Delta Airlines Cancellation Policy

Delta Airlines cancellation policy is the most flexible and passenger-friendly as it charges very low cancellation fees, and offers last-minute cancellations. Delta flight cancellation policy also offers a compassionate hand in the event of death and other unforeseen circumstances offer passengers a refund or a future travel credit. Let’s understand what it takes to cancel the Delta Airlines flight and all the other important considerations – 

• Delta Free Cancellation – Delta Airlines passengers can claim a full refund and cancel their flights for free if canceled within 24 hours of the booking. The Delta Airlines cancellation within 24 hours would be applicable on refundable as well as non-refundable fares. 

• Delta Refundable Ticket – As per cancellation policy, passengers can only claim the refund on the refundable fare rule provided passengers cancel the flight reservation 3 hours prior to the scheduled departure. 

• Delta Refund Request – As per Delta flight cancellation policy, passengers are restricted to claim the full refund on the flight reservation beyond 24 hours of the booking. In the case of Delta refundable tickets, passengers would get a refund after assessing the canceled flight fee. 

• Delta Flight Refund – As per Delta cancellation policy, the refund would be applicable on the unused portion of the ticket only. 

• Delta Airlines Flight Credit – Flight credit would be applicable on the non-refundable fare only and are valid till one year from the date of booking.

• Delta Credit for Delayed Flight – In case of delayed or canceled flight, passengers are liable to get a refund on the unused portion of the ticket in the form of the credit and remains valid for future travel on the delta operated flight only. Delta credit for unused tickets remains valid up to one year from the date of the booking. 

• Delta Award Ticket Cancellation – Delta awards SkyMiles ticket for travel within the US can be canceled without any Delta Airlines cancellation fee any time prior to the scheduled departure. For all the award tickets that originated outside the US, passengers need to request cancellation 72 hours prior to the scheduled departure and are to be assessed 150 USD as Delta cancellation fee. 

• No Show Delta Flights – Delta no show Policy applies only to non-refundable tickets. The most restrictive fare rule will apply with refundable/non-refundable fare combinations. Refundable fares are excluded from the no-show.  

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Delta Airlines Cancellation Rules

Here are the important considerations from the Delta Airlines cancellation rules for refundable as well as non-refundable fares – 

Delta Refundable Ticket Policy 

• Refundable fares offered by Delta Airlines are non-restricted fares and can be claimed for a refund up to 3 hours prior to the scheduled departure.
• Delta refundable main cabin fares are permitted for a last-minute cancellation and can be canceled up to 2 hours before the scheduled departure
•  As per Delta Airlines cancellation policy, any refundable fare clubbed with hotels or car rental or a combination of all of them offer a refund on the airfare fare only. Refunds for the hotel and car rental can be claimed with the third-party vendor and is not covered under the Delta refundable cancellation policy. 
• In case of no-show, passengers are allowed to claim a refund on the Delta refundable ticket provided that passengers need to pay a no-show penalty of 150 USD alongside Delta cancellation fee of 200 USD while claiming the rest of the fare value as a refund. 

Delta Non-Refundable Ticket Policy

• As per Delta Airlines cancellation policy, Basic Economy fares are eligible for a refund under the circumstances where passengers need to cancel their reservation within 24 hours from the date of booking and the date of departure must be 7 or more days at the time of cancellation. 
• Non-refundable Delta flight tickets are not eligible for the extra legroom seat or an upgrade on the class of service.
• Delta refund on the non-refundable ticket is only eligible if the flight is delayed or canceled and is attributed directly to the airlines. The refund would be offered to the affected passengers in the form of travel credit and remains valid up to 365 days from the date of purchase. 

Delta Covid Cancellation Policy

Delta Airlines Covid rules may alter as the passenger change their rules without notice, please refer to the Delta Airlines covid policy – 

• Delta Airlines flight cancellation policy before 4 hours prior to the departure – Delta flight refund not permitted. 

• Passengers initiated Delta flight cancellation within 4 hours prior to the scheduled departure – Full or partial refund not permitted as Delta Airlines will process unutilized taxes as a refund. 

