Whether you’re planning a family vacation, a business trip, or an adventurous getaway, understanding WestJet’s flight change policy can prove invaluable, offering you the peace of mind that your travel plans can adapt to your evolving needs.

Westjet Flight Change Policy

Throughout this article, we will delve into the key features of WestJet’s flight change policy, exploring the guidelines and considerations for making modifications, the applicable fees, and the straightforward process for initiating a change request. 

What are the prerequisites and conditions for requesting a flight change with WestJet?

westjet flight change policy

Following conditions may apply, as per WestJet flight change policy according to the following fares –

  • Basic fare – Similar to WestJet cancelation policy, the airline does not allow changes to its Basic Fare tickets.
  • Econo Fare – Changes are still possible if it has been more than 24 hours since booking an Econo ticket.
  • Econo Flex Fare – Passengers with an Econo Flex ticket for domestic flights within Canada can make changes without incurring additional fees.
  • Premium Fare – For flights more than 60 days away, change fees range from 50 CAD to 59 CAD (35-41 USD). Flights less than 60 days away incur change fees between 100 CAD and 118 CAD(70-82 USD)
  • Business Fare – Business tickets within Canada can be changed for a flat fee of 100 to 118 CAD(70-82 USD), regardless of the number of days before the flight.
  • Award Ticket – The change fee for award tickets funded through WestJet’s Travel Bank depends on the ticket type selected during the purchase.

What is WestJet Same Day Change Policy?

WestJet Same-day changes allow passengers to modify their confirmed flights, primarily focusing on adjusting the departure time. The request can be made starting at 24 hours before departure, subject to availability. The following conditions may apply – 

  • The flight must be operated by WestJet, including WestJet Encore and WestJet Link by Pacific Coastal.
  • Passengers must have purchased one of the eligible fares: Econo, EconoFlex, Premium, PremiumFlex, Business, BusinessFlex, or Member Exclusive.
  • Same-day changes are not available for flights booked with Basic fares.
  • Charter flights do not qualify.
  • If there are no remaining departures for the day, same-day changes are not possible.
  • If a reservation is not eligible for a same-day change, standard change and cancellation rules, along with applicable fees, apply.

Below is the overview of the WestJet Flight Change Fees for same-day change requests – 

EconoEcono FlexPremiumBusiness
Flight within Canada150-177 CADNo fee100-118 CADNo fee
Flight between Canada and all destinations (except Europe)150-177 CAD/USDNo fee100-118 CAD/USDNo fee
Flight between Canada and Europe150-177 CADNo fee150-177 CADNo fee
Flight between Canada and Asia150-177 CADNo fee150-177 CADNo fee

Does WestJet Allow Flight Changes Within 24 Hours of Booking?

With WestJet, passengers have the option to request the changes for free within 24 hours of booking. No change fee would be applicable. The said policy is applicable to all fares. Provided – 

  • Flight must be operated by WestJet and WestJet Encore
  • The scheduled departure date must be booked 168 hours in advance to get eligible for a full refund. 

What is the WestJet Flight Change Policy For Vacation Packages?

As per WestJet Change Flight policy, passengers can make changes to their WestJet vacation within 24 hours of the original booking without incurring change fees. However, any fare difference will need to be paid. The other conditions include – 

  • Changes made 21 days or more before departure are subject to a change fee of 100 CAD per passenger.
  • Vacations booked with round-trip Premium fares are exempt from the change fee.
  • The WestJet name change is permitted per booking outside of 21 days or more prior to departure. The name change incurs a fee of 100 CAD per passenger.
Fare optionDowngrade in package priceDowngrade in the package price
Econo or EconoFlex100 CAD100 CAD
PremiumNo feeNo fee

What is WestJet Flight Change Policy Due to Any Travel Advisory?

In the event of a travel advisory due to extreme weather, airport closure, or a disease outbreak, WestJet will waive the flight change fee. Passengers have the following options when a travel advisory impacts their travel plans – 

  • Change flight dates to and/or from the same destination without paying the fare difference.
  • Change the destination while keeping the same fare class.
  • If the new fare for the changed destination is cheaper, the refund rules for the original fare type will apply.

Visit the WestJet Travel Advisories page to check the current travel advisory for your reservation.

How to Change Flights with WestJet?

Changing flights with WestJet can be done through three methods: online, by phone, or at the airport. Here is a step-by-step guide for each method:

Online – Follow these steps to request the flight change online – 

  • Visit the official WestJet website.
  • Go to the “Manage Trips” or “Manage Flights” section. The following screen will appear – 
WestJet airlines flight change
  • Enter your booking reference number and last name.
  • Select the flight you want to change.
  • Follow the prompts to choose a new flight and make any necessary payment or fare difference.

Phone  – Passengers who have difficulty navigating the airline’s website and need assistance with the flight change must do the following – 

  • Locate the WestJet customer service phone number.
  • Dial the number and wait for a representative to assist you.
  • Provide your booking reference number and personal details for verification.
  • Inform the representative that you would like to change your flight.
  • Discuss the available options and select a new flight that meets your requirements.
  • Provide any necessary payment or fare difference information as instructed by the representative.

