Avianca Airlines Baggage Policy

Avianca Airlines provide a smooth experience to Air passengers when it comes to Baggage. They provide flexible fares for carry-on Baggage as Avianca wants to provide an enjoyable experience to its flyers. Understanding Avianca Airlines Baggage Policy can help you avoid any unexpected fees and hassles while checking in your luggage.

Avianca Airlines Baggage Policy

What is Avianca Airlines carry-on baggage policy?

Avianca Airlines carry-on baggage weight must be within 22 lbs. The dimensions should not exceed 22x14x10 inches (height, length, width), inclusive of wheels and handles.

Avianca Airlines carry on baggage dimensions

What to pack in your carry-on luggage – here’s a comprehensive list of items that you should consider including in your carry-on –

  • Fragile items such as antiques, works of art, books, photographs, documents, securities, and electronic items.
  • Electronic items like computers, household appliances, photographic equipment, medical devices, cell phones, MP3 players, USB flash drives, external disks, digital tablets, video game consoles, and more.
  • Valuables such as money, jewelry, and precious metals.
  • Daily essentials such as medicines, perishable samples, and irreplaceable belongings.

Additional information on Avianca Airlines carry on baggage

Here are the important points to consider –

  • Carry-on baggage allowance is applicable to adults and children.
  • Purchases from duty-free stores must be sealed, and tamper-proof to be carried as carry-on baggage.
  • Containers exceeding 100 ml or 3.4 oz are prohibited in carry-on baggage.
  • Hand luggage that surpasses the checked baggage allowance will be treated as additional luggage.
  • Electronic cigarettes, lithium batteries, and power banks are permitted as carry-on baggage.

Avianca Airlines extra baggage cost

As per policy, passengers carrying hand luggage more than the allowed limit are subject to the fee –

For domestic flights – The Avianca Airlines baggage cost for extra carry-on baggage varies with the travel route – 

When you purchaseHand luggage fee in ColumbiaHand luggage fee in Ecuador
OnlineFrom COP 70.000From USD 15
Online check-inFrom COP 95.000From USD 30
At the airportFrom COP 100.000From USD 30

For international flights – Below is the overview of extra carry-on baggage fees From North America (except Cancun)

When you purchaseFrom the United States to Central AmericaFrom the United States to South AmericaFrom Canada to Central America /South AmericaTo the Caribbean
OnlineFrom USD 45From USD 45From CAD 70From USD 40
Online check-inFrom USD 80From USD 80From CAD 110From USD 80
At the airportFrom USD 95From USD 85From CAD 110From USD 80

Below is the overview of extra carry-on baggage fees from Central America –

When you purchaseTo the United States or CanadaTo Mexico (except Cancun)To the CaribbeanTo Central AmericaTo South America
OnlineFrom USD 45From USD 45From USD 40From USD 50From USD 45
Online check-inFrom USD 70From USD 80From USD 80From USD 80From USD 80
At the airportFrom USD 95From USD 80From USD 80From USD 80From USD 80

Below is the overview of extra carry-on baggage fees from the Caribbean (Including Cancun and San Juan de Puerto Rico) –

When you purchaseTo Central America/South America
OnlineFrom USD 40
Online check-inFrom USD 80
At the airportFrom USD 80

Below is the overview of extra carry-on baggage fees from From South America (Including Colombia and Ecuador) –

When you purchaseTo the United States and CanadaTo Mexico (except Cancun)To the CaribbeanTo Central AmericaTo South America
OnlineFrom USD 45From USD 45From USD 40From USD 45From USD 45
Online check-inFrom USD 70From USD 80From USD 80From USD 80From USD 85
At the airportFrom USD 80From USD 80From USD 80From USD 80From USD 85

What liquid items can I bring in my carry-on baggage? –

Here are the essential details to help you understand what liquid items are allowed in carry-on baggage on Avianca Airlines flights – 

