Rising from the grounds of exclusively crafted rules, Avianca flight change policy is the most hassle-free out of all the policies. If you are planning to make any modifications to your ticket, the airline would most definitely accommodate it. Ditch the trouble of surfing through the internet to know all about Avianca Airlines flight change policy. Read along and enjoy a detailed guide with every piece of information to make your journey easy. 

Avianca Flight Change Policy

Avianca Ticket Change Policy 

The airline has gone through surprising changes and set some exemplary policies which promise a great flight to the passengers.  Avianca takes care of every need of its passengers. Whether you wish to make any modifications to your seat or want to change your meals as per your mood, read along to find out more about it. 

  • Avianca Airlines allows its passengers to change the tickets for free within 24 hours of booking. If the passengers miss out on the free change window, they would have to pay a small fee as demanded by the airline. 
  • Avianca change flight can only be done in the way a passenger booked their tickets. If the tickets were booked online, the changes can only be made online. 
  • In case the amount for the previous flight was lesser than the amount for a new flight, the passengers would have to pay the difference in amount to move forward with the modification. 
  • Changes in the itinerary can be made easily but the passengers would lose all the privileges of the old flight while changing to a new one. (For example, if the airline upgraded you to Business Class in the flight you are modifying, you will lose the upgrade while making the change). 
  • A name change can be made easily on the ticket. However, if you are wishing to change the entire identity on the ticket and put it for sale, that would not be entertained by the airline. 

Avianca Ticket Itinerary Change Policy 

  • Passengers willing to make any alterations in their itinerary can easily opt for “Book with Flexibility”. This facility assures a free change in their destination when the need be. 
  • Swapping a domestic itinerary with an international destination would be a little hard. The passengers can get in touch with the customer executives in this case. 
  • Itinerary change depends on the type of tickets purchased. Sometimes the passengers are not required to pay any fee even if the changes are being made near the departure date. 
  • Tickets purchased with Avianca’s Lifemiles cannot have any alterations in the itinerary. The passengers must cancel their tickets and book a new one for any change in destination. 

Avianca Ticket Name Change Policy 

  • As per Avianca flight change policy, every passenger can make the change in their first and last name. In case of any typo, you can make the corrections for free. 
  • Avianca change name on ticket would only be completed if the passengers have sent a valid passport for the name change and the airline has approved of it. 
  • If the passengers have purchased group tickets, they need to split the ticket on which the name change has to be done. Create a new PNR with the modified passenger name keeping all the details such as the date, class and time of the ticket the same. 
  • For the easiest name change way, the passengers can mail their PNR with the wrong name and the correct name to info.uk@avianca.com. 

Avianca Seat Change Policy 

  • You can select any seat of your choice during the time of booking your tickets. If the airline does not provide this facility at your airfare, you have to pay a little extra for this service. 
  • Changing a seat in Avianca Airlines depends on the type of ticket you have purchased and the destination. 
  • Online changes can be made by clicking on the “Manage Booking” section on Avianca Airlines official website, you can then click on the modify booking section and change your seat as per your wish.  
  • Free seat changes are allowed only once for every ticket. If you want to make a change twice or more times, the airline would levy a fee according to the number of times you are making the change. 

Avianca Airlines 24 Hours Change Policy 

Timeless experience and exemplary policies are promised while taking a flight with Avianca Airlines. In the situation of a mishap, you can make full use of Avianca’s 24 hours free change policy. How? Make sure to read the points mentioned below. 

  • Avianca flight change policy is the parent of 24 hours policy. You have the liberty to change your ticket for free within 24 hours of booking. 
  • If for some reason, you were not able to change your ticket within the span set by the airlines, you would have to make a small payment to the airline. 
  • 24 hours change depends on the fare type of the tickets purchased. Non-refundable tickets cannot undergo any change in any condition. 
  • If the amount for an old flight ticket is lower than the amount of the new flight ticket, you would have to pay the supplement albeit you are making the changes within 24 hours. 

Avianca Airlines Change Flight Fee 

The airlines charge different fares on different flight classes, you may find the details mentioned below. 

  • If a passenger has bought a ticket in Economy Class, they have to pay a total of 500 USD along with the fare difference in their flights. (Fare difference is the difference in the amount of the previously booked flight and the new flight the passengers want to book)
  • If the passengers have got their ticket in flex class, the flight change fee is 150 USD and the fare difference between the flights. 
  • The change fee for the promo class is 700 USD along with the fare difference in the flights. 
  • The passengers have to pay the fare difference in their flights even if the change is being made within 24 hours. In that case, the airline is solely charging the passengers for upgrading their flight. 
  • Avianca Airlines change fee depends on several factors such as the date on which the changes are made, the class of the ticket, the type of ticket (refundable or non-refundable) and destination. 
  • Avianca Airlines takes every extra step to make your experience more favourable. If you wish to know more about Avianca Airlines change flight fare, you can either read about it online or call the customer support centre to seek detailed fare information. 

Ways To Change Your Tickets In Avianca Airline

The modifications in Avianca Airlines can be carried out in several methods. The Avianca flight change policy provides a plethora of options to its passengers to choose one as per their convenience. 

