Aeromexico Pet Policy

Aeromexico offers passengers the convenience of traveling with their pets in various ways: inside the cabin, as checked baggage, or as cargo. Under the Aeromexico Pet Policy, each option has its own set of considerations and requirements to ensure a comfortable and hassle-free journey for both passengers and their furry companions.

This comprehensive guide aims to equip readers with valuable insights into Aeromexico’ pet travel policy.

What are the term & conditions for pet in-cabin on Aeromexico?

As per the Aeromexico pet policy, your cats and dogs can travel with you, and must be stowed in a special carrier, and to be placed under the seat in front of you. The pet must remain your responsibility throughout the flight. 

Before planning the trip with your pet, it is recommended to review all the required conditions, restrictions, documentation, and carriers allowed. 

Condition for Accepting Pets Inside the Cabin – Under the Aeromexico pet-in-cabin program, the following conditions must be met – 

Depending on space, animals that don’t fit the criteria for cabin travel may still be allowed to transport as checked baggage or under the Aeromexico Pet Cargo program.

Restrictions under in-cabin travel for pets – Under the Aeromexico pet policy, certain restrictions may apply – 

• Pets must stay in the carrier or container throughout the flight.
• Passengers under treatment are not accepted. 
• In-cabin sticker applied at the check-in desk
• Access to Salon Premier lounges is permitted if the pet is confined and the passenger is responsible for its care.
• Passengers can fly with pets in the cabin with a maximum flight duration of 6 hours. 
• Pet must fly with its owner on the same trip
• A pet cannot be given any food or drinks while airborne
• Pets are not allowed on allocated seats, even if empty. Some aircraft may allocate an aisle seat
• Passengers responsible for necessary cleaning onboard as a result of the pet
• Pillows and blankets not available for use by passengers
• Oxygen cannot be given to a pet in an emergency
• The pet carrier must be placed under the seat in front of the passenger’s seat
• A pet cannot travel in the cabin with a passenger who availed Aeromexico unaccompanied minor service. 
• Only flights operated by Aeromexico are eligible for the pet service in the cabin
• Both ESAs and service animals are allowed, but only one type per passenger

Pet carrier requirement by Aeromexico – The pet carrier requirements must meet the following consideration as per Aeromexico in-cabin pet policy – 

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• Absorbent Base Material
• Must have sufficient ventilation
• The approved Aeromexico pet carrier should be enough headroom for the cat or dog to spin around and lie down
• The carrier must contain only 1 pet

Number of pets allowed  – Below is the overview of the maximum number of pets allowed in accordance with the aircraft operated by Aeromexico 

Please note that the pets are only on the travel route to and from Los Angeles (LAX), Bogota (BOG), New York (JFK), Tijuana (TIJ), Cancun (CUN), Monterey (MTY), Mexico City (MEX).  

What is Aeromexico Airlines Pet Policy As Checked Baggage?

The Aeromexico pet policy allows passengers to transport pets in the aircraft as checked baggage. Keep in mind that the pet must travel on the same flight as you. Only cats, dogs, and birds are allowed as checked luggage in the baggage hold area. 

Before taking your pet as checked baggage, it is recommended to review all the required conditions, restrictions, documentation, and carriers allowed under the Aeromexico pet check-in policy. 

Acceptance conditions for pets – Here are the acceptance conditions for pets as checked baggage – 

Characteristics of pet carrier as checked luggage -Here are the key features to look for – 

• The cages or carriers should be manufactured with durable plastic materials, synthetic fabrics, or welded mesh. These materials are resistant to bites and scratches, providing a secure enclosure for your pet.
• A proper cage or carrier should have only one door made of metal, heavy wire mesh, or other reinforced materials. 
• The door must have a secure lock mechanism to prevent accidental openings.
• Good ventilation is essential for your pet’s well-being during travel. 
• The cage or carrier should have sufficient openings to allow proper airflow, but these openings should be narrow enough to prevent your pet’s nose, legs, or tail from sticking out and causing harm.
• To maintain cleanliness and hygiene during the journey, the cage or carrier should have a leak-proof flooring design. 