You can bring a variety of liquids and gels, including:

  • Gels
  • Aerosols
  • Hand sanitizers
  • Alcohol-based products

Restricted liquid – Certain items fall under restricted liquids. These include – 

  • Waters, soups, syrups, and similar products.
  • Lotions, perfumes, oils, toothpaste, creams, gels, and shampoos.
  • Items such as shaving foams, deodorants, and more

Exceptions – Passengers can carry certain items. These include – 

  • Medications
  • Bottled breast milk, formula, and juice for infants and young children are permitted.
  • Packaged food for infants or small children up to two years old.
  • Food for travelers with special dietary requirements is exempt.

What is the personal items allowance with Avianca Airlines?

There are a variety of personal items that you can carry with you on an Avianca Airlines flight. These items can be –

  • Purse
  • Backpack
  • Diaper Bag
  • Laptop Bag
  • Other Packages

The aforementioned items are allowed but there are certain guidelines on the dimensions of these items.

Avianca Airlines Personal Items allowance

As shown in the above image the dimensions of the personal items should not exceed 45x35x25 cm (L x B x W).

What is Avianca Airlines checked baggage allowance?

As per Avianca Airlines baggage policy, in Economy Class, you can bring checked baggage with a maximum weight of 23 kg, while Business Class (XXL fare) passengers enjoy a more generous allowance of 32 kg.

Additionally, Avianca Airlines baggage size for the checked luggage should not exceed 158 linear cm (height + length + width).

Avianca Airlines checked baggage dimensions

Please Note – If you’re traveling with special baggage, such as items beyond purses, backpacks, and suitcases, you can still check them in. 

Aviance baggage allowance for LifeMiles elite member

The Avianca Airlines baggage allowance for the LifeMiles Elite Silver, Gold or Diamond member includes an additional weight allowance of 23 kg.

Elite StatusSMLXXL
Silver1 + piece1 + piece1 + pieceIncluded in fare
Gold2 + piece2 + piece2 + piece1 + piece
Diamond2 + piece2 + piece2 + piece1 + piece

How to get Aviance Airlines extra Baggage allowance?

Here are the different options –

When buying your ticket –

  • Start by visiting avianca.com 
  • Select your destination and preferred fare.
  • Continue to the Additional Services section 
  • Add the required number of baggage pieces under the ‘Additional baggage’ option.
  • Save your changes and proceed with your ticket purchase. 

When managing your booking –

  • Head to the Avianca Airlines Manage booking section on our website.
  • Fill in your reservation number and the last name used during ticket purchase.
  • Choose the Additional baggage option and specify the number of pieces needed.
  • Save your changes and complete the purchase process.

Avianca Airlines check-in

  • Access Avianca Airlines website and opt for the online check-in feature.
  • Fill in your personal data as per your ticket purchase details.
  • Add the desired number of baggage pieces during the process.
  • Complete the check-in process with the added convenience of extra baggage.

At the Airport

  • When you’re at the airport, approach Avianca Airlines, friendly counter staff.
  • Let them know the number of baggage pieces you wish to add.
  • Make your payment, and you’re all set to continue your journey smoothly.

How much is the Avianca Airlines baggage fees?

Below is the overview of the Avianca Airlines baggage fee for domestic and international flights –

For domestic flights – Below is the overview of the Avianca Airlines baggage charges in Columbia and Ecuador –

In Columbia

Add it1st piece2nd piece3rd piece
At the time of purchaseFrom COP 55.000From COP 55.000From COP 55.000
When you check-in online or at the airportFrom COP 85.000From COP 85.000From COP 85.000

In Ecuador 

Add it1st piece2nd piece3rd piece
At the time of purchaseFrom USD 15From USD 15From USD 20
When you check-in online or at the airportFrom USD 30From USD 30From USD 30

For international flights – Avianca Airlines baggage charges vary for North America, Central America, the Caribbean, and South America.

