Aeromexico offers passengers the convenience of traveling with their pets in various ways: inside the cabin, as checked baggage, or as cargo. Under the Aeromexico Pet Policy, each option has its own set of considerations and requirements to ensure a comfortable and hassle-free journey for both passengers and their furry companions.

Aeromexico Pet Policy

This comprehensive guide aims to equip readers with valuable insights into Aeromexico’ pet travel policy.

What are the term & conditions for pet in-cabin on Aeromexico?

As per the Aeromexico pet policy, your cats and dogs can travel with you, and must be stowed in a special carrier, and to be placed under the seat in front of you. The pet must remain your responsibility throughout the flight. 

Before planning the trip with your pet, it is recommended to review all the required conditions, restrictions, documentation, and carriers allowed. 

Condition for Accepting Pets Inside the Cabin – Under the Aeromexico pet-in-cabin program, the following conditions must be met – 

Travel InformationDetails
Permitted AnimalsCats and Dogs
Restricted petsBreastfeeding and young animals
Check-inPassengers must complete the Aeromexico check-in up to 2 hours prior to departure. 
Maximum Total Weight9 kg / 20 lbs (including carrier or container)
Minimum AgeAt least 8 weeks
Maximum Flight Duration6 hours
Age RestrictionYoung animals and nursing animals not permitted
Medical TreatmentPets undergoing medical treatment not permitted
Size LimitThe Aeromexico pet carrier size must be within 40x30x20 cm or 16x12x8 inches
Number of PetsOnly one pet permitted per passenger

Depending on space, animals that don’t fit the criteria for cabin travel may still be allowed to transport as checked baggage or under the Aeromexico Pet Cargo program.

Restrictions under in-cabin travel for pets – Under the Aeromexico pet policy, certain restrictions may apply – 

  • Pets must stay in the carrier or container throughout the flight.
  • Passengers under treatment are not accepted. 
  • In-cabin sticker applied at the check-in desk
  • Access to Salon Premier lounges is permitted if the pet is confined and the passenger is responsible for its care.
  • Passengers can fly with pets in the cabin with a maximum flight duration of 6 hours. 
  • Pet must fly with its owner on the same trip
  • A pet cannot be given any food or drinks while airborne
  • Pets are not allowed on allocated seats, even if empty. Some aircraft may allocate an aisle seat
  • Passengers responsible for necessary cleaning onboard as a result of the pet
  • Pillows and blankets not available for use by passengers
  • Oxygen cannot be given to a pet in an emergency
  • The pet carrier must be placed under the seat in front of the passenger’s seat
  • A pet cannot travel in the cabin with a passenger who availed Aeromexico unaccompanied minor service
  • Only flights operated by Aeromexico are eligible for the pet service in the cabin
  • Both ESAs and service animals are allowed, but only one type per passenger

Pet carrier requirement by Aeromexico – The pet carrier requirements must meet the following consideration as per Aeromexico in-cabin pet policy – 


  • Absorbent Base Material
  • Must have sufficient ventilation
  • The approved Aeromexico pet carrier should be enough headroom for the cat or dog to spin around and lie down
  • The carrier must contain only 1 pet
aeromexico pet in cabin dimension

Number of pets allowed  – Below is the overview of the maximum number of pets allowed in accordance with the aircraft operated by Aeromexico 

EquipmentCage SizePremier FarePremier Light FareTourist FareTotal Pets Allowed
E-190Width x Length x Height 40x30x20 cm1N/A23
737-700 and 737-800Same as above2N/A46
737-800 Uniclass aircraft. Premier Light (J16/y156)Same as aboveN/A246
787-8, 787-9, 737-MAX-8, 737-MAX-9Same as aboveN/AN/A44

Please note that the pets are only on the travel route to and from Los Angeles (LAX), Bogota (BOG), New York (JFK), Tijuana (TIJ), Cancun (CUN), Monterey (MTY), Mexico City (MEX).  

What is Aeromexico Airlines Pet Policy As Checked Baggage?

The Aeromexico pet policy allows passengers to transport pets in the aircraft as checked baggage. Keep in mind that the pet must travel on the same flight as you. Only cats, dogs, and birds are allowed as checked luggage in the baggage hold area. 

Before taking your pet as checked baggage, it is recommended to review all the required conditions, restrictions, documentation, and carriers allowed under the Aeromexico pet check-in policy. 