• Delta flights cancelled or initiated flight suspension – Delta refund on the canceled flight would be offered on the full value of the fare. Delta flight cancellation fee would be waived off, the airlines will process the refund in the form of a credit shell. Delta refund for delayed flight would be applicable if the flight is delayed for 3 or more hours; Delta cancel flight fee would be waived and the refund would be offered in the form of travel credit. 

• Passenger initiated Delta Airlines rescheduled flight 3 days prior to the scheduled departure – Free reschedule allowed. In such cases, Delta Airlines penalty would be waived off, and fare difference would be applicable. 

• Passenger initiated Delta Airlines reschedule flight between 72 hours and 4 hours prior to the departure – Delta Airlines reschedule the flight for free is not allowed. Delta airlines penalty and cancellation fees would be applicable. 

Delta 24 Hour Cancellation Policy

Delta cancel flight 24 hours policy allows passengers to cancel the reservation within 24 hours from the date of purchase provided  – 

• The date of scheduled departure must fall 7 or more days at the time of Delta trip cancellation
• Delta 24 hr cancellation would be applicable on all fare types, regardless of the class of service booked
• Delta 24 hour cancellation policy would not be applicable on the tickets from the SkyMiles reward account and is subject to the Delta award ticket cancellation policy. 
• Delta ticket cancellation within 24 hours would not be applicable on the booking that includes more than 9 passengers and is subject to group contract.
• Delta cancel within 24 hours policy would be applicable for all the flights originating to and from the US, and Canada
• Delta cancel flight 24 hours policy would not be applicable to the flights that rescheduled or have already redeemed the travel credit. 
• Delta Airlines 24-hour cancellation policy is exempted for the tickets purchased using e-certificates. 
• Delta refund requests under 24-hour cancellation would be processed back to the original form of payment within 7-10 working days except for the flight booking made with Delta Gift Certificates which will be credited back in the form of electronic travel certificates. 

Delta Cancellation Fees

Delta flight cancellation fee would be assessed per passenger per booking and is only applicable on the flights operated by Delta Airlines. Passengers are allowed to request flight cancellation if the reservation is booked through delta.com, through Delta customer service number or through the Delta ticket cancellation counter at the airport. Here are the important highlights that you must need to know before requesting the flight cancellation – 

• Delta Airlines ticket cancellation fees would be applicable on the restricted as well as non-restricted fare rules, regardless of the class of service selected. 
• Delta Airlines flight cancellation fee would not be applicable if reservation was booked with SkyMiles.

Here’s the overview of the Delta airlines cancellation fee – 

Time Period	Basic Economy	Non-Refundable Tickets	Refundable /Flex Tickets
During 24-hour risk-free cancellation period	No Charge + fare difference	No Charge + fare difference	No Charge + fare difference
After 24-hour risk-free cancellation period	Not permitted	200 USD + fare difference	200 USD + fare difference
Within 24 hours of flight departure	Not permitted	300 USD + fare difference	300 USD + fare difference

Add to that, Delta cancellation fees vary with the flight origin points, such as 

• Passengers need to pay 400 USD per passenger as Delta flight cancellation fees and applies to travel from Asia-Pacific region, China, Japan, and trans-continental flight networks operated by Delta Airlines and its codeshare/interline agreement flights. 
• A fee of 275 UD would be applicable if the flight origin point is Canada, Mexico, Puerto Rico, the Caribbean, and all other destinations operated under the Delta Airlines network. 
• Delta Airlines ticket cancellation fee of 375 USD would be applicable per passenger per booking if the flight originated from the UK, Europe, and all other trans-Atlantic destinations covered under the Delta airlines network. 

Delta Origin Point	Within the Canada, Puerto Rico, the Caribbean, Mexico, and all South Destinations	UK, Europe, and trans-Atlantic destinations	Asia-Pacific, China, Japan, and Trans-Pacific destinations
Delta Airlines Cancellation Fee	275 USD	375 USD	400 USD

Please note that the above-mentioned Delta Airlines cancellation fee would be applicable on the refundable or non-restricted fares only, regardless of the class of service booked. 