  • Below is the overview of Avianca Airlines baggage fees from North America –

From the United States to Central America

Add it1st piece2nd piece3rd piece
At the time of purchaseFrom USD 35From USD 65From USD 145
When you check-in online or at the airportFrom USD 95From USD 160From USD 195

From the United States to South America

Add it1st piece2nd piece3rd piece
At the time of purchaseFrom USD 40From USD 65From USD 145
When you check-in online or at the airportFrom USD 95From USD 160From USD 195

From Canada to Central America or South America

Add it1st piece2nd piece3rd piece
At the time of purchaseFrom CAD 60From CAD 95From CAD 200
When you check-in online or at the airportFrom CAD 125From CAD 215From CAD 260

From Mexico (except Cancun) to Central America or South America (including Colombia and Ecuador)

Add it1st piece2nd piece3rd piece
At the time of purchaseFrom USD 35From USD 65From USD 75
When you check-in online or at the airportFrom USD 100From USD 100From USD 100
  • Below is the overview of Avianca Airlines baggage fees from Central America

To the United States or Canada

Add it1st piece2nd piece3rd piece
At the time of purchaseFrom USD 35From USD 65From USD 145
When you check-in online or at the airportFrom USD 95From USD 160From USD 195

To Mexico (except Cancun)

Add it1st piece2nd piece3rd piece
At the time of purchaseFrom USD 35From USD 65From USD 75
When you check-in online or at the airportFrom USD 100From USD 100From USD 100

To the Caribbean (including Cancun and San Juan, Puerto Rico)

Add it1st piece2nd piece3rd piece
At the time of purchaseFrom USD 25From USD 50From USD 60
When you check-in online or at the airportFrom USD 85From USD 85From USD 85

To Central America

Add it1st piece2nd piece3rd piece
At the time of purchaseFrom USD 35From USD 50From USD 60
When you check-in online or at the airportFrom USD 80From USD 80From USD 80

To South America (including Colombia and Ecuador)

Add it1st piece2nd piece3rd piece
At the time of purchaseFrom USD 40From USD 65From USD 70
When you check-in online or at the airportFrom USD 80From USD 80From USD 80

To Europe

Add it1st piece2nd piece3rd piece
At the time of purchaseFrom USD 75From USD 100From USD 125
When you check-in online or at the airportFrom USD 150From USD 150From USD 150
  • Below is the overview of Avianca Airlines baggage fees from the Caribbean

To Central America or South America (including Colombia and Ecuador)

Add it1st piece2nd piece3rd piece
At the time of purchaseFrom USD 25From USD 50From USD 60
When you check-in online or at the airportFrom USD 85From USD 85From USD 85
  • Below is the overview of Avianca Airlines baggage fees from South America –

To the United States or Canada

Add it1st piece2nd piece3rd piece
At the time of purchaseFrom USD 40From USD 65From USD 145
When you check-in online or at the airportFrom USD 95From USD 160From USD 195

To Mexico (except Cancun)

Add it1st piece2nd piece3rd piece
At the time of purchaseFrom USD 35From USD 65From USD 75
When you check-in online or at the airportFrom USD 100From USD 100From USD 100

To the Caribbean (including Cancun and San Juan, Puerto Rico)

Add it1st piece2nd piece3rd piece
At the time of purchaseFrom USD 25From USD 50From USD 60
When you check-in online or at the airportFrom USD 85From USD 85From USD 85

To Central America

Add it1st piece2nd piece3rd piece
At the time of purchaseFrom USD 40From USD 65From USD 70
When you check-in online or at the airportFrom USD 85From USD 85From USD 85

To South America (including Colombia and Ecuador)

Add it1st piece2nd piece3rd piece
At the time of purchaseFrom USD 35From USD 70From USD 75
When you check-in online or at the airportFrom USD 85From USD 85From USD 85

