Volaris Airlines Baggage Policy

Volaris offers flexible fares when it comes to carry-on baggage allowance which is already included in the fares. Under the Volaris Airlines baggage policy, the checked baggage allowance also highlights its generous side. 

In this article, we assess everything you need to know about the baggage allowance, fees, excess baggage, and more offered by Volaris Airlines.

What is the carry-on baggage allowance with Volaris Airlines?

For domestic flights, regardless of the fare type, Volaris carry-on baggage allowance includes 1 carry on and 1 personal item.

Infant Carry-on Policy – The airlines provide a convenient Baby Combo package that includes a diaper bag weighing up to 22 pounds (10 kg) with dimensions of approximately 9.8 x 15.7 x 15.7 inches (25 x 40 x 40 cm).

Stroller Check Policy –  The airline’s policy allows passengers traveling with infants to check in a car seat and a collapsible stroller. These items can be brought up to the aircraft doors, providing added convenience and ease for parents. Passengers traveling with a baby who availed a Baby Combo Package would be offered priority boarding. 

The size of the carry-on bag must be within 22 x 16 x 10 in (length x width x height). However, the size and weight restriction varies with fare type, and type of travel (domestic or international)

For Domestic Flights

• Vuela Basic:

• One personal item is permitted. These items include a purse, small briefcase, laptop bag, backpack, and other similar items.
• Carry-on bag is included in the basic fare
• The combined weight of carry-on bag and personal item must be within 22 pounds (10 kg).
• Your personal item should easily fit under the seat in front of you or in the overhead bin.
• The carry-on bag size should be no more than 22 x 16 x 10 inches (55.9 x 40.6 x 25.4 cm).

• Vuela Classic and Plus:

• Similar to Basic fare, 1 personal item and carry on bag is included in the fare. 
• The combined weight of personal item and carry-on bag must be within 44 pounds.
• The Volaris airline baggage size of the carry-on item must be within the same dimension as mentioned above.

For International Flights

• Vuela Basic

• Allows 1 personal item onboard.
• Personal item dimensions should not exceed 14 x 18 x 8 inches (35.5 x 45.7 x 20.3 cm).

• Vuela Classic

• Allows 1 personal item onboard and size must be within 14 x 18 x 8 inches (35.5 x 45.7 x 20.3 cm).
• 1 carry-on bag should have dimensions not exceeding 22 x 16 x 10 inches (55.9 x 40.6 x 25.4 cm) and weigh no more than 22 pounds (10 kg).

• Vuela Plus

• Personal item dimension is the same as above. 
• 1 carry-on bag is allowed. It must have dimensions not exceeding 22 x 16 x 10 inches (55.9 x 40.6 x 25.4 cm) and weigh no more than 22 pounds (10 kg).

Below is the table that provides information about the Volaris Airline baggage fees for the first carry-on bag based on different seasons and booking stages for Vuela flights.

What are Volaris Airlines Checked Baggage Allowance and Fees?

Here is the comprehensive overview of Volaris checked baggage fees and allowance, making your travel preparations a breeze.

Checked Baggage Allowance for Flights within Mexico

• Vuela Basic, Vuela Classic, and Vuela Plus fares do not include checked baggage for flights within Mexico.
• As per Volaris Airlines baggage policy, Volaris allows each passenger to check up to two bags.
• The weight of each checked bag must be within 55 pounds (25 kg), and the maximum linear dimension (length + width + height) should not exceed 62 inches (158 cm).

Checked Baggage Allowance for Flights Outside Mexico

• Similar to domestic flights, Vuela Basic and Vuela Classic fares do not include checked baggage for international flights.
• However, passengers traveling with Vuela Plus fare are entitled to check one bag for free on international routes.

What is the Volaris Airlines Checked Baggage Fees for Domestic and International Routes –

Below are the applicable fees for checked baggage on domestic and international routes, based on high-season travel.

What are the Excess Baggage Guidelines With Volaris Airlines?