Changing your tickets online is the easiest way to make the alterations from the comfort of your couch. Not only does it save you from the trouble of any delay but it also saves you from any additional charges. 

Change Avianca Flight Online 

  • Browse through Avianca airline’s official website https://www.avianca.com/otr/en/
  • Log in to your account by using your credentials.
  • After logging in, enter the manage booking tab at the home page which will redirect you to a different page, specifically dealing with the changes. 
  • Enter your name and confirmation number before pressing on the ‘continue’ button.
  • Click on the provided link to go to the Avianca ticket change button.
  • Make sure to cross-check your details before cancelling and then click on the Continue button. 
  • Now that the process is done, you would receive an email or SMS on your registered mail ID or contact number.

How To Change Avianca Airlines Ticket Via A Call? 

  1. Dial the official help centre of Avianca Airlines at +1-855-284-6735
  2. A customer support executive would speak with you over the call to assist you with the further changes. 
  3. Describe the alterations that you wish to make. 
  4. The executive would ask you for the PNR number and check whether or not the passenger is allowed to make any change. 
  5. You would be informed about the modification charges and the executive would make the changes once you have paid the difference in the flight (If any).

Changing Avianca Airlines Ticket At The Ticket Centre 

  1. Pay a visit to any ticket centre of Avianca Airlines.  
  2. Look for an executive at the airport, tell them about your flight details so that they can look further into it. 
  3. Elaborate on the changes that you need to make, be specific about the details to avoid any mistakes. 
  4. The executive would cross-check your requirements with Avianca flight change policy. If need be, you would be levied with a small amount. 
  5. Voila! The executive would make the changes once you have completed the payment. 

Avianca Flight Change Rules

The airline does not think about taking an extra step to pamper you with a timeless experience. However, there are some prevailing terms and conditions that you must keep in mind if you wish to keep on enjoying the laid-back Avianca Airlines flight change policy. 

  • If you are violating the terms for change and making alterations to your Avianca Airlines ticket multiple times, you would have to pay the fees as demanded by the airline. 
  • Avianca Airlines is not liable to make any changes to the tickets that have been purchased from the third party. If you have purchased a ticket from the agents, contact them for changes and cancellations. 
  • Changes in the seats and meals must be made 24 hours from the departure of the flight. The airline needs some time to accommodate your requests. 
  • You can not claim any compensation if you have lost your class upgrade while modifying your ticket. 
  • If the airline has delayed the flights for more than 3 hours, you have the right to claim a full refund or opt for the next alternative flight provided by the airline. 

Frequently Asked Questions About Avianca Airlines Flight Change Policy

Can I change my flight with Avianca Airlines?

Yes. Avianca Airlines gives you the leverage to change your flight absolutely for free if the changes are being made within 24 hours. You can make the changes both online as well as offline but make sure to proceed with the changes or cancellation in the same way you booked your ticket. 

Meaning, if the passenger has got their ticket online, they can only make the change online, same goes for the passengers who booked their tickets by the airport or the customer support.

How much does Avianca Airlines cost to change a flight?

If you have missed out on the free change window, you will be charged for making any relevant change. The charges usually depend on several factors, especially on the class of the ticket. All the passengers would have to pay the difference in their flights even if the cancellations are being made within 24 hours. If a passenger has got a seat in Economy class, they will have to pay 500 USD along with the difference in flight fare while making any changes. 

Passengers who have got their ticket in flex class have to pay 150 USD along with the fare difference. All the passengers who have got their tickets in the promo class have to pay a total of 700 USD along with the flight fare difference.

How to change seats on Avianca?

As per Avianca flight change policy, changing the seats on the Airlines is quite easy. You need to visit the official website and go to the “manage to book” section. You can then enter your flight details and go to the seating option. 

The passengers would have to cancel their previous seats and book the new one as per their desire. Please make sure that the airline is allowing you to make the changes in the seats.

Can I change my flight date while travelling with Avianca Airlines?

Yes, you can indubitably change your flight date while booking a ticket with Avianca Airlines. All the date changes are free, however, if the flight that you wish to book is more expensive than the previously booked flight, you will have to pay the difference in order to make any changes. 

However, in some cases, Avianca Airlines does not entertain any change in the date of flight. Make sure to check whether or not you are eligible to make any change during the time of booking the ticket.

How can I change my name on the flight ticket on Avianca Airlines?

You can change the name on the Airline just change the seat number on your ticket. If you are booking the ticket online, you can make the change by visiting the official website of the airline and going to the “manage to book” section, you can change the surname and enter the new one as per your desire. 

The Airline would then go through the submitted name and cross-check the identity of the new name. The changes in the name shall be made as per Avianca flight change policy.

Is Avianca Airlines taking any special measure during the lock-down?

Yes. The airline is taking every preventive measure to assure a great flight. The passengers are required to take a COVID test before the trip. Social distancing is encouraged and the flights are frequently sanitized. Avianca Airlines change flight policy and its cancellation policy have further eased for emergency situations amidst the pandemic.


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