To Europe

Add it1st piece2nd piece3rd piece
At the time of purchaseFrom USD 75From USD 100From USD 125
When you check-in online or at the airportFrom USD 150From USD 150From USD 150
  • Below is the overview of Avianca Airlines baggage fees from Europe

From Spain

Add it1st piece2nd piece3rd piece
At the time of purchaseFrom EUR 75From EUR 100From EUR 125
When you check-in online or at the airportFrom EUR 150From EUR 150From EUR 150

From the United Kingdom

Add it1st piece2nd piece3rd piece
At the time of purchaseFrom GBP 68From GBP 96From GBP 100
When you check-in online or at the airportFrom GBP 125From GBP 125From GBP 125

When is the Avianca checked baggage considered overweight?

As per Avianca Airlines baggage policy, if your baggage surpasses the allowed size and weight (50 lb Economy, 70 lb Business, 158 cm), it’s deemed oversized. You can pay extra if it’s within 99 lb and 230 cm.

Below is the table for Avianca Airlines excess baggage charges for domestic flights –

DestinationOversizedOverweight
ColombiaCOP 85.000 per pieceCOP 85.000 per piece
EcuadorUSD 30 per pieceUSD 30 per piece

Below is the table for Avianca Airlines excess baggage charges for international flights – 

DepartureOversizedOverweight
From the United StatesFrom USD 80From USD 80
From CanadaFrom CAD 107From CAD 107
From MexicoFrom USD 95From USD 95
From Central AmericaFrom USD 80From USD 80
From the CaribbeanFrom USD 80From USD 80
From South AmericaFrom USD 85From USD 85
From SpainFrom EUR 125From EUR 125
From Great BritainFrom GBP 100From GBP 100

What are Avianca sports equipment transport guidelines?

Avianca Airlines baggage policy encompasses both cabin and hold options for sports equipment – 

  • Items you can carry in the cabin – 
ActivityEquipment Included
BowlingBowling case, bowling balls, bowling shoes
TennisTennis racquet, specialized luggage
ArcheryBow, arrows
FishingFishing rods, net, boots

Items you can carry as checked baggage with Avianca

As per Avianca baggage policy, passengers can take following sports equipments as checked baggage –

  • Ski equipment – You can carry a pair of skis or a snowboard, along with two poles, boots, and shoes as luggage. The total measurement must not exceed 230 linear centimeters.
  • Hang-glider -Each bag can contain a wing with a length of up to 5 meters. Bag weight should not exceed 23 kg, and dimensions should remain within 158 cm.
  • Surf equipment – Up to 3 surfboards are allowed. The bag’s length limit is 3.7 meters.
  • Diving equipment – Dive enthusiasts can pack an array of gear, including an air regulator, an empty tank, rubber fins, a speargun, a mask, a snorkel, a rubber suit, a weight belt, and underwater lamps. The combined length should not surpass 230 linear centimeters.
  • Golf / Polo Equipment – Golf aficionados are allowed a golf bag with a maximum of 14 well-packed and secured clubs, along with 12 balls and a pair of golf shoes. For polo players, a cue case can accommodate up to 12 cues, 2 balls, boots, knee pads, and gloves. The total measurement should not exceed 230 linear centimeters.
  • Bicycle – Non-motorized bicycles with a single seat are accepted. Bicycles must either be packed in a cardboard box with removed pedals. The measurement limit is 230 linear centimeters.

If your sports equipment meets the aforementioned requirements, passengers are subject to the following Avianca airlines baggage cost – 

Booking viaDomestic flights in ColombiaDomestic flights in EcuadorInternational flights
OnlineCOP 70.000USD 25USD 100
At the airportCOP 90.000USD 35USD 120

Conditions to transport your sports equipment with Avianca Airlines

  • High-intensity underwater or diving lamps must be packaged separately.
  • Batteries must be removed to safeguard against short circuits.
  • Passengers from regions outside Colombia should present a letter of exoneration on the flight day(s) to receive benefits.
  • Sports equipment and its packaging must be sturdy enough to withstand handling during transit.
  • For flights to and from Europe, pieces weighing 33 kg or more or with dimensions exceeding 230 cm (linear dimension)  cannot be accepted as checked baggage.    

