada baggage policy.

Air Canada Damaged Baggage

Air Canada strives to handle and ship your baggage with care. Despite their best efforts, at times, baggage may be damaged during transportation. If you notice damage to your baggage upon arrival, you can reach one of our agents at the Air Canada baggage claim helpline at  , as the dedicated team would be ready to help and follow all the clauses as mentioned in the Air Canada baggage policy. Here’s how you can report the damaged baggage – 

At the airport – If you’re still at the airport, and you notice your luggage got damaged or broken, you need to approach the Air Canada damaged baggage complaint counter. The airline will provide you with the replacement baggage or the appropriate Air Canada damaged baggage compensation.

Air Canada damaged baggage online – As per Air Canada baggage policy, to make a claim online, you need to submit an Air Canada baggage tracing form and submit within 7 days from the day you received your baggage. You would be asked to provide the following information – 

• Damage
• The brand and model of the suitcase and the purchase receipt
• Air Canada baggage tag
• Boarding pass

If your baggage is damaged, you will get a waiver on the Air Canada baggage fee you paid to check-in.

Frequently Asked Questions – (FAQs)

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