Acceptance conditions for pets – Here are the acceptance conditions for pets as checked baggage – 

Pet Transportation GuidelinesRequirements
Allowed AnimalsDogs, Cats, and Birds
Animals Requiring Aeromexico CargoRodents, Fish, Reptiles, etc.
Minimum AgeAt least 8 weeks old
Maximum Weight (Documented Pets)Up to 45 kg including the cage or carrier
Check-in Time2 hours prior to the departure of the flight
Baggage AllowanceTransportation of checked pets is not included
Pet Behavior AssessmentAggressive, nervous behaviors may result in disapproval
Dimension of the Pet carrier(Length x Width x Height) 100 x 90 x 80 Centimeters (40 x 36 x 32 inches)
Correct Cage/Carrier CharacteristicsMade of sturdy materials, secure lock, proper ventilation, leak-proof flooring
Pet Travel to LondonOnly through Aeroméxico Cargo
FeeAeromexico Checked Baggage Fee would be applicable

Characteristics of pet carrier as checked luggage -Here are the key features to look for – 

  • The cages or carriers should be manufactured with durable plastic materials, synthetic fabrics, or welded mesh. These materials are resistant to bites and scratches, providing a secure enclosure for your pet.
  • A proper cage or carrier should have only one door made of metal, heavy wire mesh, or other reinforced materials. 
  • The door must have a secure lock mechanism to prevent accidental openings.
  • Good ventilation is essential for your pet’s well-being during travel. 
  • The cage or carrier should have sufficient openings to allow proper airflow, but these openings should be narrow enough to prevent your pet’s nose, legs, or tail from sticking out and causing harm.
  • To maintain cleanliness and hygiene during the journey, the cage or carrier should have a leak-proof flooring design. 

Number of pets allowed – Below is the overview of the maximum number of pets allowed in accordance with the aircraft operated by Aeromexico 

EquipmentDimensionsMaximum number of documented pets
E-190(Length x Width x Height) 100 x 90 x 80 Centimeters (40 x 36 x 32 inches)8
B 737-700B 737-800737-800 (Y186//Y189)B 737-MAX-8B 737-MAX-9(Length x Width x Height) 120 x 110 x 90 Centimeters (48 x 44 x 36 inches)10

Travel restrictions imposed by Aeromexico – Here are some essential guidelines to keep in mind when taking your pets as checked baggage on Aeromexico flights.

  • Aeromexico requires pets to accompany their owners on the same flight. 
  • Pets must remain in their cages throughout the entire flight, including any transfers. 
  • Specific restrictions apply to flights operated on the Embraer 190 aircraft. You will get more information at the Aeromexico check-in counter at the airport. 
  • Aeromexico allows for one balanced feed serving on the day of flight arrival. 
  • Pets will not be accepted as checked-in luggage if the temperature at the origin, transit, or destination airports exceeds 35°C (95°F) or falls below 7°C (44.6°F). 
  • Aeromexico permits one pet to travel onboard per passenger, including emotional-support animals (ESAN) and service animals.
  • Passengers should allocate sufficient time to check in their pets during the connection to ensure a seamless transition between flights.

Restrictions on pets that are not allowed to travel – If you own a brachycephalic dog or cat, they cannot be checked in as luggage because they have difficulty breathing or controlling their body temperature. As per the Aeromexico pet policy, some pet breeds are regarded as brachycephalic. To know more, visit the airline’s website

Please note – If you own a dog or cat breed that resembles brachycephalic, you must provide a declaration from a veterinarian certifying that your pet is not brachycephalic.

Check-in policy for birds– If you are planning to transport birds and need to check them in, it is important to meet the following requirements – 

  • You must present a valid zoosanitary certificate for animal export.
  • A CITES certificate is required. This certificate must be issued by the Ministry of the Environment and Natural Resources (SEMARNAT).
  • For the transportation of birds, a plastic or cardboard container will be required.

Please note  –  You can obtain the aforementioned forms directly through the websites of the relevant institutions, Senasica and Semarnat

Special Consideration for Fight Cocks –  It is important to note that a maximum of four cocks can be transported in each cage.

What is Aeromexico Pet Policy For Service Animals?

Aeromexico accepts pets in the cabin that are trained to provide specific services or assistance to passengers with disabilities. Here are the types of service animals the airlines accept – 

  • The airlines welcome guide dogs that are trained to support passengers who are legally blind.
  • Pets that are trained to send signals to individuals who are deaf or hard of hearing are also accepted in the cabin.
  • Pets are trained to detect and alert their owners of an impending seizure.
  • Pets that are trained to assist individuals with motor disabilities.