Here are the excess baggage guidelines for a carry-on as well as checked luggage – 

Carry-on baggage – Any hand luggage that exceeds the aforementioned size and weight under the Volaris airline carry-on baggage policy, needs to check the baggage. A checked luggage fee may apply. 

Checked baggage – Passengers can check up to 5 pieces of luggage. An excess baggage fee may be charged. The weight of each checked baggage must be within 

Below is the overview of the Volaris Airlines Baggage Information for excess checked luggage allowance – 

What is the Volaris Airlines Sports Equipment Policy?

To ensure a smooth and seamless experience, you can easily add sports equipment to your reservation after booking. Simply do so through My Trips, Volaris Airlines Call Center, or at the airport. 

Weight and Size Allowance

• Your sports equipment must be within 55 lb and the size must be within 98 inches. 

Exceeding Allowances – Passengers may be asked to pay Volaris Airlines extra baggage fees. The airline does not accept sports items that exceed more than 110 inches and weigh beyond 99 lb.

Below is the overview of the allowed sports items and the said restriction applies – 

What is Volaris Airlines Musical Instruments Policy?

Here’s everything you need to know about carrying musical instruments – 

• As per Volaris Airlines baggage policy, if your musical instrument measures a maximum of 22 x 16 x 10 inches, it is permitted.
• However, if your instrument exceeds these dimensions, it will go as checked baggage. 

Here are the important considerations to know where the musical instruments would be charged under Volaris Airlines Extra Baggage Fees – 

• If your instrument exceeds 55 lb, extra charges will apply.
• Charges also apply for oversized baggage if the instrument exceeds 62 inches (width + length + height).
• The maximum permitted size for a checked instrument is 78.7 inches (width + length + height).

Here are some examples of instruments you can bring along:

• String instruments like guitars, bass guitars, and violins.
• Woodwind or brass instruments like flutes or trumpets.
• Drum kit accessories, including cymbals.
• Keyboards
• Saxophones 

What is Volaris Airlines Baggage Policy for Infants?

Here are some important guidelines and considerations for flying with infants.

• The infant must be 7 days old to fly on Volaris. 
• Car seats are mandatory for both domestic and international route passengers traveling with infants.
• Infants traveling on the lap will not receive additional baggage allowance on the flight.
• Passengers who purchased a car seat would be offered priority boarding. 

What is Volaris Airlines Baggage Policy for Pets?

Here are the following points to consider as per Volaris Airlines pet policy – 

• The combined weight of your pet and the carrier must not exceed 100 lbs (45 kg).
• Ensure your pet is properly vaccinated before traveling.
• The carrier should be well-ventilated to provide fresh air for your pet.
• Volaris Airlines checked baggage fees may apply.

What are the Prohibited or dangerous items that aren’t permitted by Volaris Airlines?

As per Volaris Airlines baggage policy, the following items are not permitted as carry-on baggage. Passengers can carry them as checked baggage –

• Aerosol Sprays:

• Aerosols up to 16.9 fl oz and 1.1 pounds in weight.
• Aerosols may not exceed 67.6 fl oz in volume or 4.4 pounds in weight.

• Alcoholic Beverages

• Each passenger is allowed a maximum of 5 liters of alcoholic beverages.
• Alcoholic beverages must not exceed 70% alcohol by volume.

• Barometers and Thermometers – Passengers can only check them as luggage – 

• Being a representative of the National Weather Service with valid identification.
• Electronic Equipment

• Power tools, both manual and electric, are allowed.
• Gas-powered welding and cutting equipment with high-intensity lights, batteries, and bulbs are permitted. 
• Straighteners, curling irons, bows, bayonets, arrows, and other similar tools can be checked.

• Lithium Batteries

• Spare batteries should never come into contact with jewelry, money, keys, or other metallic items. 

• Powders

• Powdered items that are larger than 350 ml / 12 oz must be transported in checked baggage. Examples of such things include makeup, food, ground coffee, spices, milk powder, chocolate, and diet supplements.