Number of pets allowed – Below is the overview of the maximum number of pets allowed in accordance with the aircraft operated by Aeromexico 

Travel restrictions imposed by Aeromexico – Here are some essential guidelines to keep in mind when taking your pets as checked baggage on Aeromexico flights.

• Aeromexico requires pets to accompany their owners on the same flight. 
• Pets must remain in their cages throughout the entire flight, including any transfers. 
• Specific restrictions apply to flights operated on the Embraer 190 aircraft. You will get more information at the Aeromexico check-in counter at the airport. 
• Aeromexico allows for one balanced feed serving on the day of flight arrival. 
• Pets will not be accepted as checked-in luggage if the temperature at the origin, transit, or destination airports exceeds 35°C (95°F) or falls below 7°C (44.6°F). 
• Aeromexico permits one pet to travel onboard per passenger, including emotional-support animals (ESAN) and service animals.
• Passengers should allocate sufficient time to check in their pets during the connection to ensure a seamless transition between flights.

Restrictions on pets that are not allowed to travel – If you own a brachycephalic dog or cat, they cannot be checked in as luggage because they have difficulty breathing or controlling their body temperature. As per the Aeromexico pet policy, some pet breeds are regarded as brachycephalic. To know more, visit the airline’s website. 

Please note – If you own a dog or cat breed that resembles brachycephalic, you must provide a declaration from a veterinarian certifying that your pet is not brachycephalic.

Check-in policy for birds– If you are planning to transport birds and need to check them in, it is important to meet the following requirements – 

• You must present a valid zoosanitary certificate for animal export.
• A CITES certificate is required. This certificate must be issued by the Ministry of the Environment and Natural Resources (SEMARNAT).
• For the transportation of birds, a plastic or cardboard container will be required.

Please note  –  You can obtain the aforementioned forms directly through the websites of the relevant institutions, Senasica and Semarnat. 

Special Consideration for Fight Cocks –  It is important to note that a maximum of four cocks can be transported in each cage.

What is Aeromexico Pet Policy For Service Animals?

Aeromexico accepts pets in the cabin that are trained to provide specific services or assistance to passengers with disabilities. Here are the types of service animals the airlines accept – 

• The airlines welcome guide dogs that are trained to support passengers who are legally blind.
• Pets that are trained to send signals to individuals who are deaf or hard of hearing are also accepted in the cabin.
• Pets are trained to detect and alert their owners of an impending seizure.
• Pets that are trained to assist individuals with motor disabilities.

Guidelines – As per Aeromexico dog policy, the following conditions will apply – 

Restrictions – As per Aeromexico Airlines pet policy the following conditions will apply – 

• Disabled passengers are not allowed to opt for the emergency exit seats.
• Passengers can opt for the seats opposite the bulkhead at no charge.
• Service animals are not allowed to occupy the seats of other passengers.
• There is no specific weight limit established for service pets. 
• If the nearby passenger has allergies to pets, the airline will assign another seat to the allergic passenger or passengers traveling with pets. 

Traveling to/from London – Passengers who are planning to travel to the United Kingdom (UK) with a service pet are aware of the Quarantine laws in place for animals. To facilitate due process, it is recommended to contact the City of London Animal Reception Center.

Here are the contact details – 

What is Aeromexico Pet Policy Emotional Support Pets (ESAN)?

Emotional Support Animals play a crucial role in providing emotional support, affection, and companionship to their owners. Here’s what you need to know

Guidelines – As per Aeromexico pet policy, the following conditions will apply – 

Restrictions under Aeromexico emotional support animal policy – Under the Aeromexico emotional support animal policy, the following restrictions must be applied – 

• The airline accepts 1 ESAN per passenger.
• The Emotional support animals must remain in the lap of the passenger or under the seat throughout the entire flight.
• Feeding to ESAN is strictly prohibited.
• ESAN must not occupy seats.
• Emotional support animals do not require a pet carrier.
• Unaccompanied minors are restricted to travel with Emotional Support pets on board.  

What are the Aeromexico Pet Cargo Service Guidelines?