Delta No Show Policy

Delta No Show policy would be applicable on all fare types, regardless of the class of service selected. As per Delta Airlines cancellation policy, the airline requires passengers to notify prior to the scheduled departure if they have a sudden change in the travel plans, in order to retain the value of the fare. Delta No Show Policy applies to the following itineraries – 

• All Delta non-refundable fares 
• The most restrictive fare rule will apply for flight booking with Refundable/Non-Refundable fare combinations
• Only applicable on the itineraries operated and marketed by the Delta Airlines
• Applicable on wholly unused or partially flown Delta Airlines flight segments. 

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How to Cancel a Flight on Delta Airlines?

Passengers have the option to cancel their Delta flights via three following methods – 

Cancel a Delta Flight Online – Follow these steps to request Delta flight cancellation online – 

• Visit delta.com and navigate to ‘My Trip’ section.
• Enter the CONFIRMATION NUMBER with the first name & last name of the passenger to retrieve the booking
• Once you have located your flight booking on the ‘My Trip’ page, click the ‘Cancel Flight’ button. Choose the flight that you would like to cancel, and you would be taken through the Delta flight cancellation process
• As per Delta Airlines cancellation policy, passengers are liable to pay a fee to request cancellation on their existing booking. 
• You would be issued a Delta ticket cancellation refund either as a Delta airlines flight credit or to the original form of payment depending on the ticket type and the circumstances of flight cancellation. 
• Passengers may receive a Delta flight ticket refund in the original form of payment in 7-10 business days. 

Cancel a Delta Flight Over the Phone – If you’re holding a restricted fare that does not allow the flight cancellation online or struggle to navigate through the Delta Airlines cancellation process online, feel free to reach our Delta flight executive.

• Keep your Delta flight confirmation number handy while you get connected to the reservation executive at the Delta Airlines helpdesk
• Provide a choice to the Delta representative on the flight itinerary/segment that you need to cancel. 
• As per Delta cancellation policy, passengers can claim a refund or travel credit on the unused portion of their ticket.
• You would be issued a Delta ticket cancellation refund either as a Delta airlines flight credit or to the original form of payment depending on the ticket type and the circumstances of flight cancellation
• In case of a restricted fare, you would be issued a travel credit and the Dela cancellation confirmation alongside a travel voucher would be sent to your registered email address. Delta Airlines flight tickets are valid for one year from the date of issuance. Once travel begins, passengers need to complete their travel within 12 months from the validity period.

Cancel a Delta Flight at the Airport – Passengers can also cancel their existing Delta booking at the airport provided that the cancellation rule must be applicable up to 3 hours prior to the scheduled departure. All you need to do is  – 

• Head to the departure airport and approach the Delta ticket booking counter
• Provide your flight confirmation number/PNR to the available Delta flight representative
• Provide a choice to the Delta representative on the flight itinerary/segment that you need to cancel. 
• Passengers would be asked to pay an upfront Delta cancellation fee to complete the request. 
• You would be issued a Delta ticket cancellation refund either as a Delta airlines flight credit or to the original form of payment depending on the ticket type and the circumstances of flight cancellation
• In case of non-restricted or a refundable fare, the said refund value would be credited back to the original method of payment in 7-10 business days. 

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Delta Policy on Cancelled Flights

Delta Airlines got you covered when things do not as per your schedule. If your Delta flight is delayed for more than an hour or canceled or you missed a connection, there are ways that help you get back on track and the airlines make an indomitable effort to get you on the next available flight as soon as possible. 

Delta Flight Delayed – As per Delta Airlines cancellation policy when the flight is delayed or cancelled, the airlines have certain obligations to passengers that include certain kinds of assistance, reschedule, refunds, and up to 1000 USD as Delta flight cancellation compensation. 

• If the Delta flights are delayed for 2 or more hours, passengers are entitled to free-of-charge meals and refreshments, in relation to the passenger’s waiting time. 
• In case the affected flight kept you waiting for 6 or more hours, Delta Airlines may reschedule the flight on an earlier basis. In such cases, passengers may opt for a full refund.
• For delayed flights, where the next available flight is scheduled for the following day, passengers are entitled to an overnight stay. 