Conditions to transport surfing, kitesurfing, and windsurfing gear

Aviance Airlines have certain conditions for transporting equipment related to various surfing activities. Here are the Avianca Airlines baggage information that you need to know beforehand –

For surfboards –

  • Passengers carry one surfboard measuring under 2 meters.
  • For Embraer 190 aircraft, boards exceeding 1.18 meters (5.9 feet) in length are not accepted.
  • ATR flights allow 1 board per bag.

For kitesurfing –

  • Kite surfing enthusiasts can bring one wakeboard measuring a maximum of 366 centimeters (12 feet).
  • Additionally, you’re permitted one kite, one steering bar, and one harness.
  • These items must collectively weigh less than 32 kilograms (70 pounds).

For windsurfing gear 

  • Your windsurfing equipment can include a board of up to 366 centimeters (12 feet) in length.
  • The board’s weight should not exceed 32 kilograms (70 pounds).
  • You can also transport a mast and a boom as part of your luggage.

Does Avianca Airlines allow musical instruments?

Under Avianca Airlines baggage restrictions and guidelines, the airline allows musical instruments on board, whether they’re small or sizable.

  • Carry-on baggage – Instruments with dimensions up to (120 H x 30 W x 20 L) and weighing under 10 kg can replace your carry-on baggage.
  • Checked baggage – Instruments must be in rigid cases, not exceeding 158 linear cm and weighing 23 kg. For larger instruments (up to 45 kg, 300 cm), extra charges apply for overweight or oversized pieces.
  • Extra seat request – Passengers can secure the instrument using the seat belt, with weight under 75 kg and total dimensions up to 203.2 cm. This entitles you for Avianca Airlines excess baggage charges.

What is Avianca Airlines Baggage Policy for Firearms?

Avianca Airlines Baggage Policy for Firearms

When carrying firearms in your baggage, it’s crucial to follow these steps –

  • Inform the Customer Service agent at the Avianca Airlines check-in counter during the documentation process about carrying a firearm.
  • Even if the items are for sporting purposes, declare them to the agent.
  • Specify whether you’re carrying ammunition and your intention to declare it as checked baggage.
  • Equip the container with a security mechanism, such as a key or padlock.
  • Ensure ammunition is packed within the main case of the firearm.
  • Prioritize safety by transporting firearms within a rigid container or case.
  • A documentary verification process ensures that all firearms undergo unloading verification.
  • Firearms and ammunition should not exceed a maximum combined weight of 5 kg in the packaging per passenger.
  • Each passenger is allowed to carry a maximum of 2 weapons or sabers per flight.

Minimum check-in time

  • Domestic flights: Check in 2 hours before departure.
  • International flights: Check in 3 hours and 30 minutes before departure.

Avianca Airlines baggage charges for Firearms

Avianca Airlines baggage policy for firearms applies to domestic flights within Colombia and international flights from Colombia.

SizeAirport Service
All sizesFrom Colombia COP 60.000
All sizesFrom International USD/EUR 75

Required documents – Passengers need the following documents at the time of check-in as per the Avianca Check-in policy

  • Import and export permits are required. It must include your name, identification details, weapon identification, ammunition quantity, and permit expiry date.
  • Weapon carrying permit from the competent authority in your countries of origin, connection, and destination.
  • If you’re participating in a sporting event, carry certification of your involvement.
  • Diplomatic passengers must present their diplomatic identification document and the appropriate permit to carry arms.