As per Aeromexico cargo pets policy, the following conditions will apply – 

Restrictions – The airline does not accept transport for – 

• Dead Animals
• Sick animals
• Animals Less Than Eight Weeks Old
• Pregnant animals or those with nursing offspring
• Primates, ferrets, and flying squirrels.
• Animals with Pungent or Unclean Odor
• Cats and Dogs that are under 12 weeks of age.

The airline accepts all breeds of Brachycephalic cats and dogs. To know about the breed, visit the airline’s website. 

Delivery – Here are important guidelines to keep in mind – 

• Your animal will be available for delivery approximately 2 hours after the actual landing time of the flight. 
• If you plan to send more than 5 animals, contact Aeromexico Cargo advisor.
• It is prohibited to use sedatives or tranquilizers in cats and dogs.
• To help ensure the comfort of your pet during the journey, it is recommended to exercise them immediately before check-in. 

Aeromexico pet carrier – You must go for the specific pet carrier for cargo that must meet the following requirements – 

• Opt for a kennel made of rigid material with a solid roof and ventilation on all four sides.
• Plastic doors or latches are not accepted.

• Present a clean carrier. If the container has been used previously, ensure it is thoroughly disinfected or sterilized.
• The dimensions of the carrier should allow your pet to stand, sit, turn around, and lie down comfortably in a natural position.

• The carrier’s floor must be leak-proof.
• Dogs and cats must have a single portion of 200 grams of food securely attached to the outside of the carrier.
• The carrier must contain absorbent material in the bed, such as towels, rags, or newspaper
• Cat litter is prohibited.

The restricted pet carrier for cargo include – 

•  Carriers are made entirely of welded mesh, wire mesh, cardboard, or collapsible materials.
• Folding or collapsible carriers are not allowed.
• Carriers with sharp points, doors prone to accidental opening, cracks, fans, electrical devices, or rusty parts are prohibited.

Labels and Markings – Passengers must comply with the following guidelines – 

• Attach shipping documents for live animals to the carrier.
• If your animal can produce poisonous stings or bites, write “POISONOUS” on the top of the container.
• If special food is required, affix instructions on the top of the carrier and securely attach the food to the outside.

Age Requirements – As per Aeromexico pet travel policy, the following age restrictions will apply – 

What Paperwork is Required to Travel with Pet on Aeromexico?

Here necessary documents for both domestic and international travel. The following documents would be applicable for Aeromexico pet in cabin travel, as check-in, for ESA as well as for cargo. 

Pet Transportation within Mexico – Here are the required documents:

• A vaccine certificate is mandatory, indicating the current rabies vaccine with the application date, duration of protection, and product details.
• You need to provide one original and one copy of a health declaration. This document must be issued by a veterinarian and printed on letterhead paper, featuring the veterinarian’s professional ID number. It must remain valid for 5 days from the date of issuance.

Pet Transportation outside Mexico – The following documents are necessary – 

• A vaccine certificate
• Rabies vaccination record. For travel to the United States, the pet must receive the rabies vaccination at least 28 days prior to entering the country.
• You need to obtain a valid health certificate issued at least 5 days before the scheduled departure.
• Animal Health Export Certificate is required for certain destinations. 

Entering Mexico with Pets – If you are bringing pets into Mexico, the following documents are required – 

• Vaccine Record
• You must provide a valid Certificate of Good Health, which should remain valid for at least 15 days before the scheduled departure.
• Rabies Vaccine Certificate

Traveling with Pets to/from Canada – A valid rabies vaccination certificate is required. The certificate should be in either English or French.

Traveling with Pets to/from the US – Please note that the United States Centers for Disease Control and Prevention (USCDC) has temporarily suspended the entry of dogs.

How much is the Aeromexico Pet Travel Fee?

As per the Aeromexico pet policy, the pet service fee varies with domestic and international travel. Also, passengers need to shell out a little more when carrying a pet inside a cabin rather than booking a pet under a baggage hold. The overview of the Aeromexico pet fee is mentioned below. 

In conclusion, Aeromexico pet policy provides valuable guidelines and requirements for traveling with pets.

Whether you have a service animal, or emotional support pet, or simply want to transport your furry companion, Aeromexico strives to ensure a safe and comfortable journey for both you and your pet.

Frequently Asked Questions – FAQs