To know all other items that are restricted on board, and are permitted as checked baggage, visit the airline’s official page.

Here are the following items that are prohibited as carry-on as well as checked baggage, under Volaris Airlines baggage policy – 

Here are the essential requirements and considerations for carrying firearms on Volaris domestic flights

• Volaris Check-In Process for Firearms – The transportation of firearms is allowed exclusively for domestic flights within Mexico.

• Checked Baggage Guidelines – As per Volaris Airlines baggage rules, firearms must be transported as checked baggage. The transportation limit is 5 kg (11 lbs) per passenger. Only 10 passengers per aircraft are allowed to carry ammunition

• Purchasing the service at the airport counters – To ensure proper handling of firearms and ammunition, the charge for this service is applied per weapon.

What if Checked Baggage is delayed, damaged, or misplaced?

As per Volaris Airlines baggage policy, here are the following guidelines – 

Delayed Baggage – 

• If your checked baggage doesn’t arrive on the corresponding conveyor, visit the Volaris Lost Baggage counter and file a Baggage Irregularity Report.
• Rest assured, Volaris will try to deliver your baggage within 24 hours after your flight arrival.

Damaged Baggage

• Report any damage to your baggage as soon as you arrive at your destination and issue a Baggage Irregularity Report. You must escalate at least 24 hours before departure. 
• If you report the damage later, the airline will still investigate your claim, but compensation may not be applicable.

Lost Baggage

• If the airlines haven’t located your baggage within 72 hours of your arrival, request a Claim Form at the airport of destination.
• Complete the Claim Form and include proof of purchase for claimed items such as –

• Your boarding pass, ID
• Valid baggage claim check
• Baggage Irregularity Report.

Limits of Liability – Here is the lost baggage or damaged baggage compensation for the domestic and international flights – 

• If your checked baggage doesn’t arrive with you, at your request, the airlines we’ll provide you with 250 MXN per day for up to 72 hours (maximum 750 MXN) until your baggage is delivered.
• Compensation for damaged or destroyed baggage on international flights will be based on the limits of liability specified in the Montreal Convention.

As per Volaris Airlines baggage policy, the airline will not offer compensation for the following items – 

• Money
• Jewelry
• Works of art, valuables
• Electronic devices
• Medications
• Perishable items
• Liquids
• Fragile items. 

What is Volaris Airlines Checked Baggage Guarantee?

If, for any reason, your checked baggage does not arrive with you, the Volaris Checked Baggage Guarantee has got you covered. Here’s all you need to know – 

What is the Baggage Guarantee? – The  Baggage Guarantee entitles you to an electronic voucher worth $1,000 MXN or $80 USD, if you haven’t received your checked luggage. 

How to Request the Baggage Guarantee?

• In the event of delayed baggage, look for an airline’s representative at the baggage claim area before leaving. They will issue a Baggage Irregularity Report.
• The service agent will activate the Baggage Guarantee for you while searching for your missing baggage.
• You’ll receive an email with the electronic voucher number within 72 hours of your flight’s arrival.

Note – If you don’t receive the email, call 01 800 122 8000 and provide your reservation code to request the voucher number.

Electronic Voucher Restrictions – If you received an electronic voucher due to the baggage delay, the following restrictions may apply while using the voucher – 

• Voucher cannot be transferred to another passenger.
• Valid for 1 month from the date of issuance.
• Voucher can be used when requesting the Volaris Flight Change. It will only cover the base fare. Passengers need to pay the taxes and fees separately. 
• It cannot be combined with other promotions.
• It cannot be  used for last-minute bookings and Volaris flight upgrade service. 

Passengers should take the time to thoroughly review Volaris’ baggage policy before embarking on their journey to prevent any unexpected fees or surprises. The aforementioned guidelines may be subject to change, and it is advisable to contact the airlines directly for updated information.

Frequently Asked Questions – FAQs