Airport – Passengers requesting WestJet flight change at the airport must complete the process up to 3 hours before scheduled departure. Last-minute flight changes may be subject to a higher penalty and availability. The steps include – 

  • Arrive at the WestJet airport counter well in advance of your scheduled departure.
  • Join the appropriate line for flight changes or modifications.
  • Present your identification, booking reference number, and relevant travel details to the agent.
  • Inform the agent that you wish to change your flight and explain your requirements.
  • Work with the agent to explore available flight options that suit your needs.
  • Pay any applicable fees or fare differences at the counter, if required.

Remember, it is always advisable to check WestJet Flight Change Policy as it may vary depending on the factors like fare type, destination, and booking conditions.

What is WestJet Schedule Change Policy?

WestJet makes every effort to inform passengers of schedule changes in a timely manner via email. The email may provide options for passengers –

  • Accept the change and proceed with the new flight itinerary.
  • Decline the change and request a refund.
  • Instructions on how to make a change to the new flight itinerary.

Follow-Up – If there is a schedule change, the airline will approach passengers in the following ways – 

Schedule Change EmailsPhone CallFlight Departure Changes
Starting 90 days prior to departureUp to 4 emailsYesDeparture 16 to 30 minutes earlier
Departure 1 to 3 hours later on the same day
Direct/non-stop flight changed to a connecting flight
Within 72 hours of change being madeUp to 4 emailsYesDeparture more than 3 hours later on the same day
Flight now has an overnight connection
Within 72 hours of the change being made

How much is the WestJet Flight Change Fee?

Below is the overview of the WestJet Flight Change Fee – 

Change fee for:EconoEcono FlexPremiumBusiness
Flight within Canada100-118 CADNo fee100-118 CAD100-118 CAD
Flight between Canada and
all destinations (except Europe & Asia)100-118 CADNo fee CAD100-118 CAD100-118 CAD
Flight between Canada and Europe99 EURNo Fee228 GBP381 EUR
Flight between Canada and Asia15,794 JPYNo Fee31,587 JPY52,645 JPY

In conclusion, understanding the WestJet Flight Change Policy is essential for passengers who may need to modify their travel plans. However, it is crucial to review WestJet’s specific guidelines and policies pertaining to flight changes, including any applicable fees or fare differences. 

By familiarizing themselves with these policies, passengers can ensure a smooth and hassle-free experience when requesting a flight change with WestJet.

Frequently Asked Questions – FAQs

Does Westjet have a baggage policy?


Yes, Westjet baggage policy comes like any other airline’s baggage policy and there’s a limit on carrying luggage. The baggage can be 157 total centimeters or 62 total inches and not weigh more than 23 kilograms or 50 pounds. 

Can I change the name on my Westjet flight booking? 

Yes, you can change the name entirely and sell it to another person if the need is, you can change your misspelled name as well. You have to pay the Westjet name change fee to do so.

Can I change my flight date to Westjet? 

Yes, you can change your flight date without paying the Westjet change flight fee. Although a small sum of money will be levied as the difference from the date you had booked the date which you will be booking. 

What can I do if Westjet Airlines cancel the flight? 

There’s no need to panic if your flight gets canceled. The passengers will get a  full refund and instant access to the next flight booking close to the date of departure. 

How To Fly Standby with WestJet?

WestJet does not offer standby flights. Passengers must have a confirmed reservation to travel with WestJet.

How To Change a WestJet Flight?

You can change your WestJet flight by visiting their official website, contacting their customer service by phone, or visiting the airport counter.

How To Reschedule a WestJet Flight?

To reschedule a WestJet flight, you can follow the same process as changing a flight, which involves using the online, phone, or airport methods mentioned earlier.

Are WestJet Tickets Transferable?

WestJet tickets are generally non-transferable. The name on the ticket must match the traveler’s identification.

How To Change a WestJet Flight Online?

To change a WestJet flight online, you can visit their official website and access the “Manage Trips” section. Enter your booking reference number and last name to retrieve your booking and follow the prompts to make the necessary changes.

Can I Book a WestJet Flight for Someone Else?

Yes, you can book a WestJet flight for someone else. If you want to book the same itinerary as another passenger, you can simply call WestJet Customer Support for assistance.

Can I Transfer My WestJet Ticket to Someone Else?

As mentioned earlier, WestJet tickets are generally non-transferable. The name on the ticket must match the traveler’s identification.

How Much Does It Cost to Change a WestJet Flight?

WestJet may charge fees or require payment of fare differences for flight changes. The change fee varies between 0 and 400 CAD per passenger per flight segment.

Can I Change a WestJet Flight on the Same Day? If so, what are the charges?

Yes, it is possible to change a WestJet flight on the same day, subject to availability. It is best to contact WestJet’s customer service for more accurate information.

One thought on “Westjet Flight Change Policy
  1. WAYNE Deearr TURPEL on Reply

    Wayne and Mary Turpel Res Code UZRGXZ
    Our original return flight was cancelled by West Jet.
    They have assigned us a different flight but it is not direct.
    I have found a direct flight for the same day as our original flight.
    The return flight we want is WE 778 from Victoria BC direct to Toronto.
    We need help to change to the new flight. I have been on hold several times
    Please contact us. 519-669-8261

    Thank you
    Wayne and Mary Turpel

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