Delta flights cancelled – Cancelled flights can lead to heartbreak, as under any circumstances Delta Airlines is liable to inform passengers about the involuntary cancellation a minimum of two weeks before the scheduled departure. Under the circumstances where Delta flights are canceled due to weather, Delta airlines offer an alternate flight to the airline or offer a refund.

• Delta cancelled flight refund – In a scenario where the passenger is informed of cancellation within 14 days prior to the scheduled departure, passengers can claim a full refund on the unused portion of their ticket. 
• Add to that, if the passenger has missed a connecting flight due to the canceled Delta flights, the airline must offer an alternate flight or offer a refund on the unused portion of the ticket. 

If passengers are denied boarding – In such scenarios, passengers who have been denied boarding who have been confirmed booking and have reported for the flight well within the specified time ahead of the scheduled flight, but have less number of seats available due to overbooking. 

• Passengers are not entitled to Delta flight cancellation compensation if passengers are offered an alternate flight within one hour of the originally scheduled departure time 
• Delta flight cancellations compensation up to 200% of the original fare would be offered to the passengers’ if Delta Airlines fails to offer an alternate flight. 

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Delta Flight Cancellation Compensation Policy

As per Delta Airlines cancellation policy, passengers are entitled to Delta flight canceled compensation up to 750 USD if – 

• If the flight delay occurs for 3 or more hours
• If the passenger has been informed of flight cancellations and delay within 14 days prior otto the scheduled arrival
• If the passenger has been denied boarding due to overbooking

As per Delta flight compensation policy, the amount may vary between 250 and 750 USD depending on the length of the flight delays – 

• 250 USD of the flight distance between point A and point B is less than 2000 km
• 500 USD if the flight distance between point A and point B is more than 2000 km and less than 4000 km
• 750 USD if the flight distance between point A and point B is more than 4000 km

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Delta Airlines Refund Policy

Here’s the complete overview of the Delta Airlines ticket cancellation refund policy – 

Delta Flight 24 Hours Cancellation – Under the Delta risk-free cancellation policy if the ticket was purchased through Delta in the last 24 hours, and the scheduled departure date is one week or more at the time of cancellation, it may qualify for the waiver of Delta ticket cancellation fee and the passenger is eligible for a full refund on the fare value. 

Delta Free Cancellation – Basic Economy fares are not eligible for the flight changes, but are eligible for Delta flight cancellations within 24 hours of the date of purchase as long as the purchase was completed one week or more before the original scheduled flight departure.

Delta Refund Request – All the refund requests for the eligible Delta Airlines fare can be completed via the My Trip section that allows passengers to void their booking and receive a refund. 

Delta Flight Refund Policy – Different cancellation and refund policies would be applicable based on the geography or region of your billing address. Delta cancellation policy varies for the Middle East, Columbia, Argentina, South Korea, and Taiwan. 

Delta Cancelled Flight Refund – As per Delta Airlines cancellation policy, passengers would be eligible for a full refund if flight disruption circumstances are totally under the control of Delta Airlines. Passengers would be offered a full refund on the booking value and are exempted from paying any cancellation fees. 

Delta Airlines Refund Credit – Delta Airlines flight tickets are valid for one year from the date of issuance. Once travel begins, passengers need to complete their travel within 12 months from the validity period. 

Request Refund Delta Airlines –  Delta Airlines refund claim may be requested for any fare that allows refunds. Depending on the fare rules associated with your flight booking, the Delta flight cancellation fee may be applicable. Most fares offered by Delta Airlines are non-refundable and are not eligible for any voluntary refund. 

Delta Airlines Refund Status – All Delta flight reservations booked with a credit card will be processed within 7 business days. Refunds on the Delta flight booking made with other payment methods will be processed within 20 business days of the request. Delta Airlines refund will be credited back to the original form of payment. 

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Flight Cancellation – Frequently Asked Questions (FAQs)

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