Guidelines – As per Aeromexico dog policy, the following conditions will apply – 

Service Animals (SVAN) PolicyRequirements
Allowed AnimalsDogs
Harness/LeashMust be harnessed and wearing an identifying tag
Check-in TimeMust be presented at the check-in counter 2 hours prior to departure
Minimum AgeAt least 8 weeks old
Behavior ExpectationsExpected to behave in public and obey owner’s orders
Seating ArrangementMust remain sitting on the floor opposite owner’s seat during the entire flight
Additional ChargesNo additional charges
Flight Hours LimitNo limit on flight hours
Cleaning ResponsibilityPassengers are responsible for cleaning onboard due to the pet in the cabin, considering the physical or motor abilities 
ExceptionIn case of misbehavior, information about the service animal’s training may be requested

Restrictions – As per Aeromexico Airlines pet policy the following conditions will apply – 

  • Disabled passengers are not allowed to opt for the emergency exit seats.
  • Passengers can opt for the seats opposite the bulkhead at no charge.
  • Service animals are not allowed to occupy the seats of other passengers.
  • There is no specific weight limit established for service pets. 
  • If the nearby passenger has allergies to pets, the airline will assign another seat to the allergic passenger or passengers traveling with pets. 

Traveling to/from London – Passengers who are planning to travel to the United Kingdom (UK) with a service pet are aware of the Quarantine laws in place for animals. To facilitate due process, it is recommended to contact the City of London Animal Reception Center.

Here are the contact details – 

City of London Animal Reception Center City of London
Guildhall, PO Box 270, London EC2P 2EJ
Telephone: (0044)208 745 7894

What is Aeromexico Pet Policy Emotional Support Pets (ESAN)?

Emotional Support Animals play a crucial role in providing emotional support, affection, and companionship to their owners. Here’s what you need to know

Guidelines – As per Aeromexico pet policy, the following conditions will apply – 

Emotional Support Pets PolicyRequirements
Allowed AnimalsDogs and Cats
Weight and Size RestrictionsPets should weigh no more than 26 lbs / 12 kg and be no bigger than 22 in long x 12 in tall
Minimum AgeAt least 8 weeks old
Check-in TimeAnimals must be presented at the check-in counter no less than 2 hours prior to departure

Restrictions under Aeromexico emotional support animal policy – Under the Aeromexico emotional support animal policy, the following restrictions must be applied – 

  • The airline accepts 1 ESAN per passenger.
  • The Emotional support animals must remain in the lap of the passenger or under the seat throughout the entire flight.
  • Feeding to ESAN is strictly prohibited.
  • ESAN must not occupy seats.
  • Emotional support animals do not require a pet carrier.
  • Unaccompanied minors are restricted to travel with Emotional Support pets on board.  

What are the Aeromexico Pet Cargo Service Guidelines?

As per Aeromexico cargo pets policy, the following conditions will apply – 

Restrictions – The airline does not accept transport for – 

  • Dead Animals
  • Sick animals
  • Animals Less Than Eight Weeks Old
  • Pregnant animals or those with nursing offspring
  • Primates, ferrets, and flying squirrels.
  • Animals with Pungent or Unclean Odor
  • Cats and Dogs that are under 12 weeks of age.

The airline accepts all breeds of Brachycephalic cats and dogs. To know about the breed, visit the airline’s website

Delivery – Here are important guidelines to keep in mind – 

  • Your animal will be available for delivery approximately 2 hours after the actual landing time of the flight. 
  • If you plan to send more than 5 animals, contact Aeromexico Cargo advisor.
  • It is prohibited to use sedatives or tranquilizers in cats and dogs.
  • To help ensure the comfort of your pet during the journey, it is recommended to exercise them immediately before check-in. 

Aeromexico pet carrier – You must go for the specific pet carrier for cargo that must meet the following requirements – 

  • Opt for a kennel made of rigid material with a solid roof and ventilation on all four sides.
  • Plastic doors or latches are not accepted.
aeromexico per carrier dimensions
  • Present a clean carrier. If the container has been used previously, ensure it is thoroughly disinfected or sterilized.
  • The dimensions of the carrier should allow your pet to stand, sit, turn around, and lie down comfortably in a natural position.
aeromexico pet carrier size
  • The carrier’s floor must be leak-proof.
  • Dogs and cats must have a single portion of 200 grams of food securely attached to the outside of the carrier.
  • The carrier must contain absorbent material in the bed, such as towels, rags, or newspaper
  • Cat litter is prohibited.

The restricted pet carrier for cargo include – 

  •  Carriers are made entirely of welded mesh, wire mesh, cardboard, or collapsible materials.
  • Folding or collapsible carriers are not allowed.
  • Carriers with sharp points, doors prone to accidental opening, cracks, fans, electrical devices, or rusty parts are prohibited.

Labels and Markings – Passengers must comply with the following guidelines – 

  • Attach shipping documents for live animals to the carrier.
  • If your animal can produce poisonous stings or bites, write “POISONOUS” on the top of the container.
  • If special food is required, affix instructions on the top of the carrier and securely attach the food to the outside.