Restrictions – The following Avianca Airlines baggage restrictions may apply – 

  • Avianca does not offer firearm and ammunition transport as checked baggage on specific routes:
  • Bogota – London – Bogota
  • Bogota routes to Brazil and its territories
  • Ammunition must accompany your firearm.
  • Appropriate local authority permits are required.
  • Sporting weapons without ammunition don’t need the firearms transport form.
  • Undeclared firearms found in luggage or checked baggage will undergo an acceptance process. If the conditions are not met, passengers need to request Avianca Airlines flight cancellation or reschedule the flight accordingly. 

Does Avianca allow the transport of human remains?

Yes, you can transport it either as carry-on or checked luggage. However, the following conditions may apply under Avianca baggage policy –

Human remains as carry-on with Avianca

Here are the guidelines to facilitate this process:

  • Cremated human remains are accepted for air transport and can be booked last-minute.
  • Infectious-contagious cases must be cremated.
  • Cremated human remains can travel in the passenger cabin.
  • The urn’s contents must be verifiable by X-ray.
  • Ensure urns are cushioned adequately to prevent damage.
  • The urn should be enclosed in robust outer packaging.
  • Attach the document certifying that the remains have been cremated.
  • This certification supports the smooth acceptance of human remains for transport.
  • Human remains weighing up to 10 kilograms can be transported.

Human Remains as Cargo Transport with Avianca

Follow these guidelines –

  • Secure a pre-guaranteed reservation for each flight segment.
  • Approach a funeral home or freight forwarder to initiate the booking process.
  • Reservations must be requested from the airline at least 48 hours before flight departure.
  • Unembalmed human remains will not be accepted for transport on any route.
  • Cremated remains must be packed in properly sealed funeral urns.
  • A certificate from the cemetery administration and health authorities is necessary.

What items are allowed on Avianca Airlines?

As per Avianca Airlines baggage policy, the following items are permitted – 

Self inflating safety devices

  • Self inflating safety devices with integrated gas cartridges are allowed
  • Life jackets must be packed to prevent accidental activation.
  • One personal safety device per passenger is allowed.
  • Other devices with up to four small CO2 cartridges per person are permitted.

Avalanche rescue backpack 

  • One per person with compressed gas cartridges.
  • Pyrotechnic trigger mechanism (up to 200 mg net explosives) allowed.
  • Inflatable bags inside backpacks must have pressure relief valves.

Chemical agent monitoring equipment

  • Exclusive to Organization for the Prohibition of Chemical Weapons (OPCW) staff.
  • CAM or RAID-M devices permitted.

Lithium battery-powered devices (PEDs)

  • Devices with lithium cells or batteries allowed in checked and carry-on baggage.
  • Specific guidelines for drones with rechargeable lithium batteries (100 Wh to 160 Wh).

Dry ice

  • Up to 2.5 kg per person, for packaging non-hazardous perishable substances.
  • Properly marked packaging required.

Mercury barometers or thermometers

  • Exclusive to representatives of government weather bureaus.
  • Strong outer container with sealed inner liner needed

Spare lithium batteries

  • Individually protected to prevent short circuits.
  • Lithium-ion batteries (100 Wh to 160 Wh) guidelines.

Lithium metal batteries

  • Non-rechargeable batteries (2 g to 8 g) guidelines.
  • Permitted for portable medical equipment only.

What items have restrictions on Avianca Airlines?

As per Avianca Airlines baggage policy, here is the list of restricted articles and prohibited substances that passengers are not allowed to carry –

Lighters and electronic cigarettes – 

  • Lighters with external batteries and electronic cigarettes are not allowed.
  • Safety cases, boxes, or bags must not contain external batteries or pyrotechnic material.

Disabling elements – 

  • Items like self-defense gasses, pepper sprays, or irritant substances are prohibited.

Liquid oxygen devices –

  • Pipettes, cannulas, masks, and scuba tanks containing liquid oxygen are restricted.

Electric weapons (Tasers) –

  • Electro-shock weapons or any form of electric or current guns are prohibited.