Age Requirements – As per Aeromexico pet travel policy, the following age restrictions will apply – 

What Paperwork is Required to Travel with Pet on Aeromexico?

Here necessary documents for both domestic and international travel. The following documents would be applicable for Aeromexico pet in cabin travel, as check-in, for ESA as well as for cargo. 

Pet Transportation within Mexico – Here are the required documents:

  • A vaccine certificate is mandatory, indicating the current rabies vaccine with the application date, duration of protection, and product details.
  • You need to provide one original and one copy of a health declaration. This document must be issued by a veterinarian and printed on letterhead paper, featuring the veterinarian’s professional ID number. It must remain valid for 5 days from the date of issuance.

Pet Transportation outside Mexico – The following documents are necessary – 

  • A vaccine certificate
  • Rabies vaccination record. For travel to the United States, the pet must receive the rabies vaccination at least 28 days prior to entering the country.
  • You need to obtain a valid health certificate issued at least 5 days before the scheduled departure.
  • Animal Health Export Certificate is required for certain destinations. 

Entering Mexico with Pets – If you are bringing pets into Mexico, the following documents are required – 

  • Vaccine Record
  • You must provide a valid Certificate of Good Health, which should remain valid for at least 15 days before the scheduled departure.
  • Rabies Vaccine Certificate

Traveling with Pets to/from Canada – A valid rabies vaccination certificate is required. The certificate should be in either English or French.

Traveling with Pets to/from the US – Please note that the United States Centers for Disease Control and Prevention (USCDC) has temporarily suspended the entry of dogs.

How much is the Aeromexico Pet Travel Fee?

As per the Aeromexico pet policy, the pet service fee varies with domestic and international travel. Also, passengers need to shell out a little more when carrying a pet inside a cabin rather than booking a pet under a baggage hold. The overview of the Aeromexico pet fee is mentioned below. 

Flights within Mexico [in USD]Flights outside Mexico [in USD]
Fee for pets traveling in cabin [in USD]100258
Fee for pets traveling under baggage hold [in USD]90168
Fee for pets traveling for service or emotional supportFreeFree

In conclusion, Aeromexico pet policy provides valuable guidelines and requirements for traveling with pets.

Whether you have a service animal, or emotional support pet, or simply want to transport your furry companion, Aeromexico strives to ensure a safe and comfortable journey for both you and your pet.

Frequently Asked Questions – FAQs

How to book a pet trip with Aeromexico?

Passengers can book pet travel through the Aeromexico Customer Service representative. A pet fee may apply.

Does Aeromexico allow pets in the cabin?

Yes. Aeromexico allows small cats and dogs in the cabin.

How much is the fee for a pet to travel with Aeromexico?

The fee is $100 USD for flights within Mexico and  $258 USD for international travel. If the pets are traveling as checked baggage, the fee is $90 USD for domestic flights and $168 USD for international travel.

What Are the Requirements for Traveling with a Dog on an Aeromexico Flight?

Your pet must be transported in an authorized pet carrier or cargo box, and Aeromexico demands that it be accompanied by a certificate of good health.

What are the requirements for bringing a pet in the cargo hold?

When bringing a pet to the cargo hold, you must ensure that the passengers are transported in the authorized pet carrier.

What are the requirements for bringing a pet to the cabin?

To bring a pet in the cabin, such as a dog or cat, they must be transported in a suitable carrier that fits under the seat in front of you.

What documents are required to fly with a pet on Aeromexico?

You may need a certificate of good health issued by a veterinarian, proof of vaccinations and other additional documents required by the destination country.

How to book a pet trip with Aeromexico?

Passengers need to call the customer service number to book a pet reservation on the scheduled flight. 

You need to specifically mention with Aeromexico whether you will be taking a pet in the cabin, as checked baggage, or via cargo. You need to notify the airlines about the pet reservation E at least 48 hours before the scheduled departure. Additionally, your pet must meet the country’s regulations for domestic and international pet travel.

Does Aeromexico allow pets in the cabin?

Yes, your cat or dog must be transported in a particular carrier that must be stowed under the seat in front of you. This carrier will be your responsibility the entire journey.

How much is the fee for a pet to travel with Aeromexico?

For pets traveling in cain within the cabin, the fee is 100 USD, and 258 USD for travel outside Mexico. Similarly for pets traveling under the baggage hold, the Aeromexico pet fee within Mexico is 90 USD, and for international travel it is 168 USD. Emotional support animal travel for free on all domestic and international flights operated by Aeromexico.

What do I need to do inorder to take my dog on the Aeromexico flight?

Your pet must be transported in an authorized pet carrier or cargo box, and Aeromexico demands that it be accompanied by a certificate of good health. On flights under five hours, the airlines will accept dogs in compact plastic carriers with metal doors.

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