Elements with external batteries – 

  • Damaged electronic equipment, such as computers, mobile phones, chargers, or devices in poor condition, are not allowed.

Removable and portable batteries – 

  • Spare lithium metal batteries, rechargeable batteries, or single batteries are restricted.

Filled oxygen cylinders (Pipettes) – 

  • Medical or recreational oxygen cylinders, pipettes, or tanks with pressure are prohibited.

Vehicles with external batteries – 

  • Hoverboards, scooters, and unicycles powered by external batteries are not permitted.

Matches – 

  • Matches of any kind are prohibited based on AVSecurity and airport operator regulations.

Firearms and weapons – 

  • Firearms of any size, toy guns, ammunition, powder guns, air guns, or replica weapons are not allowed.

Pyrotechnic devices – 

  • Items like dynamite, flares, explosive capsules, flamethrowers, hand grenades, or any kind of explosives are restricted.

Pointed metal elements and tools –

  • Screwdrivers, corkscrews, spanners, pliers, sharp-tipped metal scissors, and tubes are prohibited.

Sports equipment – 

  • Items like baseball bats, cricket bats, martial arts equipment, hockey sticks, golf clubs, or ski poles are not allowed.

Sharp objects –

  • Boxes with sharp points or sides, nail clippers, razors, razor blades, knives of any type and length, daggers, swords, and axes are restricted.

There are certain Restricted Articles by Avianca that must not be allowed as per the baggage policy

Does Avianca Airlines allow food in the baggage?

Avianca Airlines food allowance in baggage

Here are some important guidelines under Avianca Airlines baggage restrictions – 

  • You can carry food items in both your carry-on and checked baggage.
  • Keep in mind that it’s better to avoid transporting perishable items like vegetables, meat, fruits, or milk.
  • If you find yourself needing to carry food, ensure you pack it in small quantities.
  • You can conveniently transport these items as Avianca Airlines carry on baggage
  • If local regulations permit, you’re welcome to carry alcohol in your carry-on baggage. However, there’s a cap of 5 liters per person, and each bottle shouldn’t exceed 70% alcohol by volume.
  • Perishable items are not suitable for checked baggage or “Stand By” baggage.
  • Double-check your customs forms to know whether the food you’re carrying requires declaration.

What is Avianca Airlines lost baggage policy?

Here’s the comprehensive Avianca Airlines lost and found policy to address the following occurrences-  

Reporting lost baggage –

  • If you discover that your baggage is missing upon arrival, promptly notify Avianca airport staff.
  • A Property Irregularity Report (PIR) will be generated based on your request.

Baggage tracing –

  • Avianca’s dedicated team will commence a thorough search for your lost baggage.

Compensation for delayed baggage –

  • If your baggage is delayed, Avianca Airlines offer reimbursement for essential expenses you may incur during the wait.
  • These expenses could include toiletries, clothing, and other necessities.

Compensation for lost baggage –

  • In cases where baggage cannot be recovered, the airlines provide compensation based on the value of your lost belongings.

Track status of your lost baggage –

  • Avianca Airlines maintains open communication channels, keeping you informed about the status of your lost baggage search and compensation process.

Claims process –

  • If you need to file a claim for lost baggage, the airline’s knowledgeable customer service team will guide you through the process.

From the generous allowances for both checked and carry-on baggage to the clear regulations regarding special items and prohibited articles, Avianca baggage policy aims to provide a seamless experience.

Frequently Asked Questions (FAQs)

Does Avianca Airlines charge for baggage?

Yes, Avianca Airlines does charge for baggage on most of its flights. The charges for baggage can vary depending on factors such as your fare type, route as mentioned in detail in the above section.

What is the weight limit for baggage on Avianca Airlines?

In Economy Class, the standard weight limit for checked baggage is typically 23 kg (50 lbs), while in Business Class, it’s often 32 kg (70